I came in about an hour before closing time so most of the donuts i wanted were gone but the ones i…read moregot were good! They weren't stale but they weren't super soft so maybe go earlier, they'll taste fresher.

Amazing donuts - delicious and absolutely humongous. love the toppings available. Great service…read morefrom the team behind the counter.

(Weird it's taken me so long to review) Easy 5 stars. Every…read moretime I go here (which is quite a bit), the employees are SO nice. Even when they are terribly busy, every single person has treated me like I'm a rockstar. They deserve 6 out of 5 stars for service. Their donuts are much better than others around here too, so yay! Also, the prices are very competitive in the area, making them affordable and, really, the best! Love it!

Food was decent but not better than Dunkin, also they had very rude workers. Tried to go back and…read morethey didn't even take my order so I just sat there for 5 minutes.

What I love: consistently delicious food in every changing and interesting flavors! Local business…read moreowned by local people! Frequent inclusion of butterscotch chips, a slept-on flavor! Cool higher end culinary items for purchase and some other weird but welcome items like handmade soap! Good community posting board! Chill vibes and surly baristas that make you feel like you're in a bigger city! What I don't love: there are never signs telling what the baked items are, so you literally have to ask one by one at every visit- as does every single person in line. It makes me feel guilty for the people behind me and I often rush before fully exploring my options. This is made worse when I bring my small indecisive child, so I go elsewhere when I have him with me. Also- 90% of the time that I have asked, the attending barista isn't certain what the baked items are and says something like "I think that one is an apricot and cheese danish. Or cheese and some fruit. I'm not positive." At Crust's prices, I'd like to know what I'm buying and I would appreciate time to make a decision. Why won't you tell us what your yummy pastries are?? Lastly- the automatic tipping options are so high (this is coming from someone who never tips below 20%) that it makes me wonder if you're paying your employees appropriately, or expecting tips to make up the difference. If you were to change one thing and one thing only from this feedback, PLEASE consider labeling your baked goods! I truly cannot think of a good reason why not to.

I have never had a fresher or more delicious bagel. My bagel was baked two hours before I enjoyed…read moreit with a cappuccino. Truly an exceptional experience!

I was in the area with my friend, and we were looking for a bakery to grab a cupcake for her…read moredaughter's birthday. We put Bean Bakery Café into the GPS, and on the way there, we passed a plaza with another Bean Café location. We were a little confused at first, but decided to stop at the one we passed since it was closer. I'm not sure why the GPS sent us to the other location, but I'm glad we spotted this one! We ended up getting a cheesecake cupcake, which was phenomenal, and a chocolate-covered cannoli cupcake that was also really good. We also got a chocolate chip cookie that was honestly to die for! We tried an iced coffee as well. It was good, although it had so much flavor that it didn't taste much like coffee to me. I will say the prices are definitely on the higher end for a bakery, but I also believe you get what you pay for, and the quality of the baked goods was there. Everything we tried was delicious, and I would definitely come back to try more of their treats. It was a great little find while we were out looking for a birthday treat!

This bakery and coffee shop has some amazing treats! The prices seemed a little high, but the…read morecannoli cupcake was absolutely unbelievable, and the white chocolate latte was delicious. Both were definitely worth trying! Parking is limited, which can be a little inconvenient. Also, be aware that there is another location just down the road that didn't come up when we entered the address into our GPS, so double-check before heading out. Overall, a great spot for coffee and something sweet, and I would definitely go back!

Stopped here on the way north as I'd heard they had "real" old fashioned donuts. I was not…read moredisappointed! Nice crunchy outside. A little cakey for my taste but it curbed my craving. My guy loved his cruller too!

Unfortunately, the location in West Boylston is the only one worth going to. Minimum wait at…read moreLincoln street is 20 minutes.

Best donuts in the area, much better than Dunkin and reasonably priced. Not much ambiance with a…read morefast food vibe. Service for take out is fine.

At this location, the staff is always very friendly and seems genuinely pleased to take your…read moreorder--giving off "Chick-fil-A vibes," lol. My sandwich was made perfectly, and they get my coffee right every time. The woman at the takeout window was finishing my sentences before I could even get the words out regarding paying with Apple Pay and using rewards. This tells me she knows her job well, just based on my body language and what I was trying to do. The only downside that I have is that there is no public restroom when I needed it the most.

5+ stars all the way AGAIN! There's so much going on in the Kelly Sq area of the city. And it's…read moresomewhat difficult to maneuver through all the one way streets.... But I was on a mission : - ) I was in the city yesterday to visit relatives and thinking of what to bring to them would not be deter me as I snaked my way through all the construction. Trying not the be negative, the thought entered my mind that this wonderful place may not have made it through the pandemic... But there it was - lights on and someone walked out while I was parking... The on-way street has parking on both sides. I've always found it to be tough to find a spot... but I hit it right, finding one directly across! I was greeted by the nicest, friendly clerk who chatted with me some while she hand- sifted powdered sugar over a few paczkis ( Polish/Eastern European donuts) I bought. I kept going... hoping for a cheese babka, they only had a few other kinds - it was late morning. So I opted for a Walnut Strudel that looked delish. I added a few more items to my purchase. She packed them well. Leaving, it took more snaking around the streets, but not too bad. I just want to remind people that what you purchase here will not be as "sweet" as grocery store bought. The Kosher certified pastries, cookies etc. are made in the old world tradition and are exactly as they should be- as they've always been. They are meant to be shared over steamy cups or coffee, tea and engaging conversation. When I arrived my relatives were all smiles awaiting what was in my bags/boxes.. happy to see me? or the pastry? LOL

This bakery reminds me of the bakeries I used to patronize decades ago. It's an old school bakery…read morewith the sights and smells that fondly reminded me of so many pleasant excursions to bakeries from my childhood. The cases and shelves are fully stocked with cookies and breads, and off to one corner sits a refrigerated cased with Apple Tarts that seem to be beckoning. I was unsure if the tart was made at the bakery due to the packaging and label. But it looked good, so I grabbed them to go. I thought the tarts were delicious, not overly sweet with a nice texture. I'd look forward to eating these again. Alas there were no French Eclairs, my perennial favorite, and there could be a greater selection of pastries. That said, this is a great local spot to score some fresh bread or tasty treats!

I got the Hazelnut coffee and it was pretty good. The syrup was tasty and it did not taste watered…read moredown The order was prompt and the cashier was swift and friendly, would come back!

Glad I stopped in here . Working in the area and there isn't much. The donuts were delicious and…read morehappened to meet the owner who should us they were all made in house! Breakfast sandwich was hot and the everything bagel was delicious. The people were very nice too which always adds to good experience .

Best matcha I've had in awhile in Worcester! My barista today kicked butt it's the least bitter and…read moremost concentrated matcha I've had in a LONG time. I ordered through DoorDash and usually the matcha is bitter from other stores but not this one! It's everything I expect from a matcha and more. Not only that I was able to get a full meal for a relatively low price compared to other places in the area ( cough cough fuel America) their spinach feta pastry was also amazing! It's so flaky and the cheese is in a perfect quantity. I easily found my new breakfast spot. I want to once again thank the barista that made my matcha you are one of the best.

Decent bagel shop. Bagels are fluffy, but they are very chewy and doughy. I saw they toasted our…read morebagels, but it didn't seem like it at all. The other parts of our bagel sandwiches were pretty good, but didn't love the actual bagel. There are a lot of coffee flavor options as well. Lots of seating inside. They also have a drive through which is a nice touch.

Can't wait to stop by next time I'm coming through Worchester! Olive and feta toast was great!…read moreSalad had great dressing and was nice dark crunchy greens. Service was delightful and I like that you order at the counter. Cool space and plenty of seating, clean bathrooms.

Very nice service, the zucchini ricotta pizza smells amazing and tastes incredible, highly…read morerecommend!