Splash Country Waterpark ~ We traveled from West Texas to visit this waterpark so my fiancé's 13 year old daughter could have a fun, memorable experience. I grew up in Boone, NC and had been here a couple times before. First off, there is ONE tram going to and from the entrance. Not so bad for us, but a difficult time for his daughter, who has special needs (tip-toe walking), especially walking back to the truck after an all day experience. I would have given this one star, but the food here is amazing. Service at food stands...not so much. Highly unprofessional at every one we stopped by. Lifeguards at the end of each ride just literally sat in their covered chair with no offer to help if we struggled at the end of the slides. At the top of the Big Bear Plunge, the three of us had to take it upon ourselves to figure out the ride was ready. The two teenage girls working there, were WAY too busy telling every guy there that "I'm 17!" and "I'm 19!" and flirting with every young male that came through the line, asking their age. The 17 year old kept announcing and clapping that some guy from yesterday actually asked her for her gmail and not her Snapchat! Definitely a not-so-fun memorable experience - not once acknowledging our presence as a family, telling us where to sit on the raft, to hold on (common sense, I know)...but come on! It's a family park, not a dating scene! Then, when we came to the end, the tube hit so hard in the water that our necks jammed into our backs (actually popping loud), our lower backs got jammed up so badly and we had a hard time getting out! The Mountain Twist tore us up!! The three of us each took a lane to see who could get to the bottom first. My fiance came out of there with a bloody knee, bloody toes, and nearly came off the mat. I came out with a busted elbow, bloody toes, a lung full of water and bruised shoulder. Which we covered up our wounds accordingly. Not sure why we weren't allowed to wear our water shoes on these slides as we purchased them inside the park. What's the point of having water shoes if we can't wear them?! But thank God we bought them. There were fresh blood "puddles" (big ones) all over the concrete in various places. Overall, this park could use some pretty major updates/improvements. Instead of building more resorts for the property, updates to the parks should be a requirement...as well as hiring employees who aren't out there looking for a "good time" ... but ensuring families have a great experience! The wave pool was a joke. There were so many people all you could do was stand in place, or be floated into other kids and other adults. The "lazy river" was more of an "anxiety river!" Way too many people fighting over tubes at the entrance, kids swimming underneath people, racing and screaming on-foot, floating into other kids and adults and was just plain out stressful! There is nearly ZERO covered/shaded areas, and the SMALL bungalows must be rented days prior to your visit. Who knew?! The entire park rides still looked like they did when I was there in 2000. I love giving great reviews, and hardly EVER give any bad ones. But I feel families should be treated a bit better. This visit was just not at all what we had hoped for. Here's to the 17 hour drive home! Then to New Braunfels, Texas' Schlitterbahn waterpark. Much better waterpark, overall, with great employees. *rant over* read more