We paid to come up and then after $150 for our family realized that the sky walk was closed. Many…read morebridges and things were also closed. I was disappointed we weren't informed of this before purchasing. Our dinner at Clifftop restaurant was sub-par. I'm leaving this review at 4 stars since I know many people rave about the sky walk (we weren't able to see this so I'm unsure) and the kids play area was super fun. My kids could have played for hours. It's multiple levels and really large. I felt that staff could have been more present in the children's area though. They were just hanging out and talking and not helping to keep the slide area safe. While we were there a parent lost her child and no staff was present anywhere. That was discouraging. It's beautiful here. So many beautiful views. Entertainment, and lots of nice places to sit and relax. We even had a chance to see a black bear.

Was stuck at the top of Anakeesta for 3 hours due to lightening. The management lacks any sort of…read moreevacuation plan. Another guest commented that they were continued to bring guests up on the gondola until there was a lightening strike some distance away. There was no clear communication to guests. They were taking people down in 3 small buses on a one-lane road. Beyond the lack of management and any sort of emergency plan to evacuate several hundred, if not more, people. The entire operation is a giant cash grab. In order to do most of the activities, an additional fee is required. As the storm moved in, they were still taking people's money. Definitely there are better options for families in the Gatlinburg and Pigeon Forge areas that are more reasonable in costs and better value. Wanted to have a good time. Left disappointed. No plans to come back. Not how I expected to be treated as a paying customer. Young employees not trained to respond to the situation. Just disappointing the unsafe conditions they put every family that was that was at Anakeeesta in. Just unprepared and unacceptable. There are other situations that require emergency responses, and I highly doubt they are prepared to respond.

This coaster ride is a little longer than Rocky Top. We bought the package for 4 rides. Two at…read moreRocky Top and 2 at Wild Stallion. We rode this one at night and it was nice. It was a beautiful night and saw some stars and planes, it was a nice ride. The seat belt here was more sturdy and newer. Will ride again when we come back.

First time on a mountain coaster and it was awesome! We bought the Smoky Mountain Park Hopper…read morepasses, which came with 2 rides at this particular stop. The views of the mountains while going up were amazing, including views of horses grazing. Going up, you don't control the speed. Once at the top, you're in control of how fast you want to go. These are some spots where the ride will slow you down on its own, especially before going uphill again, where you have no control. It was a great time to feel like a kid again and release a little adrenaline.

To say we were excited about our trip to Dollywood is an understatement. I am a single mom of four…read morewho doesn't often get to take vacations. I'm also a cancer patient who doesn't know how many vacations that she has left in this lifetime. So, when someone offered us a chance to take this trip, we were over the moon and jumped at the chance. So writing this review is quite painful. I've always heard that Dollywood employees are the best so I was expecting kindness and helpfulness, but I was mostly disappointed. I want to start this review by saying that I could not do what the employees at Dollywood do all day in the blistering heat. They have to deal with people all day long and people can be unpleasant on a good day and vicious on a bad day. I deal with people in my job and it can be difficult. I know and I sympathize. It started when I had to rent a mobility scooter. Trust me, I hated having to rent that blasted thing, but I had a cancer treatment two days before our visit and my treatment can zap the energy right out of me. So, I went to rent a scooter even though I was embarrassed to have to do so. The young lady behind the counter was unfriendly and unprofessional. I was surprised really by her complete lack of kindness. She never once even cracked a smile and her behavior at my questions was rude. I was also disappointed at the employees lack of help when you asked for directions. We only had a day in the park and we had some specific things that we wanted to accomplish. When asked for directions, the employees were short with me and seemed annoyed that we even asked. I ceased asking employees and began asking other park goers. They were kind and helpful. Then there was the candy store near the train depot. The gentleman behind the candy counter was amazing. He was friendly and encouraging. Just when I thought we wouldn't find any employees up to park standards, he showed up and with his sunny disposition really brought a bright spot to our day. Then, my hopes were instantly dissolved when we checked out at the register. The female employee at the register was utterly rude and blatantly disrespectful. I was shocked and wanted to match her energy, but I didn't want to set a bad example for my kids. Also, the kindly gentleman was right next to her and I just didn't want to cause a scene. Also, the employees who deal with people with disabilities on the rides just treated us like we were an imposition. That's just not the way you treat people who are already struggling. Most people who have a disability would do anything to be normal. I know I would have loved to have not known this information about the employees who help people with disabilities. I believe some sensitivity training is in order for all the employees who come in contact with people with disabilities. We already feel like a burden and we HATE it. There were some employees that went above and beyond which is the reason I didn't give a one star review. I've already spoken of the gentleman at the candy store. He needs a raise. There was the sweet young man in the jewelry booth by the Mystery Mine ride. He was an absolute gem and was so helpful. There was a sweet young lady at Miss Lillian's where we ate. Two of my kiddos have severe food allergies. It makes it difficult to find food that won't land us in the ER. This young lady went out of her way to make sure that our food wasn't contaminated by allergens and she even found chips for my son who couldn't have the other side dishes. Bravo to her!!! She deserves a gold star, a crown, and a wand. Also the tram conductors were fabulous They were funny, kind, and helpful. Whoever trained those guys needs to train EVERYONE in the park. The employees involved in the Dollywood Express were another standout. They were kind, hilarious, entertaining, and really did help to make the day memorable especially for my son who has a popular YouTube channel about trains. It wasn't all bad, but there were enough disappointments to prompt me to write this review. I really hated writing something negative. I absolutely adore Dolly Parton. She is one of my heroes. I feel terrible for saying anything negative about something associated with her. I'm hoping this review will encourage some additional training for employees who deal with people with disabilities. Those people sitting in the mobility scooters could be on their last vacation and you could make all the difference.

Amazing theme park. Roller coasters everywhere…read more Lumber Jack pizza was the best pizza I've had in my whole life. They have a little skytube place for little kids. Amazing staff. Amazing hand-scooped ice cream. Free Time-Saverpass for people staying at the hotels there (me.) Which works like this: 10 to 11 AM is the golden hour where you can ride any rides with it. After 11 you have 5 more uses on select rides.

If your ready to go upside down 3 times at 70 mph, Tennessee…read moreTornado is the ride for you! I'm glad this ride accepted the time saver band (we had unlimited) as I probably would not wait to ride it. This is a shaky, 1 minute 48 seconds ride with your head bobbing and hitting the head rest. Definitely left with a mini headache, and its suits the Tornado name!

We Rode Tennessee Tornado at Dollywood and it definitely still delivers. It's smooth, fast, and the…read moreloops pack a solid punch without being too rough. Not the longest ride in the park, but it does what it's supposed to do and does it well. A classic coaster that's worth riding if you're into inversions and old-school thrills. It's a fun one to check it out

Dragonflier is a surprisingly fun ride that packs a lot into a smaller footprint. It's smooth,…read morequick, and has just enough twists and drops to keep things exciting without being intimidating. The suspended seats make it feel like you're gliding through the track, which adds to the fun and makes it a great ride for families and first-time coaster riders.

Dollywood as a whole is a amazing park as they have something for everybody. Wildwood grove is a…read moregreat place as it has something for everybody's dragonflyer is great as it is small but has a lot of forces to it. Only down side to it is 1 train on those busy days the line does get long.

I really try to avoid putting myself in situations where I am way high up in the sky. There's no…read morereason for me to be suspended above the ground, for any reason. That said, there are certain situations where I've found myself needing to be hoisted into the air. My last visit to Pigeon Forge's The Island was one such situation. I visited for a work trip, and a ride on the Great Smoky Mountain Wheel was included in the itinerary. Because fun! Ferris wheels are fun! Don't you want to ride a fun Ferris wheel?! Truthfully, this Ferris wheel was pretty fun. I was dead tired when I rode it, and it was nice to just zone out and look out the windows at The Island and Pigeon Forge and the mountains below. You can see really far from such great heights. You go around for a good 10 or more minutes. At one point, we stopped near the top, and I did not like that at all, but it's just to let the people on the ground on and off. I kind of really hate heights, but riding this Ferris wheel was fine because you're in an enclosed, climate-controlled vestibule. Plus, there is minimal moving of the vestibule, as long as everyone stays seated. There was no line at all when my group and I visited, so we were able to just walk right up and hop right on.

I rode this Ferris Wheel a couple of times and it was an OK experience. I guess it's really tall,…read morebut it didn't feel any taller than any other Ferris Wheel to me :) Tickets were pretty expensive (although buying an all-day pass will mitigate that issue) and the AC was blasting on us throughout our time on the wheel. We tried fiddling around with the knobs to adjust the AC but we were still uncomfortably cold. It was a pretty cool view at the top of the wheel and I was reasonably happy with the length of the ride. It definitely wasn't a bad time. Maybe I would ride this again if I came back to Pigeon Forge, just for something to do, but I can't say I'd highly recommend it to others.

Wild Eagle is hands down one of the best rides at Dollywood. From the moment you hit the top of the…read morelift hill and realize there's nothing above or beside you, the view alone is worth it. The drops are smooth but powerful, the inversions are thrilling without being overwhelming, and the ride never lets up once it gets going. It's intense, but not rough, and the whole experience feels polished and epic. If you only ride one coaster at Dollywood, this should be the one.

If you're ready to go upside down 4 times and drop from 13.5 stories, this roller coaster is for…read moreyou! Ride accepts time saver band, must be at least 50" to ride. Elevator available for mobility limited guests- good job Dollywood! Great Birds Eye view of Dollywood. Loved taking flight on this trill ride!

This is a very fast single seat coaster ride and is part of the Ober Gatlinburg system of rides…read more The sky lifts and are part of the Ober Gatlinburg park as well. This is not a ride for the weak unless you break it a lot with the pull up handles. You are striped tight into the seat. It goes fast and it Is over in about 2 to 3 minutes. YOU control the speed. The faster you chose you go the more g-forces you will feel. It does Not go upside down but just takes a lot of sharp turns which give the g-force feeling of about 4 G's. This ride is extremely safe. It has a lot of automated safety features such as automatic breaking if you get closer than 180 feet to the car in front of you. In the unlikely event the seat belt came loose it will automatically stop as well. So you are not going to be able to do something unsafe or stupid on this ride. There are cameras that monitors the riders as well as workers posted in look-out booths along the route. I would do this ride and not the "sled ride" that had the concrete pad. This ride is very smooth. I rode it full speed with my braking handles fully released so that it would roll as fast as possible and it was so much fun.

Loved it! This is one of four alpine coasters in the area (according to an online blog I saw…read moreanyway- I only saw two myself). There's a weight limit of 300lb per car and if you want to ride with someone they have you and that person stand on a weight to see if you can or not. They don't want you flying off the mountain after all. Hubby and I had to ride separately (oh noes!) but it was fine. You have control over how fast you go so you can slow down on curves if you choose to. I slowed down on a quite a few (and hubby said he did, too). I would totally ride it again. It was so much fun.