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    Dolly

    3.0 (849 reviews)
    Closed 7:00 am - 9:00 pm

    Services - Dolly

    In-state moving

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    4 years ago

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    Louisa M.

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    2 years ago

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    2 years ago

    Person assigned did not have basic English skills to be able to communicate. Communication had to be by text

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    6 years ago

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    3 years ago

    Quoted $228 to throw away two couches. Ended up paying more than $300 afterward due to hidden fees

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    5 years ago

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    7 years ago

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    5 years ago

    HORRIBLE!! They cancelled three times on me last minute. They hire random people. The worst!

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    Page 4 of 22

    Ask the Community - Dolly

    Is there a phone number I can call and speak with someone about the item we just had moved? I'm in the Chicago area.

    Hi Courtney, you can give us a call at (312) 625-5355.

    How long does it take to process a claim? Some background: I filed a claim with Dolly Dec of 2018 for a damaged treadmill and hardwood stairs. I submitted a quote for the stairs. Any way to expedite?

    🚨🚨🚨DO NOT USE DOLLY HORRIBLE APP NOT WORK THE TIME OR MONEY ‼️

    What is the liability coverage offered by Dolly? I would like to use this app but do not trust them to move expensive furniture or let them into my condo without some type of coverage offered.

    The mover I had said he was not covered by Dolly. He said he would not move a nice couch we had because the damage would come out of his own pocket. When I brought this to the attention of the company, they did not respond for several days. The… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Dolly

    He was kind, helpful, considerate, and careful, of what he said, was a "very nice quality piece of furniture".

    Mentioned in 9 reviews

    Read more highlights

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    1-800-GOT-JUNK? Chicago Downtown

    1-800-GOT-JUNK? Chicago Downtown

    3.2
    (126 reviews)

    My aunt passed away and gave us her Condo on lakeshore, but her being a hoarder and having never…read morerenovated in 50 years it needed alot of work. Living in Socal we first shipped many of her things via pod home, but due to time and logistical constraints we couldn't find a construciton contractor (approve by the building) who would do junk removal along with their remodel bid), so we had to do the removal prior to renovation. They were courtesous, professional and communicative. Price is on the high side, but they do offer quite alot like partial donations, disassembly and tracking. I've dealt with junk removal companies before and know the game, over communicate and document everything and you'll be treated properly becuase most removal companies try and find a way to take advantage of the urgency, priority or just treat your home unlike their own. Having cameras and witness' on property definitely help keep everyone honest. They made short work of the large furniture and noting specific directions for certain items that we wanted donated to a local church as well as doing all the admin for the permits for the landfill items. Had I spent more on the shipping I'd spent less on the removal since it's by volume. All in all I'd use them again, but only due to logistics as I'd prefer to pay a construction company a single bid to do it all from removal, demo to the build out (limited by approved vendors by the building)

    So very expensive. $500( and that was with 10%off because they blew us off the day prior)). We had…read morea large fish tank to be removed. We should have taken a sledge hammer and put it in the regular garbage. And for that cost they asked us if we WANTED them to clean up? They should have cleaned the whole house for that cost!!!!

    Dolly - movers - Updated August 2026

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