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    Dolly

    3.0 (838 reviews)
    Closed 7:00 am - 9:00 pm

    Services - Dolly

    Appliance disposal

    Furniture disposal

    Junk pickup

    2 More Services

    Mattress disposal

    In-state moving

    Dolly Photos

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    Recommended Reviews - Dolly

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    Damaged furniture
    Robert G.

    Hired Dolly to move 5 pieces of high end furniture. Purchased the additional $5k in protection. Dolly is refusing to pay for the damage their movers caused and the policy won't pay. The movers were unprofessional, didn't have any moving equipment, blankets, etc. used tape that left a sticky residue as well. Major scratches to furniture and couch was torn. Also scratches on walls and floors

    Damange

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    3 years ago

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    Page 1 of 21

    Ask the Community - Dolly

    Is there a phone number I can call and speak with someone about the item we just had moved? I'm in the Chicago area.

    Hi Courtney, you can give us a call at (312) 625-5355.

    How long does it take to process a claim? Some background: I filed a claim with Dolly Dec of 2018 for a damaged treadmill and hardwood stairs. I submitted a quote for the stairs. Any way to expedite?

    🚨🚨🚨DO NOT USE DOLLY HORRIBLE APP NOT WORK THE TIME OR MONEY ‼️

    What is the liability coverage offered by Dolly? I would like to use this app but do not trust them to move expensive furniture or let them into my condo without some type of coverage offered.

    The mover I had said he was not covered by Dolly. He said he would not move a nice couch we had because the damage would come out of his own pocket. When I brought this to the attention of the company, they did not respond for several days. The… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Dolly

    He was kind, helpful, considerate, and careful, of what he said, was a "very nice quality piece of furniture".

    Mentioned in 9 reviews

    Read more highlights

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    1-800-GOT-JUNK? Chicago Downtown

    1-800-GOT-JUNK? Chicago Downtown

    (131 reviews)

    Humboldt Park

    My aunt passed away and gave us her Condo on lakeshore, but her being a hoarder and having never…read morerenovated in 50 years it needed alot of work. Living in Socal we first shipped many of her things via pod home, but due to time and logistical constraints we couldn't find a construciton contractor (approve by the building) who would do junk removal along with their remodel bid), so we had to do the removal prior to renovation. They were courtesous, professional and communicative. Price is on the high side, but they do offer quite alot like partial donations, disassembly and tracking. I've dealt with junk removal companies before and know the game, over communicate and document everything and you'll be treated properly becuase most removal companies try and find a way to take advantage of the urgency, priority or just treat your home unlike their own. Having cameras and witness' on property definitely help keep everyone honest. They made short work of the large furniture and noting specific directions for certain items that we wanted donated to a local church as well as doing all the admin for the permits for the landfill items. Had I spent more on the shipping I'd spent less on the removal since it's by volume. All in all I'd use them again, but only due to logistics as I'd prefer to pay a construction company a single bid to do it all from removal, demo to the build out (limited by approved vendors by the building)

    I used you guys at one of my properties recently. You guys damaged one of my doors are not very…read morecareful.. the quality of work could be better. I had to do majority of cleanup when you guys left.. in the value it's not the greatest

    Dolly - movers - Updated May 2026

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