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    Dollar Tree

    4.7 (3 reviews)
    Open 8:00 am - 10:00 pm
    Updated 1 month ago

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    Tj Maxx

    Tj Maxx

    2.9(105 reviews)
    5.7 mi
    $$

    Friendly helpful staff. Nice selection of women's, men's,…read morechildren's & baby clothes. Easy no ask returns if needed. Great prices. Clean & organized.

    I visited the TJ Maxx location on March 31, 2026, and had a very disappointing checkout experience…read morethat I feel compelled to share. The cashier, Fareba N., asked whether I had a TJ Maxx credit card. I politely responded that I did not and was not interested in applying. I fully understand that employees are required to present these offers, and I acknowledged her effort with a smile and a clear, respectful "no, thank you." However, despite my clear response, she proceeded to repeat the entire credit card pitch again while continuing to scan my items. At the end, she emphasized the potential $8 savings if I applied. While this was already excessive, I remained polite and again declined, reiterating that I preferred to proceed with checkout using my own credit card. At that point, the interaction became highly uncomfortable. She insisted again, this time in a manner that felt unusually aggressive and condescending, repeatedly asking, "You don't want to save $8 today?" The tone and persistence felt less like customer service and more like being pressured by a scripted system, completely disregarding my clearly stated decision. As a frequent shopper at TJ Maxx, I find this particularly disappointing. Not having a store credit card does not diminish customer loyalty or value. I consistently support the store through regular purchases, and respectful treatment should not be conditional on opening a credit account. I want to emphasize that this is not about a single offer. It is about the inability to respect a customer's clear and polite refusal. In past visits, staff have always stopped after one or two attempts and proceeded professionally. This experience went far beyond that norm. This kind of excessive and persistent sales pressure reflects poorly on the store's customer service standards. If this behavior is encouraged or left unaddressed, it risks creating a negative ripple effect on the overall customer experience and brand perception. I hope management takes this feedback seriously and reinforces a more respectful, customer-first approach at checkout.

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    Dollar Tree - discountstore - Updated May 2026

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