the store looks really good its always clean and new items are out daily i always tell everyone to shop here the 805 mma gym is also in the same plaza both are my favorite read more

Sadly, this place has gone downhill over the years. This location is always understaffed, so there are long lines at the register. In fact, when I last came here several weeks ago, there was only one line open! They really need to hire more employees. The location is clean and well maintained. Parking is never an issue. Customer service is mediocre. They offer a variety of items. However, the long lines deter me from shopping here regularly. read more

I like this store because it's organized, and they have a variety of things. The best times to shop are weekdays (M-F) before 11am and after 7pm. They're open 8am-10pm 7 days a week. Lately they been having more than one cash register open. They had 4 registers open the week of Mother's day. read more

"My momma always said... Life is like a box of chocolates. You never know what you're gonna get." -Forrest Gump My Daddy once told me..."Boy! Money don't grow on no damn trees" -Me Well Daddy... You. Was. Wrong. Cause the Dollar Tree in Thousand Oaks be making it Rain... All. Day. Long. ____________________________________________________________ So here we are in the middle of a Global Pandemic where life as we once knew it has been completely turned upside down. Never in a million years would I have expected to be going through what we are all 'Going Through', but here we are, and the life we once knew is slowly, but surely returning back to our 'new normal'. Despite what is happening around us, life Must go on and we Shall continue to push ahead and celebrate Life's big moments. Yesterday I stopped into the Dollar Tree to pick up some balloons and miscellaneous party decorations for my daughters 2nd Birthday. They had everything I needed and I gladly spent the last hour blowing up balloons to make her surprise in the morning that much more special. After I found what I needed, I did a quick spin through the aisles and was very impressed by their selection of merchandise, the tidy organization of product and the thought that this is a place I never would have thought would have so many things I needed and at a fraction of the price. From housewares, kitchen supplies, garden tools, party decorations, toiletries, and basic essentials, the Dollar Tree has got you covered. Each Aisle is well organized and the layout of the store is methodically set for ease of locating whatever it is you are looking for. So the next time you need some last minute supplies or want to throw an impromptu pool party, the Dollar Tree will be happy to take all your Washington's. read more

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3rd time I come here and it's closed early w/ no store hours posted at the facility and according to the ones online it's supposed to be open all the 3 times I've attended!!! First time on a week day and the other 2 on weekends (a Monday, Friday and today being a Sunday) . Some people are friendly to be specific the African American teenager and the older caucasian female, the young gentleman has helped me out a couple times when the manager has been in the office going off on 2 employees for clock in/clock out issues... yes I heard the tea as the office right next to the register and everything could be heard. To the manager also please stay calm when you are short staff and you hear customers complaining about 1 register being open this was around Valentine's when everyone was in there last min balloon shopping. read more

Dollar Tree - Closed just passed 8pm w/ no store hours posted near or on the door. - Discount Store Near Me - Thousand Oaks, California

Listen, I absolutely love the dollar tree I really really do! However, the lines are absolutely ridiculous no matter when or what location and it is inconvenient for absolutely everyone, including the employees because they are absolutely understaffed, and it is not their fault. They are not corporate, they cannot make those kinds of decisions to just hire more people on their own, so I feel bad for everyone when it comes to the line! That aspect of the dollar tree really must be fixed! read more

I waited in a line of ten people, I saw two give up and walk out; when I got to the register, I said "are you the only one here?". She replied yes, but that she did not mind her working conditions. I responded "You may not mind, but YOUR customers do!". Her response "IF YOU DON'T LIKE IT, SHOP ELSEWHERE!" I kid you not! Can you even imagine? And get this.... the woman who had the gull to utter such nonsense was wearing a tag that proclaimed she was the SUPERVISOR! (Sheri) When I mentioned, writing a review... her voice seemed to drop an octave and she claimed Cor management was not providing enough hours. (whatever that means) If I were corporate and in a store where I heard a cashier (SUPERVISOR) speaking to a CUSTOMER in such a manner, I would FIRE her on the spot and apologize to every customer in the store. Absolutely unacceptable! shame, shame, shame, shame, shame! I understand we're living in difficult times, but if you're unable to properly staff your stores, you should consider closing them. I love the Dollar Tree, have always enjoyed shopping there and finding great value, but today's incident is unacceptable! read more

Dollar Tree - To Corporate... If you have cameras that pick up conversations; check at this time! Awful, awful, awful! - Discount Store Near Me - Thousand Oaks, California

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Good selection, but I have never seen them have more than one lane open. So unfortunately, no matter the time of day or how many people are waiting, you wait a long time to save a few bucks. read more

Overall great value - just steer clear of kitchen gadgets (unless disposable and an absolute necessity). Wait time to check out wayyyy too long, but overall the store is very clean and neat. Lots of fun merchandise, but bear in mind that it's all pretty disposable and will wind up in landfills. Lots of plastic and cheap metal stuff that you'll either never use or will have to throw out in a few months which destroys our environment read more

The dollar store isn't the best place in the world; however, this one has so many random things that are very useful. I've actually found some kitchen utensils here for my dorm that worked out great! I am giving them a three because I did not enjoy the customer service that I witnessed. The lines were very long and instead of pushing back a break, the manager (I think) told the cashier to shut her light off and to not take any other customers. To make it better, after the manager hopped on she continued to shout to the cashier reminding her not to take anyone else (rude?). Not only that, the manager (I went in her line) was not being very friendly to the customers and she didn't even ask if I wanted a bag... good thing I have hands! My overall experience was not great and I am a bit disappointed. Will I be back? I'm not sure. read more

Not many people complain about "The Dollar Store".....but We've been shopping at this one for a number of years & they never have enough checkers. We just returned from there ....At around 3:30 we got in a line of about 5 people and in a short time it grew to over 15 or so behind us. The line was going very slow..but only one checker.....everyone was grumbling FINALLY two people (man & woman) came out of the office & ambled over to a checkout stand... they saw the long line but just kept on talking...so my wife went over to the man & asked if he was opening...he said "In a few minutes!" in a nasty way! So she came back. Finally he turned on the light so we went over ...he was acting like all the customers put him out...the women with him went back to the office & closed the door...she was helping No Body!!! So the man started checking us out when a young woman & her boyfriend just walked over & put their stuff down behind us......Immediately people waiting in the long line started screaming...so the next man who was behind us came over & told them "there's a long Line over there & you just can't walk up here ....& cut in!" The Man checker who was helping us was just staring ....finally he told the man to go back to the long line.....Then we chimed in.."He was next in line". ...finally the checker told the girl she had to go wait behind everyone. This Checker was just mad because he had to come out of the office to help..he had a bad attitude & didn't say anything to us. I'm sorry we broke up his nap but he won't see us again! read more

This is a typical Dollar Tree store with cheap-quality stuff for a dollar or less. This location has clean isles and organized merchandise. The selection is good and the staff is polite. 4 stars compared to other dollar/discount stores. I like shopping here for box candy before I go see a movie, or for cheap photography props like a knife I can cut in half to make it look like someone got stabbed. Where else can you find a big kitchen knife for $1? Nowhere! read more

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My elderly mom went in to buy a few Christmas items & there was ONE CHECK STAND OPEN AND A LINE GOING CLEAR TO THE BACK OF THE STORE. Even if she mustered the patience to wait that long, her back wouldn't have stood a chance w/ that kind of long-term standing. Needless to say she put her things back & left. :-( read more

I sometimes go here if I need to get something. The inside is pretty big with lots of items and are properly labeled throughout the store. The staff are nice at the checkout lane and sometimes have one person working checkout, which isn't so bad. However, on one recent trip the floors were sticky near the front entrance and by the cash register. In the end, it's a great place to stop by to get quantity items for a bargain. read more

Love this store!!! It's clean, tidy and full of surprises. It has a lot of fun stuff and it's only $1.00 The cashier was very warm and friendly giving out advice on what to buy when asked by customers. It's in a great neighborhood and very upscale people shop there. I recommend this store. read more

Line back down isle, pointed out to cashier, so another line could be opened. She said she was the only available person as another employee was at lunch. if you're unable to fully staff your store, you should close. Clearly hundreds of dollars is pouring through your cash registers. Running a store on a skeleton crew is not fare to your employees who become overwhelmed, but will cause customers to leave, as I did. Finally, if you care about your employees and customers, if a patron is in your store coughing and not covering their mouths, ask them to LEAVE! read more

I love this location!!! It's so clean so organized! I've never seen a dollar tree like this one ever. All they associates we're very friendly. They're a tad far from where I live but it's worth the trip. read more

...so the 60-something lady in line in front of me wanted to return an eyeliner that she said was "dry as a bone." She had her receipt (it looked pretty substantial -- she must have spent at least $30). But in the process of opening the defective product, she left the barcode unscannable. The cashier said even though she had a receipt, she couldn't refund the money without a "valid barcode." After a couple of minutes of them bickering, I pitched in and said (in an outside voice) "Just give the lady her effing money back! She has a receipt.." At this point, the (presumptive) manager, who was about 15 feet away, piped in "No barcode, no refund. End of story." The lady thanked me for sticking up for her... After implementing a 25% across the board price increase, you'd think Dollar Tree would be looking to do what they can to retain customers. But they just lost 2 of them, along with anyone else I can convince to avoid this nightmare.. Over the last 25 years, I've spent thousands of dollars at this chain. Not 1 cent more... read more

Sometimes there is a wait, but worth it for the savings and items you find. Love that I don't have to drive to the TO store on Moorpark or to Newbury Park. So basically the time & fuel I save by not driving to those other locations makes up for the long lines, if there is one. So reviewers with neg reviews...think of it like that. Happy, happy, happy that this one is local! Another plus for WLV for allowing another great store to move-in. Now if we can only get our Albertsons store back!? read more

This store is always crowded and not enough cashier's. Expect to wait a long time just to purchase a couple it items. Yes, one cashier in particular, she has blond hair. She might be the manager, is super rude and lazy. There are tape on the floor for the next person in line to wait, I heard her yelling at a customer to get in line. Yes she yelled!! The customer told her that there was no line, no signs that there was 1 line and there is tape on the floor for the next customer to wait. It seemed that she wants the other cashier to do all the work and so everyone gets in line at the other register. She has been doing this since before the pandemic. Lazy woman!! read more

Need balloons? Need wrapping paper or gift bags? Need candy before hitting the movie theater? (Come on you all do it) .....cat toys? .....dish soap? .....paper towels or toilet paper? .....gadgets? .....shave cream? .....paper plates? .....batteries? .....and anything else you can think of!! Visit this store it's all $1 ! read more

20 minutes waiting in line because only 1 cashier. Forget this place! Selection is pretty weak and the store is dirty!

I love this Dollar Tree! I've been going since I was a kid to the Dollar Tree's/dollar stores around TO/Newbury Park, and I can't get over how much this location has stepped up. First of all, the store is always clean. A huge plus! Their merchandise is good, diverse, and changes seasonally. I like to make flower crowns, and was worried they wouldn't have enough options or quality flowers... lucky for me they have a huge wall of flowers for spring! All different colors, both flowers and vines and leaves. Their seasonal merchandise is cute, too - for Christmas, Valentine's Day, St. Patrick's Day, etc. If you're looking for party decor, party favors, or little decorations, this is the place to go for all those things. (I didn't buy anything around Christmastime but they had a ton of wrapping paper rolls and ribbons and stuff!) The staff is friendly, especially Liz. She's helped me multiple times, and I remember how calm and friendly she was on Christmas Eve-eve (December 23) when it was super crowded and busy. She's level headed, always smiling, always helpful, and quick at checking out. If you're looking for junk food they have a ton, but I was surprised at the healthier options they have as well. Usually I go for dog items (like dog toys or collars for the shelter), but I happened to browse the other aisles and saw they had nut-fruit mixes, dried bananas, and dried fruit like pineapple and apricot. They also have bags of in-shell peanuts, pretzels with peanut butter inside, snap pea crisps... I was so shocked! My boyfriend was laughing at me because I kept freaking out - banana chips are SO expensive at grocery stores (especially Whole Foods/Trader Joe's), and they had a huge bag for $1! The only thing I'd say is to check the expiration dates. I got cans of coconut milk and mango, and my mango can expired in 2015. :) read more

It's a large & clean store. Well stocked with plenty of items to choose from, not just the cheap stuff. They do not have a large refrigerated area, only small units that contains sodas & ice cream snacks. They carry a nice selection of snacks, candies, canned & boxed food products. PARKING This is located inside a plaza so there's plenty of parking. CUSTOMER SERVICE I've been coming here since they opened. Most of the staff that I have encountered are nice & helpful but some have a bored/disinterested attitude towards the customers. #DineSavorRepeat read more

I find myself lately leaving more negative reviews than the positive reviews and I don't like it. Unfortunately, I had nothing but negative experience at this store today, it was the worst. I walk in and get 2 items I need and go to the cashier line, there were a dozen people ahead of me. I asked the arrogant and the only cashier from the back of the line if she could please call in for help, oh my god, she gave me the dirtiest look ever and said something in broken English, I understood something like "it is what it is you gotta wait" l just left and will never go back again. Dollar Three is a rotten tree..... read more

This dollar tree is the absolute worst. The store manager sucks. He's this black kid and he wouldn't let me exchange these items my husband never got a receipt for the morning before today. He was very very rude and I won't be shipping there ever again. And FYI I spend hundreds there monthly. The dollar tree in Westlake Village (by Costco-Russell Ranch Rd) is way nicer. read more

The selection could be better and cleaner. When I go to the Newbury Park store they always seem to have enough stuff out. Another thing in the Thousand Oaks store is that you can never find a cart or a hand basket. I also don't think the store should be using carts to hold things for go backs or to put product out, especially when there are never any to be found. They need to figure out a better system to be doing that! Lastly there are never enough cashiers whenever there is a long line, but enough cashiers when there is hardly no line. Doesn't make any sense!! read more

Today was 4th of July , the crew that was working so helpful and friendly. It was a pleasure to have people so helpful and kind. It is a dollar store to bad other high end stores do not have such helpful and kind people. Thank you for excellent service. You guys are read more

This place has lots of good random stuff in it! I just moved so I found hangers and accessories for my new place. All 1$$. Also I never thought of buying wrapping paper here and Xmas supplies!! The dollar tree in simi is equally awesome And a tad bigger :) read more

Did she really just say that? An employee said to a customer who had just walked out the door that she needs to put on her big girl panties. In front of a line of customers. The customer she was referring to wasn't even being rude or doing anything. Someone like that clearly shouldn't be working in customer service, she obviously doesn't like working with people. read more

I do find quite a lot there but would like the store better if there was more variety and a grocery dept. Do like their clothes detergent, paper towels and napkins. Having a better gardening section would also be an improvement. read more

oh how i love a dollar store this one was a dissappointment when i first went in because i was used to the dollar tree in simi which is awesome but i have returned and it is getting better with what they stock and i am confident it will just keep getting better and this is a million times better than the dollar store that used to be right next to it that smelled and was a rip off read more

One time I come here for balloons & they say they have no helium. Disappointed should have things in stock.

I've been shopping there ever since they opened. I recently bought a few hundred Cellophane Loot Bags for an outreach. We were ready to stuff the bags when we noticed that the bags were defective (the entire side was not fused, rendering it useless). I was told that their policy is that they can't take returns on "opened" items. How could I know that the packaged cellophane bags were defective without opening them?!!! I mean, they can't sell faulty useless items either. Well, the cashier wouldn't budge. Not only was I out of bags in the middle of a major deadline of giving hundreds of packages away to the homeless that night but they also didn't have any more cellophane bags to sell to replace what I needed. Extremely disappointed. Not only was this very inconvenient for me but why argue with a loyal customer over an insignificant amount of dollars. I will go out of my way not to shop there anymore. read more

Dollar Tree - Defective non-fused Cellophane Loot Bags - Discount Store Near Me - Thousand Oaks, California

The worst place to come I've been standing in line for 25 minutes there was 15 people before me and the cashier was extremely rude. The people in the back of me jumped into the new lane that opened. Even though this store is near my house, sorry I WILL NOT ever come back to this store ever again. read more

Not the best dollar tree. Been to many different ones, this one had reps that were not helpful, unorganized.

As you walk in the door the smell of cheap Asian plastic rushes over you with a cool breeze. Like a kid in a candy store I started grabbing things off the wall and filling my cart with goodies. I was surprised to find a barrage of things that were made right here in the good 'ole USofA! I snagged some awesome beer mugs that were made right here, and at only 99 cents a pop they are a steal! read more

I was called for an interview. Told to come at 10am on Saturday. So I did. I told lady I am here to see you. Said I don't have time right now cause people called in sick. Okay that I understand but no one called me, she apologized but I didn't like that she had no application, didn't know anything about me and when I told her In her hurry helping other people my availability schedule. I have a full time job. I don't think this is going to work out. To bad read more

I LOVE Dollar Tree! Buuuut get here around 8:30 and there already rushing you out of the store even though they close at 9. I thought maybe it was a one time thing but no. The first time the lights were already half off and the moment I stepped foot in the door the older manager with glasses loudly told me "you have less than 30 minutes to shop you'll be in the dark at 9." Five minutes later she announced it again on the loud speaker. Granted it's only the dollar store but customers are still supposed to feel welcome and not like there being pushed out of the store. Not to mention the same lady was sick one time and coughed and licked her fingers then touched my change she gave back to me. Unprofessional to the max! read more