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    Dollar Tree

    3.0 (25 reviews)
    InexpensiveDiscount Store
    Closed • 8:00 am - 10:00 pm

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    Boxes in the aisle
    Paul C.

    I don't think anyone comes here expecting to have an amazing shopping experience. You know when you're coming in here for: Cheap goods at great prices. Not all Dollar Trees are created equal though. This one has dim lighting, open boxes in all the aisles, and half empty shelves. The parking lot directly in front of the store is small but it's located in a shopping plaza so you can find more with a little longer walk. They don't face a lot of competition in Napa as there is no dollar general or 99 cent store here so if you need cheap seasonal wares, kitchen utensils, food, bathroom and cleaning basics - this is the spot!

    Boxes in the storefront. Hideous!
    Jennifer A.

    This dollar store is an absolute mess! I understand that it is a dollar store (not a Target or anything) but wow! I've never seen so much filth at an establishment. Today I went in and there was a bucket near the utensils with recycling in it (gross and so unprofessional) their shelves were empty and boxes are literally everywhere! To top it off they had no bags for your purchases. How is this place even still in business?! Come on Napa! We need a better dollar store!

    Jen W.

    Thank you to the staff at the Dollar Tree for helping me with a huge order of balloons. One does not expect 5 star service when at a Dollar Tree, but I was treated better than I had been in a long time with customer service. Going above and beyond was my experience. The manager was stressed, but allowed his employee to help me. Thanks again~

    My broken frame thanks LYNN for dropping all my items on it AND continuing to hang up on me for an exchange process.

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    Falling Prices

    Falling Prices

    2.6(38 reviews)
    25.4 mi

    Don't go!!!! Especially if you are a POC with kids…read more They treat their costumers like shit! And they think it's ok to do so! When I tried to find the responsible people to share my experience they simply blamed me and banned me from the store! My experience: I visited the Santa Rosa location with my five-year-old son. At one point, my son accidentally knocked over a box of Easter eggs. I asked him to pick them up and gave him a moment to do so, intending to help him finish cleaning up afterward. While he was doing that, I continued looking at products in the store. A store employee approached me. I do not know her name, but I am sure she can be identified based on her shift. She appeared to be in her early twenties, with straight black hair and a very slim build. She immediately began telling me that I needed to control my son and that anything he opened would have to be paid for. I told her that was completely fine and that I would pay for anything that was damaged. However, she continued speaking to me in a hostile and confrontational manner. She made comments suggesting that I was not a good mother, that I could not control my child, and that I had not read the store's rules. I calmly explained that I had already acknowledged responsibility for any damage and that I was handling the situation. Despite this, she continued speaking to me aggressively and disrespectfully. When I told her that I did not appreciate the way she was speaking to me, she replied that she did not appreciate the way I was speaking to her. However, she was the one who initiated the interaction in an aggressive tone. At that point, I decided to put down the items I had intended to purchase and leave the store. Instead of de-escalating the situation, she began telling me to leave the premises. To make matters worse, another employee approached and began yelling at me in Spanish, apparently assuming that I could not understand English. I found this both offensive and inappropriate, especially since I am not Hispanic. I felt humiliated and mistreated throughout this entire interaction. Afterward, I attempted to contact the store through WhatsApp and Messenger to discuss the incident, but I was blocked. I find this level of customer service completely unacceptable. This employee clearly lacks the professionalism and customer service skills required to work with the public, or she has not received adequate training. My son was deeply upset by the way we were treated that day, which made the experience even more disappointing. I have always recommended your Lakeport store to friends and acquaintances, and many of them became customers as a result. This was my first visit to the Santa Rosa location, and unfortunately, it will be my last. I am requesting a response from a manager, owner, or another responsible representative of the company, as well as a formal apology regarding the way my son and I were treated. I look forward to hearing from you. Sincerely, Joana Ps. after response: Well I don't consider it closed And I hope you have proof of what you are saying because that's a lie! I never called her the B. Word (do you have proof of me saying that?) I would love to get a copy of your footage to show my lawyer! And I only told her to shut up and used profanity after she called me a bad mom repeatedly! I'm glad to be banned from your store if that's how you guys think costume service should go! What a shame to our community to have a store that treats people like this! You can be sure that I'll share my experience with everyone I know and I'll seek my rights! Funny how you said I was dramatizing the situation when I stated the discrimination I suffered. (Yes, he yelled at me in Spanish!) Public humiliation and discrimination of a mom in front of her child is not acceptable! Funny how even the Officer, because yes I called 911 took my side but you guys are not able to apologize! A shame! Embarrassing!

    This place is awesome Only flaw they allow kids…read more And the kids cry and scream And cry and scream And it's unbearable in the Small space with so many people I usually stay 2 hours and buy 10-15 items could Only take about 45 min Of crying babies left only buying 4 things something has To change or I will stop going Period !

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    Falling Prices
    Falling Prices - Expired baby food pouches.

    Expired baby food pouches.

    Falling Prices - Fav album!!?!?!?!?!

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    Fav album!!?!?!?!?!

    Daily Deal Wholesale

    Daily Deal Wholesale

    3.6(16 reviews)
    57.8 mi

    I love this place! The new location is so much bigger and easier to get to. It's also great that…read morethe owner regularly posts new inventory on Instagram, so you know what's available before you visit. They get great products from Costco, Sam's Club, Walmart, and Target and sell them at discounted prices. We recently picked up new RTIC coolers for the summer at 40% off, and my fiancé got a great new sit-stand desk for only $30 during a one-day sale with an additional 25% off the entire store. My only complaint is a minor one: it can get a bit hot inside, especially on warm days when there are a lot of people shopping. Other than that, we love stopping by to see what's new in the store!

    The products and prices are good, but what happened to me today was extremely disappointing…read more I went shopping at the store as I normally do, and I had my 6-year-old daughter with me. She has a bladder condition. While we were shopping, she suddenly had an emergency and desperately needed to use the restroom. I saw a restroom toward the back of the store that appeared to be open, but there were some plastic barriers around it. I went to find an employee and explained the situation, asking if she could please let my daughter use the restroom. She initially told me that they did not have a restroom. I told her that I had just seen it, and she then said, "Yes, we have a bathroom, but not for you to use. If you want to use the bathroom, go to Safeway." I found the way she spoke to me completely unacceptable, especially after I explained that my daughter was having an emergency and could not wait. I was not asking for anything unreasonable; I was simply asking for help during an emergency involving my child. I am a frequent customer at this store, so this experience was especially disappointing. I truly hope management provides better training to their employees and teaches them to show more empathy, respect, and compassion, especially when dealing with children and emergency situations. The products and prices may be good, but customer service and the way customers are treated matter just as much.

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    Daily Deal Wholesale
    Daily Deal Wholesale - Pro Form

    Pro Form

    Daily Deal Wholesale

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    Dollar Tree - discountstore - Updated September 2026

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