I frequently go to this Dollar General store and I constantly ask myself why? Why do I continue to come to this store?! Yes, it is never overly busy, and it is typically well stocked. However, I have had them tell me on multiple occasions that my SNAP balance is lower than it is or not accepted by their machine (although I did notice that they are updating those). Not only that I have had problems with customer service every time. The employees act like they do not know what is going on and are not trained on customer service.
I went in this last week for soda and wanted to purchase three 12 packs of mountain dew for $9 as the sticker on the package stated. When I got to the register he rung me up and then stated the full price, so I mentioned wanting the deal of 3 for 9 and he goes it is just a sticker. Yes, it was just a sticker on the package...but this sticker is a promotion on the stores behalf. Meaning in its own right that sticker is the coupon I require as it did not say I required any other. He did end up giving me the deal, but just the sheer lack of competency was unbelievable. It happens often, but I will more than likely continue to shop there. read more