Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

Winston looks handsome. I needed to trim in front of his eyes though because the hair on his nose…read morestuck up and he couldn't see. Would like to have a receipt with details of what was done. Otherwise very happy.

Caring, communicative, and devoted staff! We had our first dog here for her entire long life, and…read morenow have a new dog in their care for both daycare and boarding services. Luxe has played an integral part in helping us reinforce training and further socialize both dogs.

The initial reason I chose Lux was based on the safety of my pet. Their system relies on 2 doors,…read moreonly one can be opened at a time. So, you ring the bell, Brenda, the groomer presses a button which allows you to enter an enclosed area between the 2 doors. Once door #1 closes securely. door #2 is open for access to the interior. I had called a number of grooming companies, none offered this type of system, all were on really busy streets. In addition, your pup is usually groomed in less than 3 hours. Brenda, the groomer, is phenomenal. She grooms to match the breed and will match to any specific instructions. Mine are always to shave the beard typical on the breed, I simply do not like it, Brenda shaves the beard. The service is outstanding.

Our family loves Happy Pet Care! Mary and her team are amazing! They take the best care of our…read morepup and are always flexible with our ever changing schedule! Lucy is always happy to head out with Jen and she sends the best end of day reports! I highly recommend Happy Pet Care!

I love Happy Pet Care! My dog, OC has been with them since was a puppy- she's 8 now! Mary the…read moreowner, has personally called me or texted me anytime anything came up with OC- like she got sick. They are so accomodating to my busy scheudle and have been able to help out last minute, NUMEROUS times. OC is obessed with Jen at daycare, and she couldnt' be sweeter to my dog. Thank you for 8 years of wonderful service and care!

I use Chase whenever I am in town. The Great OZ is always very happy to see him and comes home…read morehappy too! Thx Chase

Chase came out for the meet and greet and I knew he was the right guy to help with my Rottweiler…read morepuppy Roxie . We've only had a couple sessions and she's already learning and making progress . He explains why we are doing things the way we do . Essentially he is training me so that I will be have the knowledge to work with her and understand why things are done the way they are . Great guy . Class act in my opinion . I look forward to see what the future brings as far as the potential of having a well trained and behaved loving dog . I'd definitely recommend chase he also is willing to work around my hectic schedule and is patient and 100 percent professional and a gentleman.

Very reliable and careful. They visit my cat every other day when I am away. And send me photos!read more

Nancy and Shane are the absolute best, we recommend them without a doubt…read more Our cats have actually become friendlier and more relaxed since they have started taking care of them whenever we are away. In addition they take great care of our plants, have helped us receive packages and even send us daily reports per visit with multiple photos. They are the best, are completely responsible, go above and beyond with their quality of service and are really nice too and super cool. They gave us a cat calendar as a holiday gift it included our cats!!

When I made my dogs appointment for grooming I called the dedham location. Once booked, they never…read moreinformed me that the location I called doesn't do grooming and that I'd have to go to their other location in Jamaica plain. I drove 30 minutes to get to the Durham location just for them to tell me that I have to drive 30 minutes in the opposite direction. When I arrived at the correct location, the lady who I spoke to about how I wanted my dogs haircut to look seemed a bit ignorant like she knew nothing about dog haircuts. I showed her a picture of how I wanted my dog to look. They also said that they don't brush dogs teeth which is odd. Never been to a dog salon that doesn't brush the dogs teeth. We were originally told it would take 2 hours and it took almost 3 for my dog to be done. Upon picking up my dog, the lady behind the front desk told my sister and I that the groomer is new and only has under a YEAR of experience. Why wouldn't they tell me that prior to getting my dog groomed? I don't want a rookie to give my dog a botched haircut(which she did) but by this point it was too late. Also, when entering the store, it smells horrible like mildew. My dog came out, his hair choppy and the final result didn't look anything like the photo that I showed the lady( she took a picture of what I showed her so there shouldn't have been any confusion) The sweater I had him wearing was covered in fur, as if they cut his hair with the sweater on. I had to request my leash and collar back from them. Anyways, the people behind the front desk were sticking their faces in front of my dogs face so that he could lick them, letting them kiss their mouth which is honestly gross and not something I want to see. Overall, unhappy with how my dog turned out. Will not be returning.

My dog Tessa has been part of the Tails family for 6 wonderful years :) She is always well taken…read morecare of, even when she has special dietary needs and vet requirements. Tessa has friends at Tails in Boston and always comes home exhausted after playing with them all day. Their overnight staff are so kind and make sure she is comfortable, even though she is not used to sharing space with other animals at night time. We are really excited that Tails is expanding to Dedham - we just tried it out today and will be returning soon! Thank you to all of the staff, Tessa is a really lucky dog :)

Wow! Are you kidding? Wendy looked after our Cavapoo, Plum, when we were away for a couple of…read moreweeks. She also came to our house to feed the cats. One of them seemed not to be around so she hooked up a motion sensitive webcam next to the litter box to discover that she was safe and sound and just keeping a low profile. I texted her yesterday at 7 AM (Labor Day Monday) in a pickle because we were heading to P-Town for the day. After navigating through our new Smart Lock on the house, she picked up Plum half an hour later and kept her all day. She texted us a pic of Plum and her at a cookout where there were other dogs to socialize with. Plum had a MUCH better day with Wendy yesterday than she would have had with us, even if we'd been home. Cheerful, extremely trustworthy, and LOVES Plum. Don't book her though, because we need her! (You know that part's a joke, right? Book her when you can. Your dog will thank you.)

From the owner: I only take non-shedding, hypoallergenic dogs over the age of two.read more

Wonderful staff that my dogs love! Cannot recommend this business enough. We get so many pictures…read moreof our dogs having the best time out on their adventures.

I love the availability, dependability, and ease of working with Boston Fetch for in-home cat…read morevisits.

On Call Pet Services is run by Kelly Lapre, who works with a team of other people. We've only…read moreinteracted with Kelly, and have found her to be very responsive (as in, nearly always responds within in 15 minutes of an email) and 100% available (she has never once said no to a gig). For cat sitting (2 cats, uncomplicated needs), her rate has been $16, which I find very reasonable. That said, we have been working with Kelly for about a year and a half, and recently decided to switch to another cat sitter. This was not because of anything overwhelmingly egregious on Kelly's part, but rather that we've had better services from other sitters in the past and would like to return to that. For instance, other sitters have always texted us pictures and updates about our cats. With Kelly, I found that she'll give me a brief update if I email to check in, but that's it. I would've preferred if she texted pics daily with every visit as a standard. (Note: When I emailed Kelly to share some concerns/feedback and ask for our keys to be returned, she stated that she is happy to do this for her clients upon request.) Another example is that over a longer gig (4 days) this summer, we returned home to an empty water bowl and two very thirsty cats. When I asked about it over email, Kelly wrote, "I gave them water every time I saw them just like I always do. I have been watching cats daily in the heat for ten years and two cats will empty a bowl of water in one day when it's hot. The water bowl is not big and now that I think of it it was empty each time I came so maybe when your [sic] home you fill it more often or there is another issue." I concur with Kelly that it's possible that a combination of heat, cats, time, etc may have led to the water bowl winding up empty by the time we got home (a day after her last visit), but what concerns me is that she noticed the bowl being continuously empty, and did not reach out to us. I would've been 100% okay with her putting down another water bowl (even without asking us). Also, increased drinking in cats can be a sign of something pretty serious, and I would like to have a pet sitter that has the awareness and expertise to alert me to something like this. Again, not canceling our service because of major issues, but rather some minor ones that overall just put us off. ETA: Kelly said that she mailed my key back to me. It was never received.

For the last year, Kelly Lapre of On Call Pet Service has taken care of my Jack Russell Terrier…read moreTheo, and there is NO ONE I trust more than her, PERIOD. Kelly's rates are very reasonable, and Kelly's very dependable. Kelly's also accommodating. Once when Theo was with Kelly, I ended up in the emergency room, and was unable to care for Theo for a couple of days. Kelly kept Theo until I could resume caring for him. Kelly loves animals, and animals love her. Kelly also took care of my first dog about 10 years ago, and he also loved Kelly. Kelly sends pictures to me frequently, to show how much fun Theo's having. When Kelly comes to pick him up in the morning to take him out for the day, Theo shoots down the stairs, to get into her car, because he knows he's going to have a blast. For cat owners, I have recommended Kelly to one of the most difficult people I know who needed someone to care for her cat who has cardiac issues. Kelly was responsible for feeding him, making sure his water bowl was filled, and checking on his well-being. When my neighbor came back she went out of her way to tell me how grateful she was that I recommended Kelly to her. I believe Kelly provides one of the most important qualities that all animal lovers want, peace of mind knowing your pet is going to feel loved and cared for while you're gone.

They've always taken great care of our dogs, and they treat them like their own. Highly recommended.read more

Doggie Au Pair is hands down the best choice I made for my pup. Georgia (my dog) is not the best…read morewith new people but she loves Jannine, who is patience and so good to her. My pup went through a couple of months of chemo treatment and Jannine was there to help with all my requests. So if you're looking for an amazing dog walker... this is the company to hire.