Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick

I am really happy with the service I got from Bug Head. I was able to schedule everything via text…read moreand got an appointment super quick. They were also the most affordable for what we needed done. The exterminator was friendly and explained everything he was going to do. It was a fast job.

Don did a great job in explaining to me the process his company uses for the services for my home…read more He was friendly and professional.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

Jonathan was very thorough and did a great job! Would highly recommend Haven Pest Solutions!read more

I have been using Dynasty for years. Lisa always answers the phone if calling them during business…read morehours, and they are usually here the next day if there's something I'm concerned about. We do a regular quarterly extermination. Zach is great, always professional, friendly, and explains the process of what he's doing.

Kaegan does an incredible job of keeping any issues with pests controlled. We have been incredibly…read morepleased with the services from Dynasty and have used them for three years since they acquired the company we had previously used.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Looks like I'm the odd man out…read more I asked for one thing and got another. Had to get them out twice. Then because the ant problem wasn't addressed properly, the ants showed up again 35 days later. Company said too bad, so sad, you're out of the 30 day warranty period. Ok forget it. I'll use someone else.

Wonderful customer service - I appreciated Ashlyn's efforts to get me an earlier appointment!!read more

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Oh my stars! Missy was wonderful Jeff was great. I called about 2pm and by 4pm Jeff was at my house…read moreand dealing with my bumblebee's. THE SAME DAY. So very thankful.

An increase of flying insects started plaguing us recently. These weren't paper wasps that build…read moremud nests hanging from the eaves. No, instead, these were fast, yellowish insects that were making their home near the ground in the weeping holes between the bricks of our house RIGHT NEXT TO THE BACKYARD DOOR. The dogs were somewhat amused and tried catching them which we quickly admonished them for. Once we realized what was happening, we started researching how to solve the issue. Unfortunately we couldn't tell if they were bees or yellow jackets. They moved too fast for my phone camera to capture. Not knowing, we started doing some do-it-yourself control. My husband sprayed a foam into the weeping holes to block the entrance and got stung in the process. To my horror, the insects cleared the entrance by the next morning. By the way, it is not recommended to do this because yellow jackets will dig their way through the drywall and into your home if they a blocked from exiting to the outside. My husband also tried hanging one of those wasp pods with some sort of sugar water solution. Apparently the insects fly into the holes, but can't escape, so drown. Unfortunately, none showed up to the hanging hotel of death. Lastly, my husband poured Diatomaceous Earth (DE) in each of the weeping holes. The food grade version is safe for pets and humans to be near as long as you don't breath it in. It is used to kill ants and bugs with exoskeletons because the fine silica powder cuts and dehydrates them. A few days after application of the DE, the yellow jackets seemed to be just as busy as ever although making yet a new entry point even closer (within a few inches) of the back door. At this point, fear started to take over, and I decided to find a company that could handle this problem. Little Giant Beekeepers serves the DFW area. They have an A+ rating on the Better Business Bureau (BBB) website, they have several decades of operational experience in the area, and they had no formal complaints against them. I called and someone answered right away. The woman asked me about the problem and the location. She then went over the inspection fee ($175) and minimum charge for service ($375) in the specific area that I had requested. If there were other locations around the house or yard, those would incur a separate minimum treatment charge. The inspection fee would only be charged if they came out for service, but found nothing to treat. If there was an issue, the inspection fee would be waived if a treatment was applied and paid. They have credit card reader on the phone that they can use for payment at the time of service. You can also pay via cash or check. Manuel showed up the very same day that I called for service. I called around 10 am, and he was onsite taking care of my problem by 1 pm. He texted me beforehand. We talked on the phone, and he gave me a timeline of when he would arrive. Once on site, I showed him the area. He told me I had yellow jackets and then explained that he would use a powder and place it in each of the holes where they were entering/exiting. He geared up in a bee hood and wore protective long sleeves (white) and gloves. It didn't take long at all. Afterwards, he discussed that I need to leave the area alone for the next 24 hours and keep the dogs away from it too. Once the insects stop showing up, I need to spray water on the patio area in front of the brick weeping holes and take a sponge and some dish soap to wash the area down. He said to NOT spray water into the holes. The treatment needs to stay viable in the holes for the next two weeks because there is a good chance that there is nest with babies. Once they hatch in the coming weeks, they will die too because of the treatment still inside the holes. I'm still a little nervous and will be on edge for the next few weeks hoping that all of this will be a distant nightmare that I won't have to relive. Manuel showed me how the insects were already dying as they were trying to leave the weeping holes. I have faith that the BBB site and Yelp reviews have steered me to a company that has helped me in record time. Hopefully you will never have to deal with this, but if you do, call LGB to solve your problem.

Metro Pest control is by far the best company in Dallas Texas. Gregory Blair. Free estimate and…read moreprofessional and customer service. 5 star rating.

I've done business with Metro for the past few years. I would continue, but I have moved to a…read morelocation outside of their service area. Michael and his folks are always professional and know their business. They were always on schedule, and not one time did I experience any type of billing issues or up selling that seems to be prevalent these days. They were continuously stellar with their customer service. If you live in the service area, give them a call. Thanks Michael and Metro Pest for years of great service; its been a pleasure.