I like the store for mountain biking gear. But here's the deal - they don't really carry youth or…read morelittle kid helmets (5 year old size), nor does any other stores in the area, but their website does. So I ordered 4 to try on. This is for a four year old who has never worn a full face helmet, we needed to try a few. We went into the store and tried them when they came in, kept one and returned the others. We also bought one pair of gloves and one goggles, which we kept. I got reprimanded and warned for returning too many! Ok, I tried to do this the best way I could but if you're not going to carry that size in the store, this is how it has to work.i don't know what to say. I won't be using them again because, well, I've been warned. To the depths of the internet I go.

This year I bought my first motorcycle, it's a 49cc Honda Ruckus (a moped). I went here to find a…read moresafe helmet in stock and that fits well. I started at the south county store, they had a whole wall all the way up with helmets. The sales staff helped me choose a better helmet than what I had quickly researched beforehand. They didn't have the specific color I liked in stock so I went to the St. Charles store that day too, who had the other color in stock. Both stores were very nice stores, I bought something at each. Assuming this is a multi city chain it's on par with like a REI but for motorcycles. (Compliment!) Only feedback I would give the stores, is that my trips were pricey, customers might want to check competitor prices as they go and ask if the store will match.

Such an awesome place. The owner is very friendly, the prices are dirt cheap and it's located right…read moreas you enter Grafton. Tons of vests shirts head gear and more. Best selection around, don't miss out!!!

a great convenient cruiser, sport, and dirt motorcycle store with a large variety of helmets and…read moregloves. can buy and change tires

we bought a youth four wheeler from them to just get it home and it not wanna start took it back…read moreand was told carburetor was bad they fixed that for it home again still wouldn't work didn't wanna start or even stay running once it started took it back they replaced the battery took it home my son maybe rode it 10 minutes it shut off on him again then wouldn't start mind you it has a full tank of gas so no reason to die called them up to tell them we were unhappy and wanted a refund the guy offered to buy it back but at a cheaper price told him that would not work and said we were going to contact the better bbb and the guy started cussing and said would do a full refund we got our refund but I don't recommend them to anyone as we were leaving a guy was bringing his back because bolts were falling off his kids four wheeler be cautious of this place

It was great doing business with Fenton Powersports. I highly recommend them. Much thanks the the…read morecrew there.

I bought my first ever new Harley here and now I've traded it in 8 years later! This time I went…read morewith a 2026 Road Glide! My sales guy John, the Sales Manager Rich and the finance guy Mark, made it very easy to say yes to the deal I got on the bike and the financing as well. They took great care of me on my trade in and the price of the new bike came out to just a little more than I paid for the Heritage from 8 years ago!! This bike has so much more on it than the Heritage and Sandy took her time with me and made sure I had a pretty good idea of what all options it has and such. It really is a great team at St. Charles Harley Davidson!!

They have a great supply of bikes, but didn't buy one. The service people were friendly, and the…read moreSafety Training Course guys were friendly as well as helpful. I would recommend their safety course to new and old riders alike.

I had my Stark Varg SM come with some complications plus wanting some work done, Im not gonna lie…read moreand say $200 an hour work didn't make me cry inside, but the $200 an hour was so worth it, they knew how to diagnose, reinstall my front brake, remove and install my new rear brake all within 2 hours. Nothing short of fantastic service as-well. Love them a lot

Disappointing Experience with Gateway BMW Ducati Service Department…read more I recently purchased a used Ducati and wanted to get it fully serviced, inspected, and ready to ride. I contacted Gateway BMW Ducati because I expected a Ducati dealership to be the best place to perform the work. On Thursday, July 23, I called the service department and left a voicemail. Their recording said calls would be returned within 24 hours. Mine never was. After hearing nothing, I drove to the dealership on Saturday, July 26, where I spoke with a service advisor named Peter. I specifically requested a quote for a Missouri state inspection, an oil change, front and rear Pirelli Diablo Corsa IV tires, and timing belt replacement. He said they were busy, asked me to wait, and after about an hour asked for my email address, saying he would send the estimate later that day. When the quote arrived, it included several services I had never requested, which significantly increased the price. I immediately replied and asked for a revised quote containing only the items I had originally requested, explaining that I was comparing prices with another Ducati dealer. That was the last communication I received. No one returned my original voicemail, no one responded to my follow-up email, and I never received the revised quote I requested. It's disappointing that getting a simple estimate required multiple attempts and still wasn't completed. I'm giving Gateway BMW Ducati 2 stars instead of 1 because everyone I interacted with was polite and courteous in person. Unfortunately, courtesy alone doesn't make up for poor communication and the complete lack of follow-up. Based on my experience, communication and customer service fell well below what I would expect from an authorized Ducati dealership, and I ultimately took my business elsewhere.

The guy that delivered my bike, brought his four year-old male black Lab and he met my four…read moreyear-old female black Lab and the two ran all day together through the Marina grounds what a great day take delivery on a Harley and watch your dog make a new best friend pretty cool stuff pretty cool delivery driver thank you HD

WARNING, WARNING STAY AWAY!!!!…read more This place is the worst to buy a bike. The team is only concerned with the extended warranty. They are a bunch con artist. It is all about the money with them. I have never felt so sleezy leaving a place before. Stay away from this place. Whoever is running this place needs to have a class on customer service. The are so rude and entitled because they wear a Harley shirt. My extended warranty paid for those shirts I'm sure, because it didn't cover anything on my bike. NOT NOTHING. Keep in mind bike my was brand new and the extended warranty that I was pressured to purchase covered NOTHING. Run, roll, glide, or walk far far away from Teds Harley. Check your pockets after you leave, they want every nickel you have since the pennies are gone. I DO NOT recommend. The moment you ring that bell they let out a giggle, "We got another one."

I'm not sure where to even start!…read more I went to Tim Surdyke's looking to purchase my 1st Harley and man did they not disappoint! From day 1 Chris was a Rockstar! He was patient with me even when I kept changing my mind on the bike I wanted. Finally we pulled the trigger on a 2026 Low Rider ST. Buying this bike from Chris felt like I was making a purchase from my best friend. He made the purchase feel personal and yet seamless before, during and even after the sell! Then we have Joe. Joe sat with me on multiple occasions for hours building this bike out from front to back! From exhaust, to Risers, seat and even the SE Stage III kit! He knew what he was talking about and he shared his knowledge and personal experiences with me as well. Couldn't be happier with all the options he helped me pick out. That leads us to the behind the scenes crew, the guys who built this bike. Chad and his guys assembled and absolute Beast of a bike! Chad's knowledge and skills really shines through on this build. Not only did he bring this bike to life, the man did so in record time! He was the final piece of this amazing puzzle and I couldn't be more grateful. I can't say enough about this whole team. I never felt like I was in a "Sales" place. I felt like I was in a building surround by friends who really wanted to make my dream come true for me and they did just that and more. Thank you all again and thank you for welcoming my Family and I to the Tim Surdyke Family!

Their way of finding out what's wrong with your bike is just to change something and hoping it…read morestarts or fixes the issue. My boyfriend's bike has been there over 3 weeks and after they told him it was done when he got there to pick it up it wouldn't start. This place is joke, no communication with customers, can't diagnose anything and takes weeks for nothing. I'd give this place minus stars if possible

I've been a bad boy. I let my 2007 Vespa GTS sit in the neighbors garage for eight years. I decided…read moreto yank it out and get that bad boy going again. I called my local Vespa dealer and they didn't wanna work on anything over 10 years old. But I got lucky, I found Alby at Sensible Repair Solutions. Located in Lake St. Louis just off interstate 70 they work out of a storage unit along with dozens of other businesses. The nice thing is, this helps keep the price down, but they still deliver quality work. I'm extremely happy with the job they did for me, I needed my gas tank flushed a tuneup, an oil change, and I needed my scoot gone through from front to back top to bottom and that's exactly what they did. I'm happy to have my Vespa running again and I couldn't be happier with the Service. Thank you!

yelp reviews are not completely true they only allow the reviews of those who use the app…read morecontinuously. I have had several positive reviews on my business yelp site that came from yelp customers. but never post because they don't frequently use the app to review businesses. yelp is truly a pay to play service. I've used alby several times and have never had any issues, he is to the book or doesn't do it. some people would find that breaking the rules is inconvenient and I can see how that would affect the reviewing process. simply put if you want a cheeseburger you don't go to an Italian restaurant. I recommend Alby to everybody that I can