I've been going to St. Charles Harley - Davidson for several years I just bought my second Road Glide from them. If your going to buy a Harley you have to try St. Charles Harley. My salesman Brad Sabol went out of his way to put me in the bike I wanted not what he wanted to sell. He did not get discouraged when I went from bike to bike, Man they have a lot of bikes. Most of all he was professional honest and upfront they gave me thousands more for my trade then the other guys offered. When it comes to finance they gave me Jerry Stubits the man works miracles, thanks Jerry. Last but not least you meet Sandy Barrow the girl knows almost everything about my Harley. She spent all the time I wanted familiarizing me with my Harley and showing me how to work everything on my radio and navigation system and I mean everything. I picked the bike up late on Friday everyone was leaving for the day but not Sandy she made sure I was comfortable with everything about it. Then she made herself available anytime I had a question. Great customer service. Like I said go to St. Charles Harley and you will ride out with the motorcycle of your choosing. read more

I bought a 2018 Road King Special in Vivid Black and St. Charles HD made me feel Special in every sense of the word. Professional and friendly staff, were eager to help and responsive to questions. They made buying a motorcycle a pretty seamless experience. Special thanks to Amber (bike rentals) who helped me get pointed in the right direction. John (my salesman) who got me the right bike and set me up with test rides etc. Brian (salesman) super friendly and helpful. Jerry, (finance manager) who took care of the numbers and even helped my retired military father with some clothing purchases, Laugh out loud!. Zack in parts and accessories was enthusiastic and very helpful and eager and informative about what worked and didn't on my bike. Randy in service, always willing to let me peak at my bike while I had it in service getting some upgrades. Ed who did the work on the bike and even made some suggestions and adjustments to her for my comfort on his own. Thanks everyone for a great experience and follow up. This bike is awesome, so is the dealership. read more

I went in to find a Harley to replace the one the love of my life lost while we were both attending aviation school. The staff was absolutely the best. They listened to me and helped me to give him his new 2019 Harley for Christmas last year. I could not have asked for better customer care than what they provided to me in this situation. In fact they began to get into the fun of the surprise. They delivered the bike on Christmas Eve and on Christmas I gave him his new bike. He was so surprised and humbled that he didn't believe it was his and for awhile would not even touch it. Thank you for going that extra mile to assist me in getting him his new bike. I will be returning for other purchases. When they went as far as putting the wrong name on the sold sign and insuring that he was not able to purchase one there was the icing on the cake. The free gift wrapping and the money booth was the sweet roses on that cake. Thank you from the bottom of my heart. Forever loyal read more

Recently I purchased my 3rd Harley from St Charles Harley. I would just like to say what a pleasant and easy experience it was. Remember that if you are shopping for a bike, it is a lot like shopping for any other vehicle. There are a lot of selections here, and the dealers are reasonable when you ask for reasonable things. Furthermore, they went out of their way to give me the best price for my trade in. The friendliness of the sales and customer service staff was upmost the best. Of course you should be an educated buyer before walking through the door, and if something doesn't seem right on the website, you should call and ask. Mark and Sandy were awesome, and Jerry in finance make the purchase painless. It was an awesome experience as always. read more

I just purchased a new motorcycle at St Charles Harley Davidson, this being my second one purchased there in the last 5 years. They have made the buying experience about as easy as it gets. I live about an hour and half away and both times have made stellar deals over the phone. When i show up all the paper work is in order ready to sign making it about as painless as it can be for a major purchase. The customer service representative was very kind and professional. She made sure my wife and I were comfortable with the new software in the radio with a very in depth demonstration before she let us leave. This is our first brand new bike purchase and I look forward to doing business with St Charles for years in the future. read more

This was our first experience with St. Charles Harley Davidson. We had previously heard bad things about the customer service so we were a little apprehensive but Eddie V. in sales and Zach in accessories definitely proved us wrong! The buying experience was a breeze and Zach was very helpful in picking out our accessories. He even went out of his way to install the seat on his lunch break after they had already delivered the bike. If you're looking for great service before, during and after the sale, Eddie and Zach have you covered! The pricing was awesome too! Couldn't be happier with our new Street Bob and the amazing customer service we have received! read more

We Bought our first brand new Harley here. 2020. Excellent experience. Our last bike was a '16 Heritage, buying a new 2020 Street glide was a totally different experience. Bill, Our salesman, was very helpful and answered all the questions we had about the newer bikes. I'd recommend buying from Bill to anyone for sure! Jerry was awesome as well. He helped us get the best rates and keep us in our budget. Sandy Roberts also was a big help with learning all the new gadgets on the new bike. She was as sweet as can be. Thank you all for a GREAT experience at Harley and communicating well through the whole process. -Brittany Dominguez & Greg Walleman read more

I talked with several people from the Parts Department (Mostly Zach White) for an online order I made. Not only did they get me the correct information and part numbers, they also helped finding the parts I couldn't, then had them shipped to me faster then my Local HD could. Also their response time was fast. I will definitely go back for my future purchases. Thanks for your help guys. And big thanks to Zach White for assisting me start to finish to make sure I got what I needed and wanted. Even on his day off he gave me contact info for a fellow team member, which I was able to get my order in and not lose a time read more

I have always been treated fairly when purchasing a Harley at this dealership. I recently traded in my Roadglide Ultra for a 2021 Trip-Glide which is the 3rd Harley I have purchased from St. Charles Harley-Davidson. I have been talking to Jeff Theodorow, salesperson, for 4 months on and off with questions, when Jeff was busy or not available one of the other salesman stepped up with answers. Jeff exhibited patience without pressure which I was happy about. My encounter with everyone from Jeff to Sandy, who thoroughly went thru the operations and set ups of the Boom Box was top notch! read more

My husband and I weren't planning on buying, but while we were looking at the used bikes outside, a friendly salesman came out to say hi. He wasn't pushy and told us about some great deals they had inside. After looking at a few he suggested, we ended up putting an offer on one, they accepted, and we now own a Fat Bob! Everyone involved in the process was extremely helpful and knowledgeable, from the sales team (Bill), finance (Jerry), retail and parts. Sandy explained how things worked on the bike and gave us a few extra gifts! I would give more stars if I could! read more

I went in with the intention of getting information and being better informed before I made a purchase early into 2020 and Mark Rodgers, salesman, gave me the rundown on the Harley that I was looking for and I walked out with a good deal on my bike and with a great customer service experience. Along the way, I have had some questions/issues that needed taking care of and Mark helped me resolve them. I know I can count on them whenever I have questions or just want to stop by. I would recommend to anyone looking for a good long term relationship with a dealership. read more

Bought 2013 try glide ultra classic Mark was my salesman. We made this very simple All of our negotiations were done by phone I never saw the bike till I went to pick it up. It was exactly as he promoted it I paid for the bike towed it home by trailer and have never had a problem with it except for one battery which their service department drove 95 miles to pick up the bike took it to their shop replaced the battery and brought it back 95 miles. They sold me what I wanted at a fair price I love that bike, it has lots and lots of extras now. read more

St Charles HD was so easy to deal with... we purchased the new 2018 cvo limited. Above everything they sold the bike at MSRP... We contacted dealers all over the United States and they wanted anywhere from 5,000.00 to 20,000.00 over MSRP. This shows me that this dealer is honest... a true Harley shop! The experience with them was a class act from the beginning to the end. Sales, Financing, Parts, Motorclothes, Delivery.. such a pleasant experience. I would highly recommend St Charles Harley! Brad and Sandy were so helpful and kind! Tiffany P read more

My wife and I went to St Charles Harley Davidson today to test ride a few bikes and ended up purchasing a new Street Glide. All the people that helped us were very patient, polite, and followed through on our requests to the options we were looking for on the bike. Special thanks to Jeff, Zack, Jerry, and Sandy for their help and attention today. And special thanks to Daron who got the ball rolling on this whole experience. Your passion for these "toys" is 2nd to none! Thank you all for helping us close the deal on this purchase. read more

St Charles Harley makes the buying experience very easy and pleasant. Eddy my salesman went out of his way to get me tools to swap over some part to my new bike from the old one. Jerry explained the warranty and helped with the paperwork I have to do after. Sandy had the toughest task explaining the boom audio features to me took her time and had excellent patients withme. All the people there are class acts and that's the reason I bought my second new Road Glide Ultra from them thank you all John Hayes read more

My wife and I both bought new bikes this week and there is a reasone we "ALWAYS" buy our bikes, parts and do our service at St Charles Harley. The service and knowledge far exceeds any dealer, not only in this area for sure, but nationwide. Marshall, Rich, John and Mark and all the parts and service people go way beyond helpful everytime we are there. Thanks Brad for having the "Best Team" anywhere. Cindy and I are beyond happy with our purchase and the excellent service we are always given. read more

Definitely the best buying experience of recent memory. When we first walked in we were looking at a different model bike, but our salesman John Huddleston helped us find the right fitting bike for us that fit our needs perfectly. He answered every question we had or got us the answer promptly. sandy Barrow showed us how to use the Infotainment in no time flat. Very knowledgeable about the product, I can now operate the system like a Pro. definitely Hats off to the entire staff! read more

The staff at St Charles Harley Davidson are outstanding. They are so helpful when you are looking, and then perching the new bike. From sales, to service department ,then customer service. Sales-Eddie, Jerry in finance ,Tom and Nick in service to Sandy in customer service. I have bought several bikes over my life time through deferent dealers. This group of ladies and gentleman were the best my wife and I have ever dealt with. read more

After visiting several Harley Dealerships in the greater St. Louis area ( and not getting anywhere on a purchase) I emailed St Charles Harley Davidson to see what they had. A long story short they smash the best offer I had with any of the other dealers and did it in under 1 hour. Bryan , Sandy and the team were a no pressure, no bs, operation. I will recommend them to anyone shopping for a new bike... read more