Update: I changed my review from a 5 to a 3 simply because days later I noticed they did not put my…read moresame tire valve caps back on. One wasn't even back on and was missing. The others don't even really fit. That is absolutely ridiculous and unacceptable. I have to order new ones.

I really appreciate the help with my tires today. There was a problem with the system and I ended…read moreup coming here from another discount tire and unlike the other location, the Saint Ann Discount Tire actually went around the building to check for my ordered tire, and helped me find and repair damage to one of my tires I hadn't noticed needed fixing. 10/10 customers servic, thanks again.

I have taken my cars to Plaza Tire on Old Highway 94 for a long time. I just drop it off and the…read morehave it completed in a day or two. They keep me updated on their progress and any delays. The price is reasonable and I have bought several sets of tires there too. They always have coupon that can be used on their website. Just pull it up on your phone and show it to them. Thanks!

Scheduled a oil change and tire rotation. The work was completed but the oil pan plug was left…read moreloose causing a dangerous oil leak. They also attempted to sell a oil pan gasket replacement that was not necessary anddd was significantly overpriced. I am very disappointed with this experience and will be seeking service elsewhere in the future.

Guess who hit another pothole... Their Tire Protection Plan is a godsend. This Plaza is STILL a…read moregodsend - they're friendly, don't make me feel stupid (I'm the granddaughter of a mechanic, lol) and always are quick. I needed it done by noon and they got me done before 11. As long as I live and work in the area they will have my business!

With 16/17 year old boys driving your cars you're bound to have issues…read more Luckily, Jason and his team know how to fix stuff. This time a 16 year old curbed the car, needed a new tire, Jason and his team had me up and running in just a couple of hours, even with no appointment. They even took the time to make sure I got the best bang for my buck and got me a proration on my damaged tire! The road hazard is a great way to save money, especially with kids driving your cars! Thanks guys, I always appreciate the hard work to get us in and out!

Always a solid experience! I've been visiting this location almost since they opened. The manager…read moreis consistently friendly and the staff is simply stellar. A high tech gadget, aka, a digital tire tread scanner, shows the techs exactly where your tread depth currently stands. They simply run it over the tires and beep boop beep, they've got an accurate reading. It takes all of the guesswork out of the equation and ensures a more complete picture of your tire life. The techs then refer to the large in-store guide, explaining their recommendations in detail. This visit, I popped in for a rotation. As a rideshare driver, I have the need for new tires far more often than Sunday drivers. I utilize their sister company, Tire Rack, find the most economical deal for my vehicle. I then have them sent directly to Discount Tire, who notifies me when they've arrived. I can either schedule an installation appointment - or just drop by. My experience here has been that they usually underpromise and overdeliver, especially when it comes to estimating how long I'll be waiting. I'm almost always out the door a bit more quickly than they quote me. Fresh Thyme is within walking distance, right next-door, if you want to kill some time while you wait, btw. Shoutout to Kaden!

On one hand, I understand how a system can be inaccurate and mix up things including store…read moreinventories. That said, there's no excuse for me, the customer to be correct on the location of my ordered tire, and for you all to not check around your store to make sure that my order is there. If a customer shows up, give them the benefit of the doubt, rather than telling them the tire is at another location. I drove because I didn't want to wait any longer and because I had faith that my tire was where it was said to be, just to realize it was at the original location the whole time and sending it right after you realized so you didn't have to have a confrontation. I will not return to this location unless absolutely necessary. Learn to take initiative and double check next time.

I chose to go to Greg's because of the great reviews on here and I'm glad I did. They were able to…read moreget me in within two days and looked at my car the same day. They were very thorough with explaining what work I needed done and gave me a lot to consider when deciding to get the work done or buying a new car. Would recommend!

I had my 2016 Volkswagen Jetta towed in due to my oil, engine lights were on and vehicle was…read morestalling. My car was submitted to and handled by Mike. He was very courteous and easy to deal with. When I got it back is was running properly but they weren't able to determine why engine stayed on. It took about a week just to get the diagnostic completed. My major issue was getting my car back in a timely fashion, due to their backlog.

Came here today for two state inspections and the process was so easy! Online bookings fill up…read morealmost two weeks in advance, so I called and they were able to schedule me only two days later instead of me having two wait the full two weeks. Employees were very friendly! Everything was so easy and I was only in for about twenty minutes. Other customers in the lobby were talking about how much they love this place, as well.

Was in a bind on my last day off prior to next one being 10 days out. Did not realize my emissions…read moretest I had done in November from another shop only lasted 60 days. Showed up to DMV to renew license plate and they informed me I needed another one done. Called LTS to see if it would be possible to get A same day emissions test performed and they got me in within 20 minutes. Incredible service, sitting here in the lobby listening to the praise and worship they have playing on their radio and feeling very thankful.

College son took car to St Charles Telle for a Missouri safety inspection. Front brakes had just…read morebeen changed a month before at a local shop, and they said the rear brakes should be good for another 9 months. Telle failed the rear brakes saying they were below a1/16" and that they looked like the originals. They quoted him $700 to replace. The next weekend I bought part to replace them and when I disassembled I found brake pads had over 1/8" and rotors were good so they didn't actually need to be done. Was it an inexperienced tech, or a way to get revenue because they don't make money on inspections? Either way, we won't be back!

I've been going to this Telle location for about 8 years, and they've always been professional and…read moretaken care of my car (over 150K miles now, and still in great shape). I've never felt scammed or pressured or talked down to, they are upfront with the repairs and costs and answer my questions without making me feel like a car-dummy (which I am). I really like some of the new tech-y services they offer now, sending me a text with photos and details of everything they've done, things we need to watch (but not worry about), etc. All of the guys at the front desk are super-friendly too!

Small unassuming repair shop located in St Charles that does quality work at fair and reasonable…read moreprices.

We called to see if they could install a simple part on the front bumper area and their response…read morewas "it's not worth their time". Not a great answer for a business.