Great customer service! Got my car fixed while I waited, and did a fantastic job. I highly…read morerecommend Child's Tire with two thumbs up! ​

I needed to get a tire replaced and after seeing the reviews I decided to give Childs Tire a try…read more They were friendly, professional, honest and FAST! I appreciated the excellent service, have already recommended them to a few friends and I will be back when I decide to get my next set of 4 tires.

Had to go here when we had a blown tire. Made a reservation online with ease! The next morning…read morecalled to order tired and the customer service over the phone with Ben was amazing! Upon arrival Ben was even more helpful and so was Saturn! Tires are never cheap but the cost was fair! I would surely recommend especially with the location being right off the highway and there are a few shopping stores nearby to pass time during the wait

I had a nail in my tire, and I was able to get into the St. Peters store. This was no plug and…read moreplay......they found the leak, took the tire off the rim, filled the hole with a rubber compound and then vulcanized from the inside of the tire. Remounted and rebalanced. I was impressed! They pulled my car out front, handed me the key, and said; you are good to go sir. I paused, and responded with "but I haven't paid yet". He responded "No sir, this is free of charge, please come back again" I was blown away. One of the Founders three pillars; Delighting customers: The company prioritizes exceptional service, which is evident in their practices, such as offering complimentary tire repairs and rotations. I will be back again.

Just about 6 years into owning my car and it was time to get new tires. I was so skeptical to go…read moresince I had never heard of anyone personal go to discount tire. They would go to dobbs or another chain because it's well known but I saw this place had a 5 star rating and I was like okay let's give it a go. I did my research for the type of tires I should get. Earlier this winter I was sliding over ice and was convinced I needed to get an SUV until everyone around me said no I just need new tires lol So I found all weather tires and even opted for something highly rated that's more expensive but popular because it gave me peace of mind to know they were a solid choice. The men who I interacted with were so nice and educated me. I made an appt online and then they called me because they could get me in earlier (which I was so grateful for!!) I did have a prior appt and they said I could swing by whenever and they would finish before close so I could come by to pick it up. Knock on wood it's been great so far! Should be good for the next 6 years. I'll probably have a new car by then but hoping I won't have any trouble! I did opt for the warranty so shouldn't be any $$ with their no questions asked policy so again, great peace of mind.

The Experience I have been waiting for!…read more Researched the tire I wanted and saw was for sale at Discount Tire. My old place did not. Stopped in and their Bridgeton location had in stock. So they shipped,same day to Lake STL, and was cheaper than anywhere else. I came back 3 hours later and they installed the 4 tires in about 30 minutes. They cleaned/shined the tires. Ran an alignment test. -I did not need an alignment. -My old place always charged me. Place is really clean and friendly. Aiden, my sales guy, was awesome!! Super friendly and found me discounts. I'll be back with my other vehicles! Freddy's is next door. You can eat ice cream and watch them install your tires in 30 minutes. It's perfect!

This was my 2nd time at this location since they have been open. First time was a tire censor this…read moretime a small screw in my tire. Both times repairs were made immediately and both times there was NO Charge. The service was friendly and I recommend this location for your tire needs.

I was pleasantly surprised when my tire was fixed at no charge at Discount Tire yesterday. I was…read morepleasantly greeted and I asked if I needed an appointment. I was told no. I told the young man that my tire was leaking based on the alert on my dashboard. He offered me a seat and went about checking the tires. He said they would find the problem and let me know. A little later he advised that my tire had a metal shard in it and they were able to fix it. I asked the cost and he said, "No charge." If they are able to fix the tire, they don't charge; they only ask that you patronize them the next time you need tires. I was escorted to my car which was delivered near the entrance and drove home completely satisfied with this encounter. What a great business model.

I am not sure how the current rating is so low. I recently punctured my tire (i have no idea how, a…read morenail on the road maybe?) and the situation was quite dire. i made an appointment with plaza tire that night (thank the lord i was able to schedule something the next day), and they actually called me early in the morning to say that if i brought my car in early they could see me ahead of schedule the work was done fairly quickly and the cost was super reasonable. Justin is great at customer service. i will definitely come back here for my tire needs

this place is Horrible! I go to get a set of tires and plaza tire messes up 5 different times, I…read morehad to go back up to the store 5 times! They went as far as letting air out of my tires to stop the wobble/shake. Then they sent me to another store where they said my rim wasn't bent and they put it on the back passenger side where I wouldn't feel the wobble as bad! I talked to Keith; which was just like oh well you have to get a new rim at my cost out of my pocket for there mistakes! My rims were fine until they let air out of my tires to try and get over on me. The first 4 times when the management was looking at it they was fine! They even charged me for an alignment to bleed more money out of me! I would recommend anyone to stay away from these guys! I'm so upset I have to go through all this trouble just for a set of tires! I really hopes this saves someone the stress of dealing with these crooks.

They do an amazing job at a fair price. The staff and mechanics are friendly and explain everything…read moreto you so you know what is going on with your vehicle.

I have seen all the bad reviews at different locations. Here's my experience:…read more 5-Star Review I had the pleasure of getting my car serviced today at Plaza Tire, and I am genuinely impressed. The entire team is incredibly friendly and helpful. This is truly the best business in Fairview Heights, Illinois, and it has officially become my go‑to place for all my car needs. While I was there, I overheard another customer complimenting an employee--Cody--on his great work and friendliness, which matched my own experience. Patrick and Michael helped me during my visit, and each of them showed their own unique style of kindness and professionalism. Even the gentleman at the soda machine offered me a drink. It may seem small, but it meant a lot. The staff interacts with customers the entire time, creating a welcoming and genuine atmosphere. Plaza Tire is a real asset to Fairview Heights. Please don't change--at this rate, you'll have the whole city coming to you for their automotive needs. This company is on a path to grow. Until they show me a bad experience. I rate this as a great place. Cody will be going to Belleville Illinois and I think he will be a great asset to the Plaza tires.

My girlfriend had one singular tire replaced..... apparently they don't understand how to do…read morethat.... They had installed the tire incorrectly and damaged the break pads in a way where they were constantly engaged. Apparently they had "test drove" the car before handing us the keys and the car was "way better now". It is blatantly obvious that they did not do this as the car can barely accelerate past 25 miles per hour. We simply wanted someone to fix a tire.... That has turned into thousands of dollars worth of damage with no compensation from this company. If you're thinking about coming here.... Literally anywhere else is going to be a better bet for you. Cannot express how Terrible service was. Edit: They expect us to drive the damaged vehicle back to their shop and refused to tow it. This is a big deal as the damage they had done to the break pads can cause the pads to overheat and start a fire. It could also cause the breaks to completely give out making the vehicle completely unsafe to drive. Absolute fucking morons running this shit show.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

Went there to get a tire repaired from a nail and replaced on my vehicle. I had to use the spare…read moretire to get there . Easy to get an appointment, the person who checked me in was very nice. The tire was patched and replaced. Ok, good My issue is that there seemed to be total disregard for my vehicle. When I got back in to leave, the steering wheel was absolutely filthy, caked with dirt. Yes, auto mechanics hands get dirty, but I've never seen anything like that. The compartment in the back of my vehicle where the tire tools are stored was left completely open, the lid kind of thrown into the back of my car instead of just putting the lid on. Then the cover for the hole where the tool is inserted to lower the spare was missing. I went back in and they did eventually find it after about 10 minutes of looking. I am glad the tire was fixed but just seems like they should be more careful with the vehicle.

The customer service is excellent. I had a nail in my tire & they fixed it quickly &, because I…read morehave the warranty, there was no charge. They go out of their way to be helpful. I feel they take good care of my car.

Make an appointment and prepare to leave the vehicle for a few days- or wait for Plaza to hire more…read moremechanics. I usually get my vehicle fixed here, but Plaza seems to have gotten busier. However, the amount of bays being used seems less... Still, I would use them for a quick change of my tires. I trust them to work on my 2010 van and get it running right again. Even if it takes a few days to make an appointment and a few days to fix it. However, they do fix it. It may end up costing more than expected, but they seem to now buy dealership parts. I am a fan. However, I want to get a Toyota and depend on them less.

N E V E R A G A I N…read more I've given this shop a few chances. Far too many opportunities for the way I've been treated. The latest is I called at 10:00 am on Saturday and asked if they could work in a simple rotation just sometime that day. Anytime that day. Told they could before 4:30 so I said I'd drop off before noon. I was then told has to be dropped off in next 30 minutes which I did. Arrived and told it might "carry over" until Monday. Umm no, it won't. Went to Tire Choice down the street and started on it in 10 mins. What changed in that 30 minutes when Plaza knew I was dropping off? More profitable tire sale? Laziness? Whatever, not the way to develop business relationships. NEVER AGAIN. Tire Choice is so nice Open to discussing what? There isn't anything to discuss. Done with you