This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

Great auto shop! Got new tires put on and emissions. The team was professional, honest and…read morefriendly. The waiting area was nice and I was able to get on Wi-fi easily and worked while I waited. Would continue to come here for auto needs!

Easily the most reliable and trustworthy automotive repair shop in the area. They're honest, fairly…read morepriced, and consistently deliver high-quality work you can count on.

The most honest and reasonably priced auto care in at charles county. Michael and david the owners…read moreare incredible humans.

We were driving from GA to KS . Through all the snow and what not . Our tire has popped . We…read moreluckily made it off the exit and pulled into Walmart . Had an hour before they open then they didn't have our size , called everywhere and no luck . James from Zisser had one but we had to wait for his vendor to drop it off . I mean we kinda didn't have a choice . Thought Walmart could patch our tires and make it out that way but it was unpatchable . James had it delivered to us for Walmart to put it on . Most shops would just be like sorry can't do that . If you wanna pick it up and bring it over there , cool . But he had someone drop it off so Walmart can put it on for us . Our trip went from a 12.5 hour drive to 24.5 hour . Spent 3 hours behind a car wreck and 6 hours getting our car done . The rest way because of heavy snow . But anyways , we appreciate James for saving our holiday . It was so stressful and he really went out of his way to help us . I'm so thankful there's still real good people and that was more than customer service because it's not his responsibility to go above and beyond like he did .

Brought motorcycle in for inspection. They said it passed but couldn't produce the paperwork…read morebecause they didn't have a 2023 sticker. Charged me for an odometer statement instead I didn't need and held the bike until paid. A very simple process made difficult with no result.

When ever I go to Fred's I ALWAYS get great service . And I…read moream a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!!

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a…read morenearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there.

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

I scheduled an appointment to have a lug nut replaced. They did an inspection on my car and noted…read moreI needed 2 air filters in addition to the oil change. They took care of everything and the car was ready that afternoon.

My family has relied on JC Car Care for many years. We use them for everything from state…read moreinspections to checking out weird noises to the time one of us got carjacked but eventually got the vehicle back (true story). They're not perfect. When my adult daughter takes her car in, they still call her dad with updates instead of her, but we can get that fixed. We appreciate the ability to drop a car off and leave the keys in the safe drop box. They're also realistic about when they will be able to work on a car, and what kinds of work they do. I still prefer my husband to handle all things car-related (Empowered AND old school?) But I know that when I need to, I can talk to the JC folks and they'll treat me fairly. I don't need to worry about being discriminated against because I'm a woman or ignorant about cars (even though I am both.) I read the review by Suzy G a few months ago. I'm was shocked that JC totally screwed up and caused such distress and expense for her. Yet, I respect that they owned up to their mistake publicly. That speaks volumes. How many companies are willing to take ownership of their problems, not just praise?

Very honest,and knowledgeable. Only downside is very slow. This is a constant problem. I have gone…read morewithout my truck,car for a week just for a state inspection. I am now on day 2 waiting on the truck inspection. This is with calling 3 weeks early to make an appointment.

I've been using Kar Tech for the last couple of years now. Randy and his team have continually…read morebeen fair and honest with me. Prices are reasonable compared to other shops. Turnaround is always pretty quick. Not going anywhere else anymore; I know I'll get my vehicles fixed right at a fair price.

I can't say enough good things about Master's Touch in St. Peters, Missouri…read more On the Friday before the holiday, they agreed to take a look at my car as a walk-in when it started acting up. Everyone was incredibly kind, welcoming, and helpful from the moment I arrived. Zane came outside immediately, checked my oil, and then offered to run diagnostic codes on the car. He took the time to explain the report, reassured me that the car was safe to drive, and--with absolutely no pressure--simply asked whether I'd like to schedule an appointment to have it checked further or wait to see if the issue happened again. When I offered to pay, he told me there was no charge. I even tried to give him a tip to buy lunch, and he politely declined, saying the only thing he wanted was for me to tell others about the business. Service like this is incredibly rare these days. I wish I lived closer, but I'm honestly considering making the 40-minute drive to have them become my regular mechanic because trustworthy, honest shops like this are hard to find. I can't recommend Master's Touch highly enough. If you're looking for a mechanic you can truly trust, this is the place to go!

We had our Toyota towed to this ridiculously bad shop after the brakes failed. A $1600+ repair…read morelater, the brakes failed again after fewer than 15 miles. We unwisely let them try again under their one-year repair warranty. Total brakes failure again within 20 miles. They offered- laughably- to try a third time. No refund, of course. Another shop fixed our brakes with none of the problems Master's Touch told us caused the repeated failures. Meanwhile, they demanded $300 to replace our battery, asked $200 for a "hard to find" license plate mount for my kid's car ($20 on amazon), and took weeks to turn over the money they got when they sold her wrecked car for us. Do not trust these clowns or their warranty.