Excellent service. We have used Olympia for years. Derrick is always so extremely helpful…read more Recently had the brakes replaced & job was done quickly with no issues.

They did a wonderful job on the Chevy. In fact, the service requested was done in a precise…read moremanner. The value was just the right price for what was done on the car.

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

Great auto shop! Got new tires put on and emissions. The team was professional, honest and…read morefriendly. The waiting area was nice and I was able to get on Wi-fi easily and worked while I waited. Would continue to come here for auto needs!

I dropped my truck off at Roberts Automotive without an appointment. They originally said it would…read morebe a week before they could get to it. They had the check engine light off the next day and truck fixed. Thanks for the great service. Dave took care of me! Thanks! Saved me $ on a rental!

I have been a customer there over 10 years. I haven't spoken to Dave much but today my daughter did…read moreand he was a complete ass to her on the phone. He had her in tears by the time he was done ripping into her how busy he was. I will never do business there again. Nor should anyone else! You have to understand my daughter always talks to people politely and for him to have her in tears is unacceptable!! Please do not support this business!

When ever I go to Fred's I ALWAYS get great service . And I…read moream a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!!

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a…read morenearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there.

Small unassuming repair shop located in St Charles that does quality work at fair and reasonable…read moreprices.

We called to see if they could install a simple part on the front bumper area and their response…read morewas "it's not worth their time". Not a great answer for a business.

I took my wife's Jeep in to diagnose a check engine light. I did not have an appointment but just…read moreleft the car there for them to work it in and they called back with a diagnosis before noon. I asked them to check a couple other items on the vehicle And was surprised and extremely satisfied with the cost of repairs. Would highly recommend

Their services excellent and fast and reliable. I would love…read moreto use their service more often and also I would like to recommend it to my friends and family.

Excellent customer service. Excellent job finding problem and resolving. Only draw back was that I…read moredid not appreciate up charge to use my credit card on a very large bill. Should have been told in advance.

Frecks & Sons provides honest and quality service. Scheduling an appointment was seamless and staff…read moreare friendly. I have gone here numerous times for all types of repairs. Choose Frecks & Sons!