Car Sheild just doesn't appear to be a reputable company to deal with! With all the Negative Reviews! I dealt with in 2019. And when i had a break down with my Air Condition.sensor needing to be replaced..i took my 2012 Dodge Charger to the dealer for repair. Car Sheild immediately denied the claim! Until i called at least 5 supervisors at car Sheild with the threat of me going to the attorney general. Finally they approved the claim. Car Sheild have all these famous people like Ice T and Earnie Hudson and a bunch of other famous liars! Doing commercials About their great fake experience with Car Sheild.. which they are being paid to lie to poor regular working people about how great car Sheild is! Ice T and all the of the Famous wealthy celebrities... if their cars break down they have plenty of money to get their vehicles repaired without a scam company like Car Sheild! Sure if they choose not to repair their Vehicles.. they could afford to just go buy a New Vehicle! read more

I rarely leave reviews, but my experience with CarShield has been beyond frustrating -- it has been a complete failure of service from start to finish. When my vehicle needed repairs, I followed their process exactly. The first repair shop informed me that CarShield would not approve or pay for the services. Instead of resolving the issue, I was told to go to another "approved" shop. That second shop didn't even run a proper diagnostic -- they simply handed me a vague list of problems with no real answers or accountability. At that point, I took matters into my own hands. I went to a trusted repair shop, paid out of pocket, and my vehicle was fully repaired within 24 hours. No runaround. No delays. No excuses. Meanwhile, dealing with CarShield cost me: $800 in rental car expenses Over 12 hours on the phone Endless frustration with zero resolution And it didn't stop there -- the cancellation process has been just as bad. What should be simple has turned into another drawn-out, disorganized experience. The entire purpose of having a service like this is peace of mind when something goes wrong. CarShield delivered the exact opposite. Delays, denials, poor communication, and a complete lack of follow-through. If you're considering CarShield, understand this: when you actually need them, you may find yourself paying out of pocket anyway -- while still dealing with their process on top of it. I would not recommend this company to anyone. read more

My mom received a letter from CarShield stating that there "will be a Price Increase to our Vehicle Service Contracts effective 4/29/2026". It then directs her to "call us at (their phone number), so we can hold your VSC at the lowest program rates". My mom does not have (and never has had) a vehicle service contract with CarShield and sending out this notice with language/word choice that implies she does , for example "we can hold [YOUR] VSC at the lowest program rates", is deceptive. It can trick and scare people into unnecessarily contacting CarShield out of fear of having to pay a "price increase" and then getting manipulated or pressured into purchasing a vehicle service contract when they are likely already covered under their own car insurance policy. My mom is senior citizen who is more likely to fall for deceptive mailers like this. Mailers like this are unethical and I don't understand how these companies are allowed to run their businesses like this. read more

CarShield - Auto Repair Near Me

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I strongly advise against using CarShield. I was directed to one of their "preferred" repair shops, and my vehicle ended up sitting for nearly three years without being properly repaired. The original mechanic is now unreachable, another shop hasn't been paid, and CarShield says they are not responsible for whether the work was actually completed. Meanwhile, I've been making car payments the entire time just to protect my credit, while also paying out of pocket for rentals and rides. I'm now even dealing with the possibility of losing my vehicle altogether. This has been a stressful and expensive experience. I trusted their process and regret it. Please do your research before choosing this company. read more

The Deceptive Nature of Car Insurance Companies Over the past two years, I diligently paid for car insurance, believing I was securing reliable coverage for any potential repairs. However, when I needed to use this service, the experience was far from what I anticipated. Upon seeking assistance for my car repairs, I was met with unexpected resistance from my insurance provider. Rather than receiving the support promised in their commercials, I was suggested to cancel my policy. This contradiction left me feeling misled. The advertisement portrayed an image of assurance and dependability, creating an expectation that my needs would be met. However, the reality of my situation starkly contrasted with their promotional messages. It raises questions about the integrity of such companies and how they can continue to operate under these circumstances. I believe that consumers deserve transparency and accountability. There should be government agencies that regularly audit insurance companies to ensure they uphold their commitments. This oversight would help safeguard the public from deceptive practices and ensure that insurance firms are held accountable for their promises. My experience illustrates a potential need for reform within the car insurance industry. It is crucial for consumers to have faith in the products they are investing in, and for companies to uphold ethical standards. Deceptive advertising should not be tolerated, and more oversight is required to protect the consumer. read more

Zero stars if possible. DO NOT USE THIS COMPANY! They will ask you all kinds of questions and tell us everything you want to hear until you try to file a claim. Then they will say they told you everything in the very beginning of what is covered and it is all LIES! Use any other company then this. THEY WILL NOT COVER ANYTHING!! read more

This insurance is a complete scam. My car had a brake system issue, and we took it in for repairs. The total cost was around $4,200, but they barely covered anything. Out of that amount, they only paid about $600-$700. Recently, my car developed a suspension problem. This time, I went to a repair shop that was recommended by the insurance company itself, and they still refused to cover the repair. Not only that, they even charged me for the inspection. I honestly don't understand what I've been paying for every month. From start to finish, they have covered almost nothing. This insurance is misleading and not worth it at all. read more

Lawsuit after lawsuit due to misrepresentation of their services. Wil m do whatever possible to deny claim, and provide less than real value for parts. read more

CarShield is a very-very deceptive so-called business. They luv you til death as long as you are paying the premiums, but when it comes time to pay out they do not want to have anything to do with you. Nor do they answer paying customer's questions but every once in a blue moon when they think you will take further actions? All I want is for them to pay claims as they advertise and Ice-Tee backs them up. Only if he knew how they avoid to the max on not paying. I would not recommend them to anybody, especially Military individuals who we all stick together. Retired USAF Veteran, Anthony Mickens read more

CarShield - Served our great country active duty for 20 years and 12 days. - Auto Repair Near Me

I'll be brief. The bad news? I signed up for Car Shield. The good news? I cancelled the service a few months later not wasting too much money in monthly premiums. Reasons for termination 1. Misleading advertising. Car Shield advertises you, the customer, can take your vehicle to any licensed repair shop for service when needed. This is the information I heard on the TV ads which run all day long. Car Shield uses it's own repair network through an affiliate or partner company, American Auto Shield. Per the various brand name automobile dealerships I queried, Car Shield does not honor or authorize work by dealers. Specifically, our local Ford dealer reports Car Shield, via American Auto Shield, does NOT pay dealership claims. After trying to get Car Shield to pay claims, the dealer stopped dealing with Car Shield altogeher. 2. Sale of your personal information. The minute you sign up with Car Shield, they'll sell all of your personal information to data brokers. Within one day of signing up for services, my cell phone and Email accounts "blew up" with a barrage of sales calls. I had to hire Incogni, an online data broker cleansing services, to make automated requests to more hundreds of data brokers. The service is ongoing and Incogni still is fighting with 75 recalcitrant data brokers to remove my data. 3. Marketing Calls. Once Car Shield has your telephone number, the marketing calls NEVER end. I have blocked dozens of numbers from Car Shield call centers. They call to sell other services, affiliate services, to renew services --- it never ends. The Federal Trade Commission fined Car Shield and its affiliate, American Auto Shield, $10 million. See the story here: https://www.nbcnews.com/business/consumer/carshield-must-pay-10-million-federal-settlement-deceptive-ads-rcna164540 read more

Biggest mistake I ever made was getting CarShield. At $200 a month for 2 years and never needing to use it, it ended up costing me over $500 and my job to get my car repaired. All it needed was an alternator. I took it to their recommended repair shop and for some reason they had to send their own inspector after the repair shop sent in the quote. It took over a week to get my car back. I ended up canceling them after this happened. Would not recommend them to anyone read more

Liar paying for car protection and when need to use it to get fix not able use not cover. Bad service Bad customer service and Support.

I went through the process and told the salesman that I was still looking around. He said he would lock me into a first time caller rate. Said I can cancel anytime if you choose to after looking around. What I didn't like was as we were finishing up he said all these other exclusions for the next 90 days etc. I called Endurance and I was treated respectfully, there was no pressure and I liked the better benefits I was hearing. All my questions were answered straight forward no BS. So, the next day I called CarShield to cancel. What an ordeal that was, I had to fight with a lady to get it canceled. It took 20 mins, she kept pointing out why I need to stay with them, said Endurance has terrible coverage and that I will regreat it blah, blah, blah etc.... I counld not believe the attitude and resistance from their high pressured tactics. Like a high pressure car salesman. Stay away, because if they are this way now, I can only imagine how a claim would be handled. Beware they are rip offs !!!!!! . read more

I own a repair shop...53 years ...all the certifications...lots of top tier training...active on state boards....Car shield is absolutely the biggest scam...time wasting...fraudulent and deceptive business I have ever seen....truly amazing they are allowed to be in business...no shops will deal with them and they truly rob those who buy their car warranties....do not touch this company for any reason read more

I bought insurance from Car Shield for both our vehicles and paid premiums for approximately 18 months. I took my Lexus into the Lexus dealership I bought the car from for routine maintenance. During an inspection they found my timing cover was leaking and took videos that CLEARLY showed the leak. My advisor called Car Shield and they sent out an estimator who said he didn't see an active drip so they denied the claim. The oil pan clearly showed oil on it, so my advisor asked Car Shield to send another estimator which they declined to do. The service manager from Lexus got involved also, and he was treated poorly by the Car Shield people. I had been without my car for a month while Lexus and Car Shield tried to resolve the claim. I now understand from all Car Shield's negative reviews that is how their company operates. I had to pay a huge amount to get my car fixed. With all the celebrity advertisements Car Shield has, people think this is a reliable company. It is the worst insurance I have ever bought so please save your money and time by not buying coverage from such a disreputable company. Oh, in the end I got a call from them in which they told me they had neither approved or denied my claim. I told them I had been without my car for a month so how much time did they need to finally give me an answer. Wish I could talk to Ice T and all the other celebrities! What rubbish. read more

I paid into car shield for 5 yrs I had one claim, a camera went out on my car . They refused to pay . Every place I took my car to said they didn't want to do business with me because car shield never pays . I tried to cancel for 4 months . Changed bank car number and they kept getting it and taking my money . I ended up getting it all back but car shield is a bad company !!! My son had car shield . A engine went out and no. They did not pay for all . He still paid thousands . Stay away from car shield . read more

Your company is spamming my inbox like 10 times a day. I never consented to being on your mailing list and there is no way for me to easily remove myself from it. When I click on the unsubscribe button, it just takes me to more advertisements, with no option to unsubscribe. Completely obnoxious. You think this is going to make me want to give you my business?? Quite the opposite. Get a grip. read more

If you want your information sold and you like getting 2-3 solicitation calls per day, then carshield is for you.

This is a VERY BAD company. DO NOT invest your money with this company. If they have a dispute with the repair facility you choose then YOU HAVE TO PAY THE DIFFERENCE. This is in their contract. They have a financial incentive to dispute the hours the repair facility says it needs to complete the repair. My $100 deductible became an $1,100 deductible. This would have been $2,100 deductible, but the repair facility split the difference with me. My car was in the shop from Halloween to December 11th - 42 days. They only pay 7 days of rental. Again their advantage. All of the delays were their problem, or they needed a second independent inspector who did not even leave the parking lot of the repair facility as it was obvious what the problem was with my car. Unbelievable arguments every time you call them. They say "It's in our contract - YOUR responsible!" This came so easily to their mouth as if they say all the time, every day. Imagine not having your car for 42 days of which only 7 are covered, due to their problems, constantly running into arguments, and then having to pay a $1,000 extra to get your car fixed and back in your garage. Do NOT buy one of their extended warranty contracts. Read the complaints online. read more

Had carshield for three years tried to used two times on two different vehicles and was denied on both claims. I have the platinum and diamond coverage. It is not worth the money. If I would have put the monthly payments in a bank accounts I would have enough to pay for my repairs and still have money in the bank. DON'T BELIEVE THE COMMERCIALS. Plus alot of places don't except carshield. They lie and is a waste of money. Michael G. read more

They do not even deserve one star! This a total SCAM! Should have checked out their reviews before buying in. Delay, delay, delay, more than a week waiting for an "inspector". Then they low ball or deny claims! Horrible customer relations as well as lack of follow-up with repair facility. Ended up paying entire repair bill. If you have it, consider canceling it, we did. read more

Stay away...! Fraudsters who take advantage of the situation if they find the opportunity. They were automatically taking payments from my account on the 5th of every month. They took the payment from my account on November 5th. On November 6th, I called them and told them that I had sold my car yesterday, November 5th, and that I could prove it with documents. I told them to cancel my account and refund the last payment they took, but they refused to refund my money. read more

Car Shield is a scam..... We have a contract on our truck. They continue to refuse to repair our vehicle and now are offering to refund our premiums if we will just go away. read more

CarShield is one of the biggest scams in the warranty industry. They promise comprehensive coverage, but when you actually need them, they deny your claim with vague excuses and zero accountability. Their entire business model is designed to take your money while covering as little as possible. I've had two major claims denied, both of which left my car completely undrivable--and CarShield did absolutely nothing to help. First claim: My vehicle had a Blue DEF system failure, which rendered the car completely inoperable. This is an essential system for modern diesel vehicles, and any real warranty should cover it. But not CarShield! They found some ridiculous loophole in their contract and denied my claim. Second claim: My shift button broke, meaning I couldn't get the car out of park. I was stranded for six hours, while multiple tow truck drivers tried to figure out how to move it. Once again, CarShield refused to help, leaving me stuck and footing the bill myself. And when you call customer service? What a joke. Instead of offering any real assistance, they act as if you're just too dumb to understand your coverage. They'll offer to email you the contract again, as if that somehow justifies them screwing you over. It's insulting and just another way they brush off their customers. The truth is, CarShield's coverage is designed to sound good upfront, but the fine print is so full of vague language that they can deny almost any claim they want. The moment you actually need them, they'll happily remind you that your specific issue isn't covered, no matter how essential it is to your car's function. They DO NOT care about their customers. They just want your money. Save yourself the headache and put your money into an actual emergency fund instead. CarShield is a scam, a fraud, and an insult to anyone who trusted them. DO NOT FALL FOR IT. read more

CarShield was an absolute nightmare to deal with. In my experience, they drag you through endless delay tactics, drown you in paperwork, and then deny your claim with an excuse so weak it's almost insulting. I handed over every document they asked for and then sat around for 12 days while their so‑called "inspection" crawled along at a snail's pace. After all that wasted time, they denied the claim because "maintenance wasn't up to date." The best part? They only requested the last 12 months of service records--which clearly showed that the exact components in question had been serviced. They denied it anyway without even bothering to ask for anything older. If that doesn't scream bad faith, I don't know what does. From my experience, their process is a mess of stalling, paperwork overload, and hoops designed to frustrate you into giving up. Every step feels like another deliberate slowdown--more forms, more waiting, more "we'll get back to you," only for them to shut the whole thing down with a lazy excuse at the end. For anyone buying a used car, it's unrealistic to magically have perfect maintenance history from previous owners--but that didn't stop them from using that as their final out. Bottom line: Terrible company, terrible customer service, and in my experience, an exhausting maze of delay tactics and paperwork games. Save yourself the frustration. read more

This woman is a criminal, she quit her run for office because she didn't want to be Investigated that's how they stop the investigations by getting out of office it ends. We have nothing but a bunch of criminals in office right now From the top-level to the bottom. We have always had criminals in office and when there is an investigation started resigning should not stop those investigations we should know what kind of crimes they have committed. If car shield hires these type of people to advertise for them you know d*** well they are just as bad as the people they hire. Michelle Bachmann decision comes as she faces a growing swirl of investigations into her campaign finances, with the The Federal Election Commission and the Office of Congressional Ethics opening investigations into whether her campaign concealed payments to an Iowa state senator who did work for her 2012 presidential bid. Last week, the FBI reportedly joined the inquiry. read more

Stay away.scam company.They posibly were good in 2005.We are in 2025.For the last at least 15 years they have bacome scam company.They take your payment.when it is time to lay out they dont.No shops wont to work with carshield because their offer to fix doesnt match market price of a mechanicshop to fix by 70%.Just stay away.Save yourself from scams. read more

Review: I cancelled my CarShield policy, but they still withdrew money from my account after cancellation. When I called, customer service was unhelpful and did not resolve the issue quickly. A company should not continue taking money once a policy has been cancelled. This felt dishonest and very unprofessional. I do not recommend CarShield based on my experience. Be very cautious before signing up read more

DO NOT BUY THIS WARRANTY SERVICE. they are a local scam, I have been paying for my warranty service for years now, my vehicle broke down, they let me on the street for 3 hours waiting for a tow truck, at the I end up call my local tow company and paid on my own. After taking the car the my regular shop they told them that my vehicle will need a replacement engine, my vehicle is a 2015 Toyota RAV4 with an approximate 122000 miles, they made me take it to their approved vendor, now they behind been there for a month now, Carshield is not doing anything for the repair. I have been in a rental with my own money. I need a lawyer that can help me sue them for all that suffering. My next place will be on Tiktok. I really need help on that. read more

This company is not in the business of helping car owners. Paid for years with no claims, made legitimate claim at a BMW dealership and they have fought every step of the way. Only to offer to pay 1/3rd and then when we tried to accept that, they denied it. You cannot speak to anyone other than a basic customer service rep. Can't speak with the adjuster either, they only speak to the repair facility. This is not a reputable company...now I know! Do yourself a favor, open an account and divert the money that would go to them to it. I would would have a pile of money left after this incident had I done that. Buyer beware! read more

Funniest thing ever after dropping me after I made them pay out a claim, they call me back trying to get my business again six months later!!! Lady calls me so I entertain the conversation she says they have new packages and would like make it up to me... She transferred me to some guy can't remember his name. He started off with the wrong information and I told him he had the wrong information, he wanted to put me in a package lower than the only I had before. I'm just entertaining it because I thought it was funny. I told him he had the wrong information to begin with because my case was different so I hung up on the guy. I was busy at work I told him to call me back but I knew he wouldn't because after he realized he had the wrong information and not the information before the claim he wasn't calling me back. DO Not, I Repeat Do Not do business with carshield they're crooks. they owe me money!!! read more

A scam is a Understatement. Car Shield is very Deceptive, They won't cover a part on my car because they said {It's Outside Influencer} go figure. They're Customer Service is Horrible, reading off a notes, they done explain nothing and don't want to paid for another. whoever have or had Car Shield we should start a CLAS ACTION LAW SUIT against them. read more

Look at the "contract" carefully. The term is one month and then the terms change as they take your money. Cancel and a pro-rata refund is not available. Deceptive and useless for the price. read more

Well I signed up for a warranty on April 5 and found a better company on April 18. I sent a written request to have the policy cancelled on that same day, which I received a confirmation that it was delivered in April 21. Car shield told me they had not received it on May 6 and the customer service rep said aww you missed the refund deadline by 1 day. However as I said it was delivered to them on April 18. My advice is if you decide to cancel make sure you send it certified with a return receipt so you have proof of the person who signed for it and call as soon as it shows they received it to make sure you get your money back. I spend over 300$ for 2 vehicles and am not getting it back. I would also suggest that as soon as you decide you was t to cancel file a dispute with the card company you paid with because even if they disregard their receipt of you cancellation the card company will credit your funds back as long as it has been within 30 Days read more

CarShield - Tracking info showing it was delivered to their box on April 21. - Auto Repair Near Me

I was impacted due to changes in my financials and had to cut back on expenses, carshield is one that I need to cancel. I have called them 3 times asking to cancel my service and they are verbally saying it's cancelled. I never got the email they said they sent and my online account still shows active. I can't delete or stop the auto payment and I'm on a month to month plan. I would not trust them. read more

I had a contract on my used vehicle. Submitted a one and only claim and after a week it was denied as a preexisting issue. Can't everything on a used car be denied as pre existing? Customer service reps are nice and respectful but I guess I would be too if I were taking in a ton of money and not paying anything out. Please just set aside your monthly premium amount yourself and make an emergency fund, read more

While I typically refrain from writing reviews, I feel compelled to express my dissatisfaction with this company. They employ manipulative tactics, presenting overly optimistic information about vehicle coverage and enticing customers with attractive packages. However, customers should be aware of the deductibles and what is not covered. Additionally, the company has a system that does not allow for reimbursement if a customer cancels their policy. I informed them that I am currently exploring alternative options and will refrain from making any payments until I have evaluated their offerings. I attempted to request a refund, but the company denied my request, stating that the transaction was completed automatically and that refunds are not possible. FYI the payment wasnt due unti 4 days before the due date. However they were aware i was possible going to cancel. I strongly advise against engaging with this company, as they have demonstrated fraudulent behavior. read more

I will not be recommending car shield to anyone! My husband has dropped car shield , my son has dropped car shield and I will be dropping car shield as well! When I called to get car shield I was promised many things, such as quick response for claims, rental car the same as my vehicle I had under warranty, and shops would be paid appropriately. Also only a $200 deductible would be paid due to having the highest most covered warranty policy. Neither of these things were true, and I was scammed into this warranty under false claims. Fast response time for claims was a joke, I waited 3 days for an adjuster to contact me with the decision for the warranty repairs. I had my vehicle towed due to a failing brake system and suspension issues, shop advised of repairs and I gave them my car shield warranty information. They called car shield with the repair cost and labor cost, car shield sent over a much lower amount that they would only cover. Bill was $3000 and car shield came back with only covering $1700 of the repairs! That left the remainder of the repairs to be covered by me or for the shop to eat that cost! That is unfair and completely unacceptable that the cost car shield was willing to pay was so low! I ended up having to pay $300 over my deductible to get my car out of repairs. The rental car was not similar or the same as my vehicle. I have an 7 passenger six and I was rented a 5 passenger because that's all car shield would cover. Again I was lied to about rental car coverage! The shop we trust and respect had the worst experience working with car shield and it made their job harder because of lack of reasonable pay for services! read more

If I could give 0 stars I would. Do not go through this company, they're crooked. they will happily take your money and when you need to use them, if the deme the service is not what they think the repair shop should charge they want the customer to pay the remaining costs for repairs. they've already got 4 1/2 years of my mom which adds up to $5200, and they want me to pay and extra $300 because they don't like the quote. go somewhere else. repair shops should not work with them either. read more

I just found out that CarShield will not cover the cost of quality parts. Instead, they go out of their way to use knock-off Chinese parts, which I did not agree to. When I called to cancel my policy, the representative repeatedly asked me why I wanted to cancel, wasting my time instead of simply processing my request. Based on this experience, I no longer want to do business with this company, and I strongly advise others to be cautious before doing business with them as well. read more