I needed new tires on my scooter and didn't really know who offered that service. I called a…read morespecialty scooter shop who told me they could "probably do it but most times they end up taking the scooters to Donelson's for tire balancing". So I cut out the middle person and called Donelson's directly. They let me know they had been crazy busy but would order my tires and once they were in I could drop the scooter off and they would "work it in" to get the tires done. This may seem odd but some other places I called wanted me to drop my scooter off that day and let it sit til they could get to it - could be 4-6 weeks they said. Donelson told me it's prob be a week or so once the tires were in. They ordered the tires, called me and let me know. I dropped the scooter off and they had the replacement done in about 2 days. There was a snafu with the wrong tires being ordered and them needing to put a different set on (my fault as I provided the tire size). Even with that taking place it still only took them 2 days. I had paid in advance for the tires and we had to rework the bill due to the tire swapout, but even that was handled with grace and I paid the difference. They also performed an inspection for me while they had my scooter. Overall nice experience - especially compared to the run around I got from some other places when calling around. Reason I took off 1 star is noone there knows anything outside of their specific dept. So on 1 call they transferred me multiple times - from parts to inquire about the tires, then to service to find out how much service cost, then back to parts because I asked another tire related question, then back to service to talk about the inspection. It'd be nice if they were aware enough of each area to speak to it.

I have a Triumph Bobber Black and anytime I need work done Brian always does a great job! One…read moreoccasion, I purchased the wrong crash bars for my bike although the mfg said they would work...Brian did his best to figure it out even taking pics so that I could email the mfg of the crash bars for proof they don't work with my bike. Because of that I was able to get a refund. Even though he couldn't put them on I appreciated his care and patience in the situation. I will continue to patronize Donelson Cycles for my bike needs! Highly recommend for repairs and products!

Carolyn S. 2023 I purchased a Bintelli Scooter 49cc…read morefrom Rock Road Scooter. I was pleased with the service and the ease of the transaction. It's a nice Company and the people are also genuine. My first visit turned into purchasing a scooter. I was overwhelmed with how fast my purchase went. I plan to purchase a second scooter in the future. I'm enjoying riding my scooter. It didn't take me long before I was off riding in the wind. What a rush!!! Thanks John

All staff have been perfectly helpful and personable! We stopped by a couple times before deciding…read moreon what to get and they walked us through the entire process. Two weeks now, enjoying learning to ride!

You can look them up on the BBB webpage but the only people who list there are angry people with…read morenegative comments...which is why i like Yelp. Norms is a nice local privately owned family auto shop. they take pride in their work and it shows. i have had a vehicle there on two different occasions and have not been disappointed. sometimes there are hiccups in a repair job and, as they are human, they make mistakes every now and again. but, the customer service compensates for any drawback you may experience. they've only been open a little over a year so there is bound to be some growing pains but i recommend them highly. good down to earth people. they don't try to screw you over like the big chain stores. they fix only what is needed to be fixed. that is what i really like! if they find other problems they let you know but they are not about the "plus-sell".

I had norm put a motor in 2011 chey avalanche said it would take 3 to 4 day it took 23 the engine…read moreticked knocked and leaked oil we went to court yesterday he admitted it ticked the judge a non mechanical understanding woman did nt understand that a ticking engine is a problem he made it sound like he offered free oil changes and I didn't show up for them the judge was in a bad mood when she walked in she was short with people and degrading as if they where lawyers that should no just what to say and how to say it I mad a bad choice for my family when I took our money to this shop it was humiliating

It is very difficult finding a company you can trust and leave your vehicle in their care. Phil,…read moreCindy and all the excellent crew at Old Style are amazing. They did an excellent job repairing my car, timely, friendly, and professional. I would recommend them to anyone. N. Kaye Birkett

The proprietor of this quaint little West County Auto Body Repair establishments is extremely…read moreprofessional as well as highly skilled. The owner stands by his work product and demonstrates a high proficiency in getting the job done correctly the first time. We were mighty impressed not only with his kind courtesy, but also with the prompt and proficient manner in which our vehicle was returned to us. Obviously, this particular repair was not their first rodeo. A quick spot-on estimate followed by an "easy peasy", detailed and a most efficient workmanlike effort only took two gentleman a mere day or so before returning our beautiful 2021 high-tec, Fully Loaded Volvo Wagon to us in perfect shape. We were extremely impressed with the quality of a the work, the efficiency of the process they implemented to handle our vehicle repairs and the pride that both the shop owner and his First Mate demonstrated in all manner of their performance.and in all aspects of their customer service. Our most sincere Congratulations to all those who were provided an opportunity to work on our vehicle with such deft skills and with exceptional talent of the highest order. Many thanks for your professionalism, courtesy and kind consideration. Be well. Stay great! MC & NC Kodner

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

sent my motorcycle in to get service here and additional things done and was not to my liking the…read moreoil wasn't changed the radiator fluid wasn't changed, no new break fluid was added. total waste of money here. slapped a new chain on it and said it was ready.

They're mainly service motorcycles now. They did have one late model used bike for sale, but mainly…read morethey keep busy doing service work. They're friendly even if your riding a Japanese bike

They do not honor their warranties. They are very unprofessional. He calls himself an emergency…read moremobile mechanic but tells me I can't get an appointment until a week out after he scheduled an appointment on Tuesday. Failed to show up failed to respond to text. Fail to respond to phone calls I did not hear from him until Friday and that's after I made a post on yelp and his website on Facebook other than that, he would not respond to text or phone calls. I've had to spend over $1500 to get something repaired that should've been covered under warranty because it was slowing and stopping my business, and due to his unprofessionalism and miscommunication, he makes unprofessional upfront, but when it comes to honoring his service, you can't depend on him.

Rich was punctual, professional, and thorough throughout the entire process. We scheduled a…read morespecific date and time, and he arrived exactly as agreed. He conducted a detailed inspection of the vehicle, provided clear recommendations, took comprehensive photos, and ensured I had all the information needed to make informed decisions. His pricing was very reasonable for the level of service provided. I especially appreciate that he took time out of his busy schedule to make sure all of my service needs were addressed. He also suggested additional services that would have been beneficial, but due to travel constraints, I was unable to move forward at that time. Rich is knowledgeable, easy to communicate with, and takes the time to ensure his clients fully understand the process. I highly recommend his services.

Went in for a tune up and a wierd noise, with acceleration. They were very knowledgeable of the…read moreissue and the bike seems vto drive a bit faster. The service was done sooner than expected too.

I used this SpeedEx location to send a VintedGo package, and it was never scanned or delivered. I…read morereturned to the store a week later and the owner stated he sent the package the day before. It has never been scanned, tracked or delivered. My fault for not getting it scanned when I dropped it off and trusted the owner to do it. Never again.