I needed new tires on my scooter and didn't really know who offered that service. I called a…read morespecialty scooter shop who told me they could "probably do it but most times they end up taking the scooters to Donelson's for tire balancing". So I cut out the middle person and called Donelson's directly. They let me know they had been crazy busy but would order my tires and once they were in I could drop the scooter off and they would "work it in" to get the tires done. This may seem odd but some other places I called wanted me to drop my scooter off that day and let it sit til they could get to it - could be 4-6 weeks they said. Donelson told me it's prob be a week or so once the tires were in. They ordered the tires, called me and let me know. I dropped the scooter off and they had the replacement done in about 2 days. There was a snafu with the wrong tires being ordered and them needing to put a different set on (my fault as I provided the tire size). Even with that taking place it still only took them 2 days. I had paid in advance for the tires and we had to rework the bill due to the tire swapout, but even that was handled with grace and I paid the difference. They also performed an inspection for me while they had my scooter. Overall nice experience - especially compared to the run around I got from some other places when calling around. Reason I took off 1 star is noone there knows anything outside of their specific dept. So on 1 call they transferred me multiple times - from parts to inquire about the tires, then to service to find out how much service cost, then back to parts because I asked another tire related question, then back to service to talk about the inspection. It'd be nice if they were aware enough of each area to speak to it.

I have a Triumph Bobber Black and anytime I need work done Brian always does a great job! One…read moreoccasion, I purchased the wrong crash bars for my bike although the mfg said they would work...Brian did his best to figure it out even taking pics so that I could email the mfg of the crash bars for proof they don't work with my bike. Because of that I was able to get a refund. Even though he couldn't put them on I appreciated his care and patience in the situation. I will continue to patronize Donelson Cycles for my bike needs! Highly recommend for repairs and products!

This place rocks…read more Love the staff -- always good and transparent communication about the repairs -- and easy access now from the highway. Been using them for years now but just now getting around to giving them a proper review. Cheers + thank you Flying Tiger!

Had fuel delivery issues with vintage enduro. They reviewed the issue and agreed to check out the…read morebike. Now starts and runs perfectly! Highly recommend for your vintage bike analysis and repair!

Carolyn S. 2023 I purchased a Bintelli Scooter 49cc…read morefrom Rock Road Scooter. I was pleased with the service and the ease of the transaction. It's a nice Company and the people are also genuine. My first visit turned into purchasing a scooter. I was overwhelmed with how fast my purchase went. I plan to purchase a second scooter in the future. I'm enjoying riding my scooter. It didn't take me long before I was off riding in the wind. What a rush!!! Thanks John

All staff have been perfectly helpful and personable! We stopped by a couple times before deciding…read moreon what to get and they walked us through the entire process. Two weeks now, enjoying learning to ride!

Good guys, very helpful and knowledgeable about my 2006 Road Star 1700. Had the perfect battery in…read morestock and they made the transaction and purchase experience pleasent right before closing on Friday night.

Brent is the guy. I was blessed to do business at this place. I have a Suzuki and believe it not…read morethere is not a Suzuki sign anywhere at Donelson (Laughing out loud) so when I inquired about putting brakes on a Suzuki Brent let me know this was a Yamaha shop but never the less he was willing to help or use my business. Because they don't sell the parts he offered if I ring the bike with the parts he would do it. I rode from ATL to St. Louis on a GSXR. These brakes made all the difference of returning home safely.

I called looking for a part for my 02 Suzuki GSXR 750 k2.The guy on the phone was very rude and not…read morehelpful and didn't really listen to see if I needed anything else..Hung the phone up...For this place to be a salvage warehouse for motorcycle..They don't have shit for older bike..Screw them..

I happened upon Archway a few years ago just traveling through St Louis. I think I bought four…read moreframes my first stop! And I've been back many, many times. Gary the owner is helpful, and runs a good place. Scott and Rod are the main helpers and I always look forward to seeing them. The place is full of vintage treasures- it helps to know what you're looking for. The location is a little sketchy- I call and they let me park in the fenced in area. I've never had a problem- I'll be back soon.

OCC or Orange County Chopper fans can see the Black Flag motorcycle through a glass display for…read moreFREE. Nothing to buy. It is on display in the lobby of a corporate headquarters. Yes, it is just advertising. However, I think the motorcycle is pretty cool advertising.