Good guys, very helpful and knowledgeable about my 2006 Road Star 1700. Had the perfect battery in stock and they made the transaction and purchase experience pleasent right before closing on Friday night. read more

Brent is the guy. I was blessed to do business at this place. I have a Suzuki and believe it not there is not a Suzuki sign anywhere at Donelson (Laughing out loud) so when I inquired about putting brakes on a Suzuki Brent let me know this was a Yamaha shop but never the less he was willing to help or use my business. Because they don't sell the parts he offered if I ring the bike with the parts he would do it. I rode from ATL to St. Louis on a GSXR. These brakes made all the difference of returning home safely. read more

Donelson Cycles - GSXR 1000 that Brent at Donnelson worked on. - Motorcycle Dealers Near Me - Saint Louis, Missouri

See all

This place rocks. Had a charging issue with my 05 VStar 1100 classic. After reading the internet forums it sounded like a Stator/rectifier issue and it looked like I was going to have to pay big bucks. Talked to Donelson Shop and they had aftermarket options to help bring the cost down substantially. Trailered the bike to them for diagnostics and/or repairs needed. Turns out it was just a battery. everything else was fine and working as designed This shows the honesty and knowledge base these guys have her. A shady shop could have stuck me for 3 times the amount I had to pay. On top of that the mechanic took 20 minutes of his time and discussed battery AND fuel system care during off season! TOP NOTCH in my books. You have a customer for life! read more

This is my go to shop for repairs and service on my Yamaha V Star. Very helpful service and fair prices. I will be back whenever I need service. read more

Took my side by side ATV for a warranty issue and they complained to me about "why did you break it". They were supposed to do some extra billable work, but when I picked it up work was not done. No doubt mechanic knows what he is doing since he had been there for 40+ years. I will not be back for any reason. read more

Im amazed. I came in to pick up my father's bike. Steve helped me. Took the time to explain what was done, help me load it. Brought me in and introduced me to Nick in parts. Nick stopped what he was doing and helped me. Ordered a part that I'm told I will have tomorrow. These gentlemen couldn't be nicer. They provided a level or service that you can't get from the internet. I Will happily return to them for my cycle needs. read more

Top notch service. Customer service in parts is also very good. Very knowledgable. Accessory's are abundant here. I seem to find just what I am looking for every time I go in. read more

Great turnaround on tire changes. About the only nice thing I have to say. Claimed a twin cylinder k series 80's BMW with a misfire had "parade mode" upon trying to sell it. Became very disrespectful when asked why a 2015 fz09 was the same price as the 2016 and told me because the color was unique on that year and refused to go below msrp. Had a bike that was wrecked dropped off there to be repaired. The bike ended up being totaled so I asked them to remove the plate so I could grab it. When I finally got a chance to stop by they said they hadn't removed it and claimed it was my responsibility to do so. I would have been fine with it but their answer wasn't a sorry it was essentially " it's your fault". I didn't have to pay the insurance assessment because the salvage company did but when called by the service manager he told me I owed them double the original flat rate of $90 because it took him longer than he expected. read more

There is a mechanic there named Dan that has been working on Yamaha motorcycles since the early 70's. No one in St. Louis knows more than him about repairing Yamaha, (well maybe Mr. Donelson himself). He's honest, treats you fair & square. You get excellent work done by a professional mechanic that won't cheat you. Ask anyone who rides a Yamaha where they go for service work. I'll bet they know Dan. read more

I was looking for Ducati a 939 hypermotard and found Donelson cycles. I inquired about a bike they had in inventory from 2017 and they were short with me, and unhelpful. I spoke with a Kim and she was really not interested in selling anything to a new customer. They did not give me any information on the bike, and did not try to sell the product. Anytime I asked a question they made me feel like I was an idiot who should already know everything I was asking so I called a different ducati dealer in STL to see if they could transfer it to them so I could buy from someone that was actually nice to me, Donelson refused, which, I don't blame them for. After I decided to give them one more chance and ask to test ride before I buy I was flatly refused with nothing more than "sorry, this is not a demo and still has not been serviced." I understand not allowing a test ride, but at least say I could sit on it! Anyway, the bike has been sitting for 2 years and has never been run. That is not good on engines especially if there is any condensation that builds up from changing seasons. I am now likely going to a different dealer and paying more money just so I don't have to deal with these people again on a bike that has been sitting for 2 years without ever being run or even looked at by a tech. For potential buyers, be weary of a bike that's sit for so long without ever running. read more