This place rocks…read more Love the staff -- always good and transparent communication about the repairs -- and easy access now from the highway. Been using them for years now but just now getting around to giving them a proper review. Cheers + thank you Flying Tiger!

Had fuel delivery issues with vintage enduro. They reviewed the issue and agreed to check out the…read morebike. Now starts and runs perfectly! Highly recommend for your vintage bike analysis and repair!

Steve and Sue were fantastic to work with when I bought my MV Agusta F3 R. No extra fees. The price…read moreyou see is what you pay. They stayed open after hours to accommodate me coming from Kansas City which I greatly appreciate. Sue made sure that the paperwork was squared away and accurate. And Steve even offered to install the race kit for free when I take the bike in for its first service. Outstanding dealership and service center, and it's a shame I live 4 hours away. An MV Agusta dealership serving this area of the midwest is finally here and I'm ecstatic to be able to own a dream bike.

Thanks to Steve and Mike for excellent customer service. The new Michelin Commander IIIs look great…read moreon my '22 Road Glide CVO. Mike was very thorough with my bike and kept me informed throughout the process. I ended up having them do a brake job as well. Awesome store, shop and very friendly shop dog, Nala. Thanks again for a great experience.

Customer service was topnotch!…read more Stopped in to pickup a chip before flight home and young man in a cowboy hat greeted us right away. Staff were so friendly and cashiers suggested local food places after we asked. Would go visit again after experience today.

what causes any individual or business to begin its downward slide into a culture of corruption?…read moreWas it sudden or gradual? it always starts with a wink or nod. Docs Harley like any group made this decision to put the attainment of money fueled by greed and arrogance ahead of service based on trust. this business plan considers customer satisfaction unnecessary when all you have to do is create the fantasy of figures on a work order and steal, overcharge , and do unauthorized work. they do this with a smile and with eyes wide open. this dealership is the Bernie madoff group of St Louis. They hide behind the corporate name and its lawyers who protect them. But history writes the true version of truth. My Christmas gift to you Docs Harley is that I forgive you. I forgive you for ripping me off, for unauthorized work and overcharging me. I forgive you for humiliating and demeaning me as a military veteran. God help you to be better and remember you can't take money with you.

Jim at Shock Zone Suspension is great to work with. Make sure to call ahead of time if you're…read moreplanning on dropping off a shock suspension to make sure he'll be there. Jim is great at calling people back in a timely manner. The motorcycle shop I work at called and left a voicemail about dropping off an R1200 shock today. Shortly after, Jim called back and let us know it could be dropped off. I drove out to Valley Park from Pacific, and it was a nice drive. Shock Zone Suspension is located behind Jim's house in a large metal barn full of bikes and tools. I got the R1200 shock dropped off and Jim told me I could expect it to be finished by mid-next week. Looking forward to picking it up! Thanks for all your great work, Jim!

Good guys, very helpful and knowledgeable about my 2006 Road Star 1700. Had the perfect battery in…read morestock and they made the transaction and purchase experience pleasent right before closing on Friday night.

Brent is the guy. I was blessed to do business at this place. I have a Suzuki and believe it not…read morethere is not a Suzuki sign anywhere at Donelson (Laughing out loud) so when I inquired about putting brakes on a Suzuki Brent let me know this was a Yamaha shop but never the less he was willing to help or use my business. Because they don't sell the parts he offered if I ring the bike with the parts he would do it. I rode from ATL to St. Louis on a GSXR. These brakes made all the difference of returning home safely.

Did not buy anything, just browsing. Very knowledgeable, spent time with me individually and wasn't…read morerushed. As a new motorcycle rider, I felt they actually cared about my safety and wellbeing. Decent helmet selection and comparable prices.

Matt went above and beyond to make my day, really appreciate him and his excellent customer…read moreservice. Had an outstanding experience.

A bit of a different review we were referred to them because they actually sell snowboards (new and…read moreused). They were very helpful picking out a new board for our son and they had the newest very popular step in bindings IN STOCK. (XL is sold out everywhere online.) Happy to buy both from them and support a local business. Thanks again!!!!

I bought my first bike here twenty seven years ago. It was a Schwinn High Plains, great bike still…read morehave it, but I got it before getting married and life comes at you fast, so biking fell by the wayside. I always loved this shop, became anytime I needed a repair, they took care of it right then. Two years ago I got back into cycling. I still go to The Bike Center. The ownership has changed and I think this shop is out to make a name for itself in being the best.

Several years ago our son took a 4 wheeler here for repair and they stole his hitch. We called…read morerecently to look at a side by side they had in stock. We told them the one we were interested in. We told them we would be there in 3 hours. When we arrived they sent it to their Fenton store (within those three hours). Prior to that we had called the Fenton store about 2 side by sides they had in stock and the guy said he would call us back in 10 minutes. Never called back. Terrible customer service. We went to Troy to purchase instead.

Said they did warranty work. Dropped off got a call they don't do warranty work. Wait what? It…read moreall worked out took it to where I bought it and they squared me away.

I recently moved to the St. Louis area and needed significant work on my high-end tandem. The Hub…read morewas strongly recommended by local family and neighbors. I was a bit nervous as I wasn't sure of the store's attitude on servicing bicycles they didn't sale or of their experience with tandems. Well, they put my mind at rest immediately. The technician asked me what problems I was experiencing, did a quick look over the bike and gave me his initial thoughts on what was needed. He called me the next day and thoroughly explained what had to be done and what might be postponed. The service was completed promptly, accurately and at an amazingly fair price. I've found my ne bicycle shop!

I recently went in the store to kill some time before a lunch meeting nearby the shop. The shop…read morewas clean and seemed to have a good selection of reasonably priced bikes. Two employees at separate times asked me if I needed assistance. I told them I was just browsing. As I walked by the repair area, there was a man working on a bike. I have an e-bike that I need to bring to a shop to replace the front triangle. I asked the mechanic if I could ask him a question. Initially, he seemed to either ignore me or not hear me. I just stood there not knowing why there was this extended awkward pause. He eventually turned his head and stared at me saying nothing. He was visibly irritated. At this point, I felt like I was not welcome and was bothering the man. I asked if they work on e-bikes. He grudgingly answered the question. I walked out of the store and probably will never comeback. The only reason I did not give a one star rating is because of the two gentlemen who asked me if I needed anything. Some bike shop people forget they have a job because of customers like me who ask questions. I gave him the chance to create a bond and he blew it.

I've purchased 4 ATVs and one Jet Ski from Chesterfield Valley Motor Sports and then St. Louis…read morePower Sports. Had them all serviced over the years and as recently as 2 years ago. Tried to schedule a simple carburetor adjustment with their service department today, only to be told they no longer service ATVs, motorcycles or anything over 10 years old. I wonder if they mention that when a customer is making a new purchase. I'll never purchase anything from them again.

Had my motorcycle inspected very nice staff very convenient very small weight. Will go back there…read moreagain if I need any parts or anything whatsoever.