My husband and I stopped in the shop to "just look" and maybe do a little future new bike…read moreplanning... I was very impressed with how clean the place was and how helpful the staff was! One employee, Tom Joseph, was extremely helpful and knowledgeable! Didn't try to pressure us into anything and provided several different options for us! We didn't get that at some of the other shops... guess who will coming back??

Been with Docs for 26 years! Gateway, in the day was great as well. Not StL. HD. The work order…read moreestimate was a joke as far as being nickeled and dimed. Bordering on disrespectful to a longtime customer. Expected fair not free. Different culture for sure. I'm taking my business elsewhere. Too bad for them as I was sincerely thinking about a trade in for a newer bike. Not there. Wow, their loss.

Came from out of town needed some assistance , guy from shop was ready willing to help.. nice shop…read more, nice guy

Amazing communication with me as a customer and very good at what they do. This shop also has great…read moreprices for their hourly labor.

I bought my first ever new Harley here and now I've traded it in 8 years later! This time I went…read morewith a 2026 Road Glide! My sales guy John, the Sales Manager Rich and the finance guy Mark, made it very easy to say yes to the deal I got on the bike and the financing as well. They took great care of me on my trade in and the price of the new bike came out to just a little more than I paid for the Heritage from 8 years ago!! This bike has so much more on it than the Heritage and Sandy took her time with me and made sure I had a pretty good idea of what all options it has and such. It really is a great team at St. Charles Harley Davidson!!

They have a great supply of bikes, but didn't buy one. The service people were friendly, and the…read moreSafety Training Course guys were friendly as well as helpful. I would recommend their safety course to new and old riders alike.

Went in for a tune up and a wierd noise, with acceleration. They were very knowledgeable of the…read moreissue and the bike seems vto drive a bit faster. The service was done sooner than expected too.

I used this SpeedEx location to send a VintedGo package, and it was never scanned or delivered. I…read morereturned to the store a week later and the owner stated he sent the package the day before. It has never been scanned, tracked or delivered. My fault for not getting it scanned when I dropped it off and trusted the owner to do it. Never again.

Took my road glide in for the 5k service. They are hecka cool, hecka fast, and hecka well priced…read more Sweet to have a local shop in the neighborhood so I don't have to go to HD and deal with them. I recommend.

These dudes are super cool had my bike transported across country. And yep dead battery. The dude…read moredrove out to me and swapped my battery and got me running again. It was a Monday and I know he was super busy but still did it anyway. Much respect

I could never properly express how great these guys are. They went above and beyond for my family…read morein helping my mentally disabled brother with his 49cc and we could never repay their generosity. John is an absolutely fantastic man and an amazing human being. He has great staff and actually knows what he is talking about. He will give you any kept you need and they have several kinds of scooters and accessories. PLEASE GIVE THEM YOUR BUSINESS AND YOU TRULY WONT BE DISAPPOINTED

Carolyn S. 2023 I purchased a Bintelli Scooter 49cc…read morefrom Rock Road Scooter. I was pleased with the service and the ease of the transaction. It's a nice Company and the people are also genuine. My first visit turned into purchasing a scooter. I was overwhelmed with how fast my purchase went. I plan to purchase a second scooter in the future. I'm enjoying riding my scooter. It didn't take me long before I was off riding in the wind. What a rush!!! Thanks John

Took my GSXR for a last min, little notice safety inspection. The guys were professional, prompt,…read morevery knowledgeable, and really just all around awesome to do business with. I highly recommend these guys for your motorcycle needs!

I've had taken my Harley there for tires, brake work, new wheel bearings and always had a positive…read moreexperiance, and I also purchase fluids that I need and it's always in stock, these are good guy's to work with

All I can say about this place is that I'm terribly disappointed…read more I've had my bike there twice now. The first time was to do a routine once over after the winter and ended up with a tune up, which I'm not sure they really did, as three weeks later, I started having the same problems. Upon taking it back, the owner told me the guy I'd been dealing with had been let go and acted very cagey about the subject. That was in July. As of now, I still don't have my bike. When I took it in this second time, I wanted them to get the bike running again and then paint the faded red parts, replacing the old tank with a new one that I provided and they would need to put a liner in. Simple stuff. Normally, I'd do the carb work myself, but when it started having problems after being worked on there, I figured maybe leaving it to the so called pros would be best. Weeks went by with me dropping in on a Saturday to check the progress of their work and was given a barrage of excuses. Weeks turned into months with no progress. Finally, after going in and laying down my point of view over a week ago, they started making some progress, but failed to meet the deadline I made them agree to. The paint work is still not complete. They still need to line the tank, despite having the painter already put the base coats on the tank, after he said it would be best to do that beforehand. They were supposed to order a new gas cap when this project started and acted surprised when I reminded them yet again. Everything about this places screams mediocrity. I can't describe the feeling of frustration of trying to stay calm while looking these people in the eye and pointing to my paperwork and saying "Why isn't this, or this done" Why hasn't this been ordered?", only to have them look at me with blank stares and the promise that they'll take care of it for real this time. I expect they will do nothing to win me over. In a way, I deserved it- I was nice, overly understanding and trusting. A good pushover. That said, I won't be going back. Ever. As much as I'd like to support small businesses, next time, I'm going to a dealership.

It's hard to find a good mechanic for your bike. It's even harder to find a place that will work on…read morevintage bikes. Usually a dealership or other shop will shrug their shoulders and say something like "Dude, I wasn't even born yet"... I'm glad to have found Motorrad. My neighbor has an old Honda 750 and as I've got an old 350, I asked him where to to being that I was new to town. He told me about Motorrad and that while he hadn't had his bike serviced there personally, he got a good vibe from them. I checked them out one day by dropping by and found that they work on all kinds of oldies. BMW, Enfield, Triumph, Yamahas, you name it. They're good guys. They listen. They give you options that make sense. I had an easy job for them: tune up, check the points and valves, adjust the chain and such. Got it back and it runs like a champ. Cost half of what I payed out in California. I'm looking forward to a long summer of riding.