I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Terrific staff and service. Honest pricing and excellent work. They go the extra mile for customer…read moresatisfaction.

The communication from this shop was excellent. The person who answered the phone was pleasant and…read morewe received updates along the way. Grateful for your help during a very stressful time!

Just picked up my wife's brand new car after a deer hit. As usual, Matt and his OUTSTANDING staff…read moredid a fantastic job. I've been using Jokerst for over 15 years and have never been disappointed.

Matt at Jokerst Brothers Auto Body made getting my car fixed a very easy process. From submitting…read morethe paperwork to the insurance company, keeping me updated on repairs and arranging a ride for me to my house, he went above and beyond. My car looks and performs flawlessly. I can't recommend them enough.

I can't say enough good things about this company. I've used several restoration companies in the…read morearea for small projects in the past, but none of them can match the service and quality provided by Frisco Hill. They worked closely with me to stay within budget, provided superior guidance and advice, and gave weekly updates with photos on progress. Chris, Sean, Kevin, Charlie, Eric, and everyone I met at Frisco treated me with respect even though I did not have the deep pockets for a complete rebuild. I do have to disagree with Adam B as I have been majorly disappointed with the work and charges from other firms. Frisco was always up front with their estimates and open to discuss options. Frisco Hill is my 'go to' shop

Frisco Hill repaired and repainted the hood on my 1966 Fairlane a few years ago. The work was…read moreoutstanding. I just recently sold the car and hood still looks awesome.

Travis was super helpful and friendly in helping me with the collision damage to my car. He went…read moreabove and beyond to help me understand the situation and possible solutions. If you're looking for the right place to bring your car for body repairs, look no further.

Quick replies and service explanations; had a small project, collision XS is able to accommodate…read moreand provided well thought out expectations from the service - good quality feedback based on my 'vision'

Hail s*cks When your…read moremode of transport takes a beating from those unpleasant ice pellets there is only one place to go for paintless dent removal. Dents Express. The Rivian needed a new hood given all the damaged. However, it is very challenging to get parts to say the least. Grey's team got to work "popping" hundreds of dings and in 4 days the truck looked like new again. No paint, no parts, just sheer talent pushing the dents out. Not sure what the final cost was but given a traditional repairs with parts and paint I know this was a better and faster repair and that is the best value in my opinion.

Good estimate provided quickly. Not the lowest bid…read more Convenient location. Very polite person provided detailed verbal information

If I can give no stars I would! I came to them for a second time to do work on my car because the…read morefirst time was okay. The second time I've informed them that I needed "front end work done." They quoted me $930 plus $130 for a dignostics for all the work needed done. A couple days later I informed them I'm still experiencing noises from the end. They told me I would have to pay another $130 for a diagnositics fee and it was my struts, I stated why wouldn't you add that then to the list of stuff I needed. They were also bery rude. I told myself I would never go to them again! I went to the dealership where I should've went in the first place and my diagnostics stated I my front arm was loose which is one of the services they provided!! Never again! I wouldn't let him change my light bulb. I will be going to small claims on them!

I took my 2011 Buick LaCrosse w/44k miles to Dobbs in Festus for a $40 AC check b/c it wasn't…read moreblowing cold. I was told it needed a new compressor and would cost $1400 for them to do the repair. I found the OEM part online for a good price and contacted Materz to see if they would install...they would. My $1400 repair would cost me $750 (part and labor). I dropped it off with Matt this AM and received a call shortly after telling me my compressor was perfectly fine and my AC had no freon. He was able to get it up and running for $300! I'll be taking my car back for all future maintenance and repairs.

Perfect repairs! My car had $12,000 in damages, but looks "brand spankin" new!…read more Great people to work with....

Very good experience at Concord Auto Body. Very helpful people, excellent repairs and good value. I…read morewould highly recommend their shop.