I had my Stark Varg SM come with some complications plus wanting some work done, Im not gonna lie…read moreand say $200 an hour work didn't make me cry inside, but the $200 an hour was so worth it, they knew how to diagnose, reinstall my front brake, remove and install my new rear brake all within 2 hours. Nothing short of fantastic service as-well. Love them a lot

Disappointing Experience with Gateway BMW Ducati Service Department…read more I recently purchased a used Ducati and wanted to get it fully serviced, inspected, and ready to ride. I contacted Gateway BMW Ducati because I expected a Ducati dealership to be the best place to perform the work. On Thursday, July 23, I called the service department and left a voicemail. Their recording said calls would be returned within 24 hours. Mine never was. After hearing nothing, I drove to the dealership on Saturday, July 26, where I spoke with a service advisor named Peter. I specifically requested a quote for a Missouri state inspection, an oil change, front and rear Pirelli Diablo Corsa IV tires, and timing belt replacement. He said they were busy, asked me to wait, and after about an hour asked for my email address, saying he would send the estimate later that day. When the quote arrived, it included several services I had never requested, which significantly increased the price. I immediately replied and asked for a revised quote containing only the items I had originally requested, explaining that I was comparing prices with another Ducati dealer. That was the last communication I received. No one returned my original voicemail, no one responded to my follow-up email, and I never received the revised quote I requested. It's disappointing that getting a simple estimate required multiple attempts and still wasn't completed. I'm giving Gateway BMW Ducati 2 stars instead of 1 because everyone I interacted with was polite and courteous in person. Unfortunately, courtesy alone doesn't make up for poor communication and the complete lack of follow-up. Based on my experience, communication and customer service fell well below what I would expect from an authorized Ducati dealership, and I ultimately took my business elsewhere.

Never left a review before in my life but I found it necessary. The only people that know anything…read moreabout motorcycles work in the back and the dudes up at the counter think they know more about bikes than people with literal certifications and degrees in this field. I brought a bike here for inspection and was turned away due to no blinkers (not required in the state of MO for vintage motorcycles) the guy just didn't want to be honest and didn't know how to do an inspection on a hardtail motorcycle and made sure to tell me how I was wrong but I went right down the road and got the bike inspected and was out the door in 10 minutes.

Steve and Sue were fantastic to work with when I bought my MV Agusta F3 R. No extra fees. The price…read moreyou see is what you pay. They stayed open after hours to accommodate me coming from Kansas City which I greatly appreciate. Sue made sure that the paperwork was squared away and accurate. And Steve even offered to install the race kit for free when I take the bike in for its first service. Outstanding dealership and service center, and it's a shame I live 4 hours away. An MV Agusta dealership serving this area of the midwest is finally here and I'm ecstatic to be able to own a dream bike.

Would recommend. Fast response. Great operator handled y vehicle with care. Fair price. 5 starsread more

Hooked Up Towing is A-1 What can I say? Paul DeRousse is one…read moreof the best I've ever had the pleasure of knowing. Hard working, intelligent & kind. I wish you were still here today! You are truly missed my dear friend. You have no idea how much you meant to me & my son. Rest In Peace :(

I took my truck to Unnerstall Tire & Auto for what turned out to be a frustrating experience. I was…read moreinitially told the part I needed was only available through the dealer and would be very expensive. After I pushed back and questioned it, I was met with attitude instead of helpful customer service. Then suddenly they were able to source the same part locally for much cheaper, which makes me question whether they even tried in the first place. On top of that, they added a diagnostic fee that was never discussed or authorized beforehand. There was nothing that actually needed diagnosing either, the issue was stated and obvious.  I understand shops need to make money and labor isn't free, but transparency and honesty matter, especially in a small town. The whole interaction was dismissive and unnecessarily difficult. To top it all off, as the conversation was ending, the female co-owner made a chirpy comment implying that they didn't have to honor a military discount anyway before storming off. Regardless of policy, the attitude and lack of professionalism throughout the experience were very disappointing.

They always have friendly service, can get me in within a timely manner and only give trustworthy…read moreadvice. I recommend Unnerstall to everyone and drive 45 minutes one way for their five star service. I love that this is a family owned company.

It's been a few days since I took my truck there for exhaust repair. And I am still very upset at…read morethe guy who drove it from the parking lot into the shop bay. He put it in reverse and backed up with the Emergency brake engaged. The truck wouldn't move because the Emergency brake was engaged. So he just kept giving it more and more gas pedal. I heard the engine revved up to over half throttle and I yelled at him "the Emergency brake is set". The vehicle has a V8 with 360 HP, it will move at an idle. Also it will sound an alarm and post a notice on the instrument panel when you have it in gear with the Emergency brake engage!. I bought the truck new and have owned the truck for 14 years and I have never been near that hard on it. I can Not afford to have the drive train rebuilt. And I definitely do not want to buy another truck. It is unbelievable anybody could be this stupid and it is totally unacceptable. And he acted like it was nothing to be upset about. The thought of him being so disrespectful to me and my truck makes me angry I will admit.

Always on time professional great job Price always decent…read more They do little bit of everything best on mufflers but like i say they can do everything

Just ordered a Ducati Formula 73 from Moto Europa and couldn't be happier. Denis made the whole…read moreprocess smooth, straightforward, and actually enjoyable. No pressure, just great service and clear communication. If you're looking for a Ducati, ask for Denis. Top-notch experience.

I'm not a two wheeler, but I was next door in the Moto Museum…read morehttps://www.yelp.com/biz/the-moto-museum-saint-louis?hrid=A27UaJqyrlx-ue8xWgvmpA and popped over here. Lots of inventory for sale here including Vespa scooters and Ducati motorcycles. Some of it marked "sold" and much of it still available. I had no idea that scooters went for just a couple thousand dollars and some really nice motorcycles for under ten thousand. Interesting! Walls of accessories for sale including helmets, jackets, gloves and all sorts of protective equipment for the safe rider. Logo tshirts such as well. I'm now sorely tempted to add a hitch mount on the back of my RV for a Vespa scooter. [Review 14444 overall, 1770 of 2020, number 78 in Missouri.]

He advertises $75 local tows then tried to charge me $125 for a 1.6 mile tow because it crossed the…read moreline from Bethalto to Cottage Hills. Most reputable towing companies go by milage not city limits to determine what is a local tow. We called Steel Horse instead. They did it for $100 without being shady.

Great prices and service! Was broke down, other companies were going to take 4+ hour and charge way…read moremore than Able Roadside and Towing!

All times towing came though for me and my family last week so i needed to leave a review. My car…read morebroke down in downtown St l so i called around. These guys were the only ones to tell me exactly how much it was going to cost and they were also able to come right away. They got us to the shop and didn't mess around with the cost. Thanks!

I was limited in my choices for towing my car out of a low clearance garage (6 ft 2 inches). All…read moreTimes Towing was great to work with! They were prompt and courteous. After having so many issues with my car in the previous 12 hours it was wonderful having something go right. I would recommend All Times Towing to everyone. They saved the day!