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    DNA Construction

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - DNA Construction

    Countertop installation

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    2 years ago

    So unprofessional and rude. Left without completing the job, left a whole on me ceiling and damaged the paint on my wall.

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    8 years ago

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    Innovations Touch - Kitchen Remodeling

    Innovations Touch

    (49 reviews)

    North Dallas

    Allan and his team delivered on all work scheduled. As all construction projects, things come up…read moreand get addressed as we go. Overall good experience and will be working with him again in the future

    When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

    Stone Age Granite

    Stone Age Granite

    (18 reviews)

    Very professional and did great work. They replaced my countertops and sinks in my bathroom, and…read morereplaced my counter tops and cut done a wall in my kitchen. Denise was very helpful with making the design changes I wanted. Abraham and his crew were great, always on time, everything was perfect. I would use them again and highly recommend them! Prices are very reasonable also!!

    Stone Age was recommended to us and at the beginning we thought that we would go with them. The…read morecommunication was not always smooth during the process, and we became so frustrated that we got other three bids to see if we could find someone other than Stone Age to replace our granite countertops. As it turned out, Stone Age was the cheapest by a lot. That is the only reason that we decided to go with them. Our new granite is beautiful and we are very pleased with the result. On the positive side, our installer Abraham was wonderful and the key to the success of the project. Not only is he a nice person, he approached our kitchen as if it was his own. He was very conscientious and cared about doing a great job. We were very pleased with him. It's too bad that other people in the company do not have the same work ethic as he. At the end of the day, however, I am not able to overlook a lack of professionalism and that is the reason for 2 stars. Communication with Denise was poor throughout which made us feel as if we were not important. A light fixture was broken during installation and no offer was made to replace it. A wall was gashed that we had to repair ourselves. A sink was installed backwards (!) so it had to be taken out and re-installed. The drain was not installed correctly so the sink did not retain water. The water lines were not cleared of debris after the new faucets were installed so that first usage resulted in a white film on our dishes. What really irritates me is the way we were treated after we fulfilled our contractual obligation and paid in full on the day the granite was installed. I asked that the drain stopper be installed correctly and that the sink be resealed to countertop. The plumber who showed up gave every reason under the sun why he could not do the job instead of just doing the job. When I asked for old silicone to be removed before new silicone applied, he refused and left the house in a huff. I had been told by Denise that he would do the drain stopped and apply new silicone. I complained to Denise that he did not do his job and her reaction was to stop communication. She apparently got pissed because I complained about her plumber who refused to do his job. I asked for an re-appointment for the silicone to be applied to the sink. Denise never answered. I then asked her to send a picture of the silicone product so we could buy and finish the job by ourselves. She ignored me and never answered. Thus, technically, thanks to Denise, the job was never finished even though Stone Age was paid. If this is the way you think customers should be treated, this is the company for you. We still have our master bath to re-do but I would not consider using Stone Age again, despite the fact that Abraham does good work.

    DNA Construction - flooring - Updated May 2026

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