Most honest mechanic I've met in years. I live in frederick and the mechanic on 85, told me I need…read morean engine because of it over heating. After about a month of car shopping I was meeting some friends in the thurmont area I saw the building with in door yard sale. Come to find out there also an auto repair shop. They provided a tow service. Mr. Champ had my car for 4 days and his wife was kind enough to loan me her personal vehicle for that time. And I didn't need an engine Mr. Champ did gasketheads. Car hasn't over heating since. Thank you Complete auto DIAGNOSTICS and Mr. Champ.

I went in to get my window realigned from an issue that's been spanning 2-3 yr and they were able…read moreto fit me in and get it fixed within 30 minutes the day of when it is also supposed to snow a decent bit! It also did not cost me as much i expected and the speediness I really appreciated! Thank you so much!

I have been a customer for many years and can attest to the honesty, integrity and great…read moreworkmanship of Gateway Auto. Also, you won't find more reasonable prices. They're the BEST!

Tracy from Tracy's auto repair is nothing but disrespectful and cusses at parts store employees…read more doesn't know respect from disrespect.

Have had great experiences with this company with many vehicles. Staff very friendly and they are…read morevery honest. Great to do business with them!!!!!!!

We took our Toyota to Beall's Auto Repair for a brake job, but it was a terrible experience. His…read morebill was substantially higher than he said it would be, yet he said he did not run into any unexpected problems or need for additional parts or service. He simply said it would cost us more and we had to pay it. Beall gave us a receipt only after we insisted, yet it didn't have anything on it regarding a warranty. Later, we noticed Beall had significantly overfilled the car's brake fluid reservoir -- and also left it uncapped, which caused the brake fluid to spill over. Beall's attitude was simply awful and unprofessional. Avoid.

A word of warning: We took our Toyota to Scotty Beall, of Beall's Auto Repair, near Thurmont,…read moreMaryland, after he told us his labor rate was only $45/hr. and promised to save us $$$ on brake work. When we returned that evening, he presented a $600 bill (for only our front brakes), which was substantially higher than quotes from elsewhere in Frederick. I was flabbergasted at his bill. Beall responded that that was his price, period. He had us over a barrel, so I paid, knowing he could keep our car for weeks, while we fruitlessly waged a losing court battle. Worse, Beall failed to specify which parts he used, and reluctantly produced a receipt only after I insisted. Even then, his receipt didn't have anything written on it regarding a warranty. When I asked him to identify which parts he used, he simply wrote "best quality" on the receipt--and charged us an exorbitant markup on each part--way more than is customary. When I again asked about his warranty, he hesitated and said he would give a six-month warranty. A verbal promise, which is meaningless. When we got home, I noticed Beall had (a) significantly overfilled the brake fluid reservoir and then left it uncapped, which can lead to rapid brake failure from loss of fluid. Because it was left uncapped, excess brake fluid had spilled all over the place, yet even then, the fluid level still read crazy high. Clearly, he had overfilled the system and didn't want to bleed out the excess properly, so he left the top uncapped and let it spill out that way. We gave Beall our business because he said he could save us money and give us a top-quality brake job. He cost us almost $250 extra. Seven months later, the front brakes are already out of adjustment, but I'll be darned if we take it back for more of Beall's "expert" help and customer service.

This place is a joke. First, they are a one price dealership lol.. Gota love clown companies who…read morewon't negotiate on prices. But okay so I say the price is alright, not the best but maybe let's consider it. I am coming out of state can you take a deposit and hold the vehicle. No, but you can book a flight and come within 24 hours and I can take the key. What!!??? Yeah okay Criswell!!! I have nothing else going on in my life and will just run and pay the most expensive flight to get there.. "Well if you give me the flight confirmation no one else can show the vehicle..And if you arrive in a few days it won't get sold.." Ahhh isn't that the same as holding a vehicle!!??? But me putting money down solidifies that. Versus me booking a flight and then calling to give my confirmation and someone else is already looking at it and in finance at that exact moment to purchase it!!! Wouldn't it be better to just take a deposit!!???? Now this doesn't reflect my rep. She was super kool we had a great conversation over the phone. But this is Chrysler Fiat for you.And specifically Criswell!!! And so you know I was looking at a 22 4Runner. You couldn't pay me to buy anything from Chrysler. My wife has her karma ten fold right now cause of the piece of crap 2018 Wrangler thats going to cost about $7k plus in repairs cause she didn't listen to me about getting one and keeping it when the lease ended. The point is though.. The GM of this store doesn't take a deposit to hold a vehicle and they won't negotiate price. And want you to jump to do business with them cause they have the so called lowest rates in the 500 mile radius around them. The funny part is.. That is advertised price not out the door!! Any smart shoper knows this. Stay away from sales people who only sell you whats on the menu and don't provide a solution to your problem. The best sales people are problem solvers. Not problem creators!!! But if you want to go see the circus its alive and well in this town.

Shoutout to Criswell Chevrolet of Thurmont! They also operate Performance Car Wash across the…read morestreet. At that car wash, the bristles caught my brand new Volvo XC90 back wiper. When I spoke with Service Manager John about it, without hesitation he made it right, ordered a new wiper at his cost (even though a sign is clearly displayed that they are not responsible), and installed it. What a Stand Up, Honest guy! Now I'm trying to talk my hubby into buying a truck there because I fell in love with this place!!!

Fast, trustworthy and far better prices for repairs then the dealerships. Last repair estimated at…read moreideal Hyundai for front brakes and rotors and an air intake boot was $585. Lawyers did the job (and did it right!) for $382! Great, family service and they tell you straight up what's going on with your vehicle. My favorite repair place since moving to Thurmont

Very disappointed at the way my mothers concern was addressed. Based on this experience, I would…read morehesitate recommending this business.

Recently, my husband was driving to New York and something happened to the car in Thurmont,…read moreMaryland. Someone recommended he take it to Gateway Automotive in Thurmont, and I'm so glad he did! They were able to diagnose the problem, give him an estimate which was more than reasonable, I thought (Especially compared to costs in the DMV), and they got the work done right away. He was back on the road and made it to his destination in no time. They were really pleasant to talk with and you didn't feel like you were getting overcharged. My husband said he was going to recommend them to everybody, and having looked up their website and finding out about their business (and knowing somebody in the Frederick, MD or Thurmont, MD area might need a mechanic sometime, for routine maintenance or car repairs on Domestic and foreign vehicles), I wanted to recommend Gateway Automotive in Thurmont, MD. I love places that make you feel like "the customer comes first"! That is so hard to find these days, and some thing I didn't know... They work has a nationwide repair warranty, which is great since we don't live in Maryland. (No, I am not expecting anything to happen to the repair at all - It is just another "perk" for us as customers!)

always incredible and quick service. I've been using Jared for all my car needs for 6 years! He…read moredoes my parent's vehicles as well. He's done oil changes,brakes,rotors,control arms, an alternator for me everything you can imagine. He's even replaced a transmission. Well worth your money every single time!

I can't say enough about how wonderful this shop is! Jason was extremely helpful and honest. Our…read morecar wasn't fixable and he was very understanding while we worked on making arrangements to move it from their shop. I've always been leery of auto repair shops but I will most definitely be using Dynamic in the future.

From the owner: Dynamic Automotive is an industry leader in automotive repair. Dynamic Automotive has been serving…read moreFrederick, New Market, Libertytown, Emmitsburg, Mount Airy, and Sykesville residents since 1995 and has established a coveted reputation as an honest, responsive and competitive automotive repair company.

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

I used New Bill's Autobody to perform a Maryland Safety Inspection on my vehicle. Sadly, I was not…read moreimpressed with their service, and this is not due to the fact that my car failed the first round of inspection. It is because I was told and then confirmed that I had EITHER 1,000 miles OR 30 days to fix my car and have it reinspected. However, upon my return to DJ's I was told the complete opposite by the same person. Instead of being within the 1,000 mile OR 30 day limit, one actually needed to be between within 1,000 miles AND within 30 days. As a result, I am now expected to take off more time from work to wait the obligatory two hours to have my car reinspected after I was assured that I did not have to follow both rules in order to be within the grace period after a failed inspection. But what really broke the straw was that the certified mechanic started working on another vehicle and I had to wait until he finished even though I had an appointment for that time. I cannot speak to their handiwork when it comes to repairs, but I can say, based off of my own experience, that New Bill's cannot effectively speak to their clients, and have poor customer service. And in the end they have caused a lot of wasted time and money in the long run.