A word of warning: We took our Toyota to Scotty Beall, of Beall's Auto Repair, near Thurmont, Maryland, after he told us his labor rate was only $45/hr. and promised to save us $$$ on brake work. When we returned that evening, he presented a $600 bill (for only our front brakes), which was substantially higher than quotes from elsewhere in Frederick. I was flabbergasted at his bill. Beall responded that that was his price, period. He had us over a barrel, so I paid, knowing he could keep our car for weeks, while we fruitlessly waged a losing court battle.
Worse, Beall failed to specify which parts he used, and reluctantly produced a receipt only after I insisted. Even then, his receipt didn't have anything written on it regarding a warranty. When I asked him to identify which parts he used, he simply wrote "best quality" on the receipt--and charged us an exorbitant markup on each part--way more than is customary. When I again asked about his warranty, he hesitated and said he would give a six-month warranty. A verbal promise, which is meaningless.
When we got home, I noticed Beall had (a) significantly overfilled the brake fluid reservoir and then left it uncapped, which can lead to rapid brake failure from loss of fluid. Because it was left uncapped, excess brake fluid had spilled all over the place, yet even then, the fluid level still read crazy high. Clearly, he had overfilled the system and didn't want to bleed out the excess properly, so he left the top uncapped and let it spill out that way.
We gave Beall our business because he said he could save us money and give us a top-quality brake job. He cost us almost $250 extra. Seven months later, the front brakes are already out of adjustment, but I'll be darned if we take it back for more of Beall's "expert" help and customer service. read more