Phil Millison does excellent work at a reasonable price and stands by his work. He rebuilt the…read moretransmission in my 1994 Dodge 2500 Turbo Diesel. Took the truck across country and back. The truck ran like a dream.

Fast, trustworthy and far better prices for repairs then the dealerships. Last repair estimated at…read moreideal Hyundai for front brakes and rotors and an air intake boot was $585. Lawyers did the job (and did it right!) for $382! Great, family service and they tell you straight up what's going on with your vehicle. My favorite repair place since moving to Thurmont

Very disappointed at the way my mothers concern was addressed. Based on this experience, I would…read morehesitate recommending this business.

After having two mechanics work on my transmission, paying out, upwards of $1,400 & not still not…read morehaving the problem fixed or the ability to drive my car for nearly three years... I took it to Waynesboro Transmission. Jaime told me the transmission I'd paid to have replaced earlier was NEVER taken out. Like not Ever, the factory seals were still intact. With in short order Jamie fixed the problem and got my car back on the road. He does excellent work at fair prices and he stands behind his work as well. If you've got a issue with your transmission. This is the place you need to take your vehicle...trust me!

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Friendly and competent service. Owner even came to get me to pick up my car. The shop is clean and…read moreyou will get an email estimate before any work is completed.

Where to start, I reached out asking if they'd be able to do a state inspection and they got me in…read moreright away on a Monday morning. Went and hung out, the entire time JD was explaining what he was doing and why, they found a couple things that wouldn't pass, and fixed them on the spot for me. They were telling me about other services they do, and it's not only a reasonable value but they're the type of shop that wants to get it done and get it done the right way for you. They might be a 25 minute drive from my place, but this is the shop I'm going to be going to for any car needs that I have. Absolutely stellar, 100 out of 5. This is the type of mechanic you want to have.

Thorough, knowledgeable and thoughtful service is hard to come by, especially when it comes to…read morecars. Before I meet Phil, I had been to big retail chains (that broke items under my hood) and smaller mechanics (who couldn't identify or fix my car issues) in the Rockville/Bethesda area. Not only were these mechanics not able to fix my car's problems, but the labor charges were beyond exorbitant... oftentimes more than triple the cost of parts. Then Phil comes along, willing to go out of his way to meet me near my home to give my car a free transmission and engine check - absolutely amazing! How many mechanics, who don't already know you would do that? After test-driving my car, Phil was able to give me his differential diagnosis of my car's issue and refer me to the amazing person who was able to fix it at a reasonable price. I'm so lucky that I found Phil when I did. Consider yourself in honest and extremely capable hands if you go to Phil - he has gained a lifelong customer :)

From the owner: Transmission, Differential and Transfer Case Repair. Transmissions are our passion, from simple…read morerepairs to building an off road vehicle of your dreams... We love what we do! Let us show you.

I went in to get my window realigned from an issue that's been spanning 2-3 yr and they were able…read moreto fit me in and get it fixed within 30 minutes the day of when it is also supposed to snow a decent bit! It also did not cost me as much i expected and the speediness I really appreciated! Thank you so much!

I have been a customer for many years and can attest to the honesty, integrity and great…read moreworkmanship of Gateway Auto. Also, you won't find more reasonable prices. They're the BEST!