Doctor Cohen was very knowledgeable and friendly, and the same goes for his staff. Very helpful at…read moreexplaining benefits and what would be covered. Great experience for my first visit .

Best experience I have ever had. Considering I have lived all over the world and at 35 (having been…read morein glasses since I was 8) I have seen my share of optometrists. Dr. Cohen is clearly very passionate about what he does. He is deeply educated in all matters of the eye and his ability to explain a wide array of questions were done with an eagerness to inform that is rarely seen today. I truly appreciate that he took his time making sure I was could see absolutely perfect. As for the staff, they are equally as impressive and some of the sweetest folks you will get to work with. I am considering corrective eye surgery in the future and look forward to working with Dr. Cohen and his wonderful staff again. It is always nice to go into a new place and feel like you just stepped back into the small home town place you grew up in. Thanks for making me feel at home! :)

Better customer service Better kind…read more Srop attempting to sell males female wear under the guise of u unisex

Everyone is friendly and I have no complaints with the staff. My biggest disappointment has been in…read morethe making and delivery of my eyeglasses. The first pair came in with the lenses NOT MADE CORRECTLY. After going through a second visit and thorough recheck, it has taken too long to get my eyeglasses delivered. I was warned it may take some time...since they had been pushing a sales event..however, MINE PROBLEM WAS THEIR SCREW UP. I think I will go back to WAL-MART for future pairs of eyeglasses.

The staff at Doctor's On Sight were extremely pleasant and helpful. I didn't have an appointment…read morebut they were able to squeeze me in. The paperwork was pretty straight-forward and took very little time. The doctor who performed my examination was very nice and quick. I have pretty poor taste in fashion so the woman that was assisting me helped me find a pair that was within my budget and look good on me. She didn't try to upsell me on any extras for my lenses that didn't seem needed for the work I do like some other places I've been to. I will definitely be going back when I need another pair of glasses or contacts in the future.

When requesting assistance accessing my records, I found the front desk representative to be…read moredifficult to work with and somewhat off-putting. In contrast, when I contacted another location, I was assisted promptly, professionally, and with ease.

the doctors, Melinda are awesome and listen and meet your needs…read more Sabrina and all the associates are very helpful and friendly

For my annual eye exam, the exam with Dr. Sastry was very in-depth. Appreciate his approach during…read morethe office visit. Recommend this terrific doctor as an eye specialist. Thank you. R/ J. Gammon

I saw Dr. Sastry about two weeks ago. I had no problem getting an appointment and my exam was…read morevery thorough. I felt confident when I left that I was in good hands.

I have always had a pleasant experience coming to Doctors On Sight. The front desk staff has…read morealways been super helpful; the optometrists take the time to explain in further detail answers to any questions I may have. I have even taken my 6 year old son for an eye exam and it was smooth sailing. Two minor issues that did catch my attention... I was a little saddened to find out when I went for an exam and new frames that they no longer carry Gucci frames (yea, I'm a tad boujee); however, I did find an awesome pair of grey Prada frames that are amazing! The gentleman and young lady who assist with the fittings were phenomenal! Super helpful and gave their honest opinions when I was trying on frames. Second issue is that it took about an extra week and a half for my frames to arrive for me to pick-up. Now, I don't think this was any fault of Doctors On Sight, but I kept getting quotes that my glasses would be ready on a certain date and they weren't. I was super PRESSED for my new glasses (like a kid at Christmas) and would call back every few days for an update. All in all, my family will be back and the interior upgrade makes this place look even more welcoming and up-to-date!

This is my regular eye care center for routine eye exams to keep my contact Rx up to date. Well…read more this time I really needed help. It was painful to wear my right eye contact. No matter how many times I clean it it was still painful so I had to pull the glasses out. My medical doctor couldn't see me soon so I went to Dr. Cohen at doctors on sight and he diagnosed it as a corneal abrasion. One week of just wearing glasses, antibiotic eye drops and eye ointment and I was good as new. Yes I've read other reviews and their eyeglass prices are pretty high, but it's a professional environment with competent staff. I'm not going anywhere else.

Horrible customer service. Scheduled eye exam and wasn't allowed to order contacts directly after…read more Physician forces you to return for follow up appointment to charge your insurance for another visit. Also ordered glasses and trial pair of contact because they had very little trial pairs in stock. I waited almost two weeks for trial pair of contacts. After finally allowing me to order contacts, customer service was horrible. Agents had me waiting on the phone for 30 minutes and never came back to phone. Then I had gone into the location, just for them to say my contacts were never ordered. This is the worst Visionworks, save yourself sometime go somewhere else.

Waldorf vision wks sucks even during the snow Myesha & her staff had clients waiting way too long…read morebbb & yelp customer reviews also the one near Wegmans Towne Center. 2nd unacceptable the Lab located in Texas. The Vision wks in Waldorf gets a 1 star the lab gets a zero star rating because as a paying customer no one irregardless to weather conditions should never have to wait as long as I did on the phone or by mail visionwks lab sucks. Frances Greenhill Johnson ps I had to file a complaint because of how poor customer Svcs I recvd Order placed in Jan 2026 & March nothing has been recvd is unacceptable. The 1st visit in Brandywine the young lady added many features without sharing the costs only to recv a bill for 700.00 however I did like the frames. But the 90 day return policy was definitely used & returned. I will from now on use My Eye Dr as they just lost a client, they need better customer Svcs and the Mgr said it's the lab I don't care who is responsible I'm out!

The Dr is great. I am a patient of Dr. Choudhary and I am seen on time and the office is never…read morecrowded and I usually get a prompt response when I have a question or concern.

This place used to be good. But once Maryland started in with all this oppressive socialist…read moreinsurance crap the care has fallen by the wayside. I kept asking my mom why she couldn't get her cataracts removed. The doc kept telling her they weren't ripe. The state of Maryland doesn't think so until she wrecked her car? Oh great plan...? It would have been nice if the doc explained this so she could have gone to a dr. In Virginia

Hello - I found it mind bothering that in 2026.......2026, this doctor/location does NOT offer or…read morehas the capability to submit online vision screenings to the MDOT/MVA which is required for renewal of driver's license online. Additionally, I was told that the doctor could complete the required form for a $20 fee, WOW! However, I would still need to get the completed form to the MDOT/MVA. That sounded completely crazy to me, so I simply went directly to the MDOT/MVA and had them do the screening on site FREE of charge. Makes one wonder - Are the systems at this location outdated with no intention of upgrading in order to collect $20 from patients for a document you still have to take to the MDOT/MVA for processing? Such a BIG DISAPPOINTMENT and VERY INCONVENIENT!! Maybe time to make a switch.

Manager Mandy always hires & trains great people oriented employees. Customer satisfaction is top…read morepriority at this For Eyes location!

I have always had a pleasant, personable experience with Dr. Chika and her office staff is cool but…read moreI won't be returning. Granted, adults should remember to their appointment times but when you schedule months in advance, a reminder within 24-48 hours of the appointment is extremely helpful. Considering the snow the area received & the fact that my neighborhood streets had yet to be plowed and were covered in ice, I missed my appointment on Jan. 9th but hadn't received a courtesy call to remind of the appointment since 11/25, the year before. I was to be charged a $45 no show fee. They won't get it and I can visit America's Best and walk out with a free pair of glasses!

Somebody is lying in the reviews because this office was a complete waste of my time. I have a…read more10:00 appointment, they're closed. I'm outside, there's a sign on the door that says "closed". Google says they're open and my appointment again was scheduled for 10 and so why exactly are you scheduling people for 10:00 if no staff is there to open the door. I get in and the receptionist is basically screaming my info across the room so that everyone can hear. I'm noticeably annoyed at this point but just trying to get to this doctor so I try my best to work with her. Let's back track for a min. so when I made the appointment, the same receptionist took my insurance information and said that she would run it and call if there were any issues. I said back that if I don't hear from her, am I to assume that there's no issues. She replied yes and rushed me off the phone. 7 days later with no confirmation, I'm at the appointment and she is calling my insurance on SPEAKER yelling at the dial tone that she needs to speak to claims to verify my benefits. It's 1023 at this point and my patience is thin. She takes another call from a patient, returns to my benefits line and hangs up and reports to me that she tried but that I can call if I'd like. I kindly reminded her that she told that she would do this ahead of my appointment in which she replied that she did and couldn't get through...sooo call again? OR call me like you said you would if you had any issues. That being said, I'm sure Dr. Chika is lovely, but I'll never know when you can't make it past the incompetent front desk and that speaks volumes for your practice. NEW Patients: I'd use caution booking here and Dr.Chika, I'd spend some time training your staff. I'm sure you don't like your time wasted, and this will be the first and last time that your office wastes mine. Good day.