I had 9 doors that needed attention; a mish-mash of old lock cores I inherited from the previous…read moreowner (one with no key), new locks on custom-made security storm doors and new locks on factory replacement interior doors and storms. Udi was able to give me a rough quote over the phone and was able to come out the very next day to do the work. However, due to the complexity of the job and the materials needed, the price ended up being MUCH higher than the original rough estimate. Still, I was very pleased with the work. Udi kept in touch about his arrival time which was only slightly outside of the time window I had been given. He stayed until the job was complete - almost to 9pm. He counseled me against replacing the double-cylinder deadbolts (providing for safe egress during a fire or other emergency). He provided 6 duplicate keys even without me asking. This was a good contractor experience because of the ease and speed of scheduling and the diligence with which Udi approached the job. The price was breath-taking, but I can't complain about the work.

Would definitely recommend. Avi was professional, efficient and communication was fast and service…read morewas excellent. He came and fixed all 3 of our locks right away. He went above and beyond what we needed and I couldn't be happier with their company. We feel very secure with the new locks.

Dani is wonderful to work with. We have now used him to change the locks in our home on multiple…read moreoccasions and on each he has handled the work quickly and professionally. He is very communicative and has always been a pleasure to work with!

I hired Dani to install a new fingerprint smart lock on the front door of my historic home. Because…read morethe door is very old, the installation was a little more complicated than usual, but Dani handled it quickly and professionally. He was very kind and took the time to make sure everything was properly aligned and working perfectly before he left. His price was also very fair--one of the lowest quotes I received--while the quality of his work was superior. I would absolutely recommend him!

Highly recommend!! Best locksmith in DC. Very professional, quick to respond, great service and…read moreprice. Will continue to do business with him.

Great & honest service! Most of the emergency locksmiths are not clear on there pricing and you…read morewill end up paying almost $200+ for a 5 minute fix. They where clear, great on timing and affordable. We will definitely use them in the future

Moshe was super helpful, and quick! I sent an inquiry over our broken mailbox lock and he fit us in…read morethe very next morning. Great value and attention to detail. Will call him again if any other needs come up.

Service was outstanding! Talk to you on the phone right away and arranged for them to come same…read moreday. I highly recommend Rockville Lock And Key!

Fast Locksmith was able to diagnose the previous installation issues with our new smart lock, which…read morewas difficult for a previous door installer locksmith to install. They asked all the right questions about the job, and after getting a few photos from us, offered a quick estimate. Scheduling was simple and transparent, they kept their word, and their technicians came out to the house as expected. Once present, they also found the installation challenging, which was related to how the door was initially installed, but they were able to work within the constraints and delivered an excellent locksmith solution within time and budget. Highly ethical, smart, capable, and on-time. I'd highly recommend them.

My husband locked himself out of the house while I was out of town so I turned to Yelp to find a…read morelocksmith. Fast Locksmith was one of the first to respond to my emails and they did it INSTANTANEOUSLY. We were luckily able to get someone we know to bring a key over, but I was really impressed by the fast response, affordable pricing (truly the best quote I received out of several businesses), and knowledgable/eager to please attitude. I would not hesitate to reach out to them first the next time we have an issue.

Truly an excellent job at a fair price. Changed the locks up as requested, then went out of the way…read moreto fix the door. Had me test every lock and key myself, gave great advice.

Quick service quick response respectful to the owner of the apartment, followed up as promised,…read morereasonably priced would use them again .

The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

UPDATE - let me add Customer Oriented to the PROS side of this review. Moe's reached out to me to…read moreapologize and acknowledge a mischarge for the bedroom doorknob and refunded the entire $195 labor for that part of the job. Also, they're replacing the two rugs affected by debris (normally a drop cloth is used). As a result, I'm updating the rating to 4 stars. CONS - Sticker shock for labor $1135; no clean-up of metal or wood shards, chunks; late arrival. $95 service call fee in addition to flat rate fees for work: $350 install bedroom deadbolt + another $195 to replace its knob ($545); $195 each to replace deadbolt/handle sets on front & patio doors; $100 each to replace knobs on 1 closet & mudroom door. Labor $1135+ $95 fee. Arrived 9:50 for 9am appointment. He was unable to rekey mudroom lock without a key so I had to buy a lock on the spot $50. The bedroom deadbolt I'd bought had a problem so I needed to buy a set $100 + the extra $195 labor. I felt a great deal of confusion regarding several problems with fit that he had to overcome. The replacement lock/handle sets I provided were new Schlages to replace old Schlages but the doors are old ?? One of the fit problems required a 45 minute trip back to his shop. 3 hours of labor became 4.5 hours - 9am-1:40pm vs. 9:50-10:40; 11:30-1:40pm. I was dismayed when I discovered the mess of metal shards by the patio door - we have a dog & I run around barefoot. Ditto the wood chunks. I can't think of the last time I had a repairman in who didn't clean up his work area. PROS - Most of the labor was verbally defined once he arrived & before the work began. I should have asked about pricing when making the appointment or taken advantage of the free estimate advertised. I based my trust on Yelp reviews that mentioned fair/competitive prices. (I'm not usually so trusting.) I could have stopped right then - gotten the free written estimate & followed up with quotes from other locksmiths to determine if these labor rates were competitive. The finished work looks good & performs well. The locksmith was professional, polite and tried to explain what issues he was facing.

Came same day, strong communication, was able to install locks seamlessly. There was a few issues…read morewith how people had previously installed the locks and he was able to work through them. Zack was our locksmith. I would use him again.

I thought I could have a door lock re-keyed. As it turned out my lock was designed so that it could…read morenot be re-keyed and I needed a replacement. Zohar Goldstein was my Locksmith. He arrived on time and was very professional and helpful in explaining my options. The entire job was completed in 30 minutes to my satisfaction. I would recommend this company to anyone needing locksmith services. Good value for work done. Gerry S.

Helped when needed and came very fast!! as a deaf person, they accommodated me well by typing…read moreeverything for me! it was good. the only thing is: know that your final price will be whatever they charge you to open the door PLUS the $45 fee. i paid $174 to open a door for me. the price estimate was "around $100" i thought it would've been $120/130 but $174 is closer to $200 and i wish that was more clear but other than that it was great!

Really pretty amazing service. Contacted via Yelp and within 45 minutes I had a spare key made…read morewith the battery replaced in my old key for a fair price. Would highly reccomend.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.