This is an infuriating review to write, as I have been dealing with this mouse infestation and BC…read moreExterminating since July 18 of 2025 and it is now January 16 of the following year with no solution. I spent a whopping $1,690.70 for BC Exterminating to clear our house of mice with a 60 day warranty that they would come and re-treat the house at the first sign of any droppings or mice. This warranty would start over from the most recent sign of mice. At first, they appeared diligent and competent with outdoor poison boxes and closing out any entrances to the house. They promised "color coded poisons" that would show us where the mice nested by the color of their droppings. (I've never seen a mouse dropping other than black). They promised "escalated poisons" if the mice refused to eat the first round. They said "this works, we've got it". Always, within a few weeks of the most recent visit, I would find new droppings throughout the house. A mouse skittered across our floor during dinner. Another one ran just past my feet as I got ready for bed. I would discover my three year old playing on the ground next to a fresh scattering of mice droppings. I only ever saw two dead mice in my house since the beginning of the treatment; one was in a glue trap we'd previously set, and the other in a snap trap near our garage. To their credit, every time I called, BC Exterminating did follow their own warranty and come to the house - always after a scheduling shuffle so that I could work from home to meet them during the window, which became a dance of its own. There started to be a shift in tone when I noted that this still wasn't working and asked what the next step was. It was now November, winter was coming. Still friendly as ever, they'd wander through the house, say "well, I don't see any mice", or "I don't see how they could be getting in", and then would leave. They started saying things that didn't make sense, like "those look like old mouse droppings" under my desk, which had just been vacuumed, or "maybe you moved some boxes and they were in there", when I knew I hadn't. I spent all of our Thanksgiving weekend clearing every closet, cleaning every corner, trying to find their nest, as BC Exterminating wasn't up for the job that I had spent so much on. There were still mice. Eventually the visits felt more social than substantive. They'd replace one empty glue trap with another, or put more poisons out, but with a reassuring, "I promise they'll be gone by the holidays", they'd leave. I'd joke that the exterminators were my roommates. They'd laugh, I'd laugh, and the mouse issue remained. The warranty was just a burden on my schedule - no success at getting rid of the mice. When I finally asked for a refund this morning, they refused and suggested two last visits, finally breaking the terms of the (ineffective) warranty. I'm at my wits end. I have two small kids and spend most of my life chasing mice instead of a company that I hired to do it for me. I'm vacuuming, chasing away any food I find, and unable to trust this company that said "listen, we know it's hard, but we can handle it". Sadly, they can't. Their services might work for you, but know that if they don't solve the problem in the first round, you have no recourse, no opportunity for a refund, and will host them in your home in perpetuity. Update: unfortunately, BC Exterminators has responded with incorrect assessments of our end of the bargain. More than one deep clean was completed of the entire house, and let me tell you, there is no money that could give back my time for every time I pulled every bookshelf off of the wall, or every toy out of an old toy bin, or every towel and sheet out of the linen closet, only to discover droppings later. Oswaldo - and later Brandon - reassured me that they could get the mice, that kids are messy, that this would be figured out. Every time I texted BC Exterminators it was like talking to a boyfriend who couldn't understand why sleeping over at his ex's house was such a big deal. Every mouse dropping "was probably old, have you considered a deep clean?" (even the ones in the middle of the floor, right after our housekeepers had left.) Every mouse "was probably the last one". We asked for advice every time. I asked if I should throw away furniture. I asked if we should move. Every time they downplayed it. And to be abundantly clear, I have trusted Oswaldo and the many other exterminators who arrived to enter our house without us there, but that's because for a while I was seeing them more often than my parents. Ultimately, I was not paying them for their company, I was paying to get rid of mice, and I can accurately say there are still mice in my home.

I did not know it when I hired BC, but despite what they said, anticoagulant rodenticide *does harm…read moreand kill* unintended animals. ( BC just commented on this - they did not complete the job correctly, they were not honorable as described. What I am saying here is in fact true and there's a lot you can research on why not to use rodenticides or any poison, or glue traps. They don't solve the problem and cause horrific suffering unnecessarily.) When rodents - mice, rats, even chipmunks, or smaller squirrels - eat the bait, they don't die quickly. They die over several days, 3 to 5 days actually, getting slower as they get sicker. This makes them easy prey for all sorts of predators, such as owls, eagles, hawks, dogs, cats, foxes, and many more. The way to stop rodents from getting into your house is to find and thoroughly seal all access points. Once that has been done, you can use snap traps or the bucket method to catch any rodent that were inside when the openings were sealed. District Wildlife Solutions is excellent at that, and because they are Humane, they are Recommended by City Wildlife, DC's Wildlife Rehab nonprofit. We should never use poison, it causes horrific pain, suffering, and death, not only to the rodents, but to animals both up and down the food chain. BC and most pest companies say that the poison only impacts rodents, and that's flat out wrong. Always avoid poison. To research it, ask for the specific name of the poison and google it along with "secondary poisoning." Several cities and countries have banned rodent poison because it is an indiscriminate killer, and if you don't see the entry points, other roads will continue to get in. So rat poison doesn't solve the problem and it causes a lot of problems. If you don't know that your dog or cat has eaten a poisoned sick/dead rodent, by the time you get them to the vet, it's usually too late. Have you seen foxes with mange? That is often caused by foxes eating poisoned rodents. Just make sure your building doesn't have openings that are access points, and you will protect our native wildlife and domestic pets. Don't let BC or other companies say that genocide or glue traps solve the problem, they do not, and they cause horrific suffering to both rodents and non-target animals.

I had something moving around in my basement air ducts on Wednesday night, and I was absolutely…read moremortified. I saw what I thought was a paw coming through the vent, so I reached out to District Pest Elite first thing the next morning. Karick was the technician who came to my home, arriving within two hours of my call. He was incredibly thorough. He inspected the entire exterior of my home, checked every room inside, and even went into the attic for a triple check. He identified one possible, although unlikely, entry point for a squirrel and was genuinely apologetic that he couldn't give me a definitive answer or solution. What I appreciated most was Karick's punctuality, professionalism, and honesty. He didn't try to scare me into purchasing services I didn't need, oversell me, or present me with some astronomical package just because I was clearly anxious about having an animal in my ductwork. That kind of integrity goes a long way with me. And Karick, if you happen to see this, mystery solved: it was a bat! It eventually made its way through the vent and, unfortunately, died in my bathroom sink. To me, this is what good business looks like. Even though District Pest Elite didn't end up providing a paid service, the experience left enough of an impression that I would absolutely recommend calling them for your pest control needs.

David and David were so kind and helpful. They quickly diagnosed my wasp problem and took care of…read moreit immediately. They are knowledgeable and transparent.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I had an appointment from 8-9 a.m. for today. They moved it back to 9-11 a.m. Then to 2-4 p.m. and…read morethen told me the person that was supposed to come in had a flat tire. Very unprofessional and waste of my day waiting.

They were very knowledgeable. Not trying to upsell you anything. Very honest provider. Definitely…read moreusing them again when needed.

We called Montgomery Pest because of an urgent mouse problem that grew quickly. Mike came and…read morerescued us! He surveyed the house; told us likely entry areas, recommended a few changes (including a new garage door bottom to seal better than the old one), placed baits that worked (we had bought two different brands through Amazon - one was completely ignored by the rodents and the other was ineffective). Mike returned twice to make sure that the problem had been adequately addressed. It had thanks to him!

The representative for Alpha Pest Management was on time, extremely courteous, and friendly. He…read moretook care of eliminating the bird nest from my fireplace chimney and sealed it up. He thoroughly explained how the problem started. He provided very efficient, timely, and reasonably priced work. It did not take long to put me on the schedule and come out for service. I would definitely use their services again and would highly recommend them. A++

Service was provided on July 7th for an insect and mice control. First the good: the people setting…read morethe appointment were prompt and polite, and the technician that came out was also polite and friendly. The bad: we asked the technician to not use glue traps, and asked if any were used around the house. He said no, and said they were spring traps only. Not only did he set glue traps and several locations around the house, because he didn't disclose the use, he didn't disclose where the traps were set, so we have had to hunt around the house ourselves to remove them. We personally don't like using glue traps as they are inhumane and stated our preference for spring traps instead. Furthermore, today I found a centipede and one of the areas where he said at he sprayed, which as of this writing is less than 2 weeks after the service.

I recently had Sean come back out to my home after several years. The last time he treated my…read moreproperty was right before the COVID-19 shutdowns, and at that time he did an excellent job. Fast forward to this year, when I started noticing signs of mice in my home. I immediately thought of Sean because of the great experience I had previously. He came out promptly, performed a thorough inspection, explained what he found, identified possible entry points, and provided a clear plan to address the issue. Sean is professional, knowledgeable, honest, and takes the time to answer questions without making you feel rushed. It's reassuring to work with someone who genuinely cares about solving the problem rather than just making a quick sale. I highly recommend Sean's Pest Control to anyone looking for reliable and trustworthy pest control services. It's great to know that even after all these years, the quality of service remains outstanding.

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

I've used Kolley's for decades for termite control, and for pest control in the past 10 years or…read moreso. They respond quickly to my calls. Hugo listens to my concerns, explains the problem and the solutions clearly, and makes sure that I know what to do for follow-up, if any. Their prices are comparable to the big pest control companies, but instead of treating me like an account number, they treat me like a person. I highly recommend Kolley's.

This is the second year that I have used Kolley's after my previous exterminator retired. I have…read moreasked for an annual treatment for crickets and, possibly, mice. Kolley's is prompt in scheduling and the fee is reasonable. The technician, Dale, did the treatments both times, was knowledgeable, and remembered where he placed "traps" from the previous year so that he could replace them. I will continue to use them.

First, a human being answered the phone and she was really nice and helpful. They worked with me to…read moreget me on the schedule ASAP. James who came out was fabulous. He knew his stuff and the company has all the top notch material to fix pest problems. I wasted money on two other companies that did not come close to fixing the problem. They were quick and not professional. This place especially James was thorough, excellent explanations, good value, and proficient. I had rats...ick.. but now I don't. Don't get ripped off by others. This company is the real thing!!

They came and took care of our roofline carpenter bee problem after another local pest control…read morecompany had failed! Wish I had called them first.