Shephered Son was great he repaired my internet quickly and he explained how everything worksread more

Thank you to Rodrigo Murillo & Mike Songo. My landlord hired some incompetent contractors to redo…read morethe siding of my apartment and they ended up cutting my fiber optic cable. These two stayed overtime for me to be able to get WiFi. Their hard work is much appreciated and they did a phenomenal job. Thank you!

I live in rural west Petaluma surrounded by lots of hills. I do not get normal internet service so…read morehave to rely on satellite internet. The internet company I had before was unreliable and service was intermittent for the cost I was paying. I was referred by a friend to Brian at Two Rock LAN. He has been a lifesaver!! He removed all my old equipment and spent the day with me hooking up new internet service and cameras. We rely on Alexa devices for lights throughout the house. We now have EXCELLENT internet and there is no hesitation when asking to turn on lights. Our internet does not drop continuously either! I am VERY HAPPY with Two Rock LAN! Brian is my forever hero!

We've been using Two Rock LAN for a few years on our rural NW Petaluma property and have been very…read morehappy with the service. If we ever have an issue, Brian is very responsive. Recommend!

So many of you are spewing false information! Your plans were never 40/4 for $75.00! They don't…read moreoffer that at that price.. I have the service and pay $135 for their top plan which is 25/3. They are a local family business that keeps losing staff due to how the customers treat them. It's really sad how ungrateful and entitled folks have become. R-Tech came into these rural areas and created a solution when no one else wanted to. Still there are little to no other options. The fact is it's DIFFICULT to serve these rural areas, and Kris was ingenuitive enough to figure out a way. Now that COVID has caused such difficulties in keeping staff, finding staff, finding and securing equipment and nearly quadrupled the system demand everyone is up in arms. Have some compassion and appreciation for what you have, for what you have had. For what we all have because of Kris! He takes care of us.. his staff is all new again, and they are eager. It's not perfect, but they care! Those of you trying to hurt this company to make yourselves feel better should be ashamed of yourselves. Think about what life was like before R-Tech was in your neighborhood. Now think about what that would be like now with the odd new way we navigate this life. There are likely no perfect option for those of us that CHOOSE to live off the beaten path, and there are sacrifices we make by living in such beauty. Until R-Tech your internet was one of those sacrifices! Food for thought folks.

R-Tech uses radio towers on top of mountains to deliver high speed internet. This is a far superior…read moreoption over satellite which has a terrible lag time. While trying to establish a service here in the boonies I was excited to find this service on Yelp. I called them and scheduled an appointment for a survey. When the day came I took the hour long drive to the site only to be called late and told that they could not make the appointment. We rescheduled the appointment and this time someone showed up. The tech found a clear line of sight due east of my place. Unfortunately all the antennas on that tower were pointed either North or South. He said he'd see what they could adjust on the tower and get back to me. They never got back to me. I called them again and asked them if they had found a solution. The tech I needed to talk to wasn't there. I was assured that they would call me back that same day. They didn't Months later I found an unlimited mobile hotspot service that's faster and less expensive. I'm guessing they have too much business heading their way and just can't handle all the demand.

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

Selena has been wonderful! Troubleshooting for me, calling me back when i need help. I am grateful…read morethat she understands that an older woman needs hand holding for technology- very grateful to her Junior has also been a delight- kind and helpful as well

I am a 79 yr old who depends heavily on my iPad. I was not able to send or receive emails with an…read moreerror msg stating:user name or password not correct.Rep in store told me there was a "small" virus that could only be removed by buying a new iPad (which he could sell me) then he could transfer my pix etc and doing so would leave that virus on my current iPad. I may be a senior citizen, but I'm not stupid. I left and found the solution on my own. My solution had my iPad download "the cloud" into my inbox - all 4,746 past & current emails. There's no option for a zero review but that's my rating for this Xfinity office.The system insists on a rating so it's 1 but not by choice.

Service has been great but gotta go with facts: day 2 of no internet service in Bennet Valley and…read morezero response from customer service. They don't even bother answering the phone. Update: they called and explained the problem and they said they are working to resolve it.

I would not use them, especially with starlink available (we now pay less than half of Vista and…read moreget 7x the speed). Their product is slow, and the customer service is not polite. This is an older company that had a monopoly on remote internet and has not recognized the world has changed. Also, when we finally left them, they have strongly argued for continued billing because they had not picked up the equipment. If you appreciate customer service, Vista is not for you.

Need help with telecom? Go here and they will help you find the right path. They have been around…read morefor along time and are super honest. The whole staff is TOP Notch!

From the owner: "With so many telecommunications companies out there, it can be hard to decide which one will best…read moreserve your business. Top Speed Data Communications, based in Petaluma, CA, takes the guesswork out of this process by acting as your technology broker. They'll help you find an IT provider that meets your company's specific internet service needs. With relationships with over 250 providers and more than 20 years of industry experience, this team has the expertise and connections to find the perfect solution for you. If you're considering moving your operations to the cloud, they'll recommend vetted suppliers that you can rely on."

I went there when my phone stopped working and Sammy was so helpful! Sometimes when I'm dealing…read morewith my phone I feel like an idiot! She didn't talk down to me at all. She was super helpful and very patient! Whenever I need to buy a new phone or upgrade my plan I'm going to her. They should give her a huge raise. Everyone there was very helpful

My brother had Verizon's cell phone service and a few months ago he passed away. As the executor of…read morehis trust I had to cancel, change names, etc., for some of the various services he had. I went into Verizon to cancel the phone service and was helped by Alfredo, he noticed that it said the phone bill was passed due and there late fees and another fee (like a bounced check fee but it wasn't a check) attached. After looking over the bill, it showed that the auto payment "bounced" due to insufficient funds but that as impossible as there was plenty of money in the account to cover the the monthly payment for years. So he suggested I talk to their customer service via the phone so he connect me. Dealing with someone who is off shore and has no idea what I am talking about was very painful, but once it was all done (took probably 45 minutes to an hour), the person wanted to send a code to the cell phone and I tried to explain that I did not have the phone on me and no way to access it. We went over and over that whole scenario at least 10 times. Finally, I think it started to sink in and then she asked to speak to the store person who again was Alfredo. He spoke to her, confirmed the credits and then hung up. He was able to get everything credited it that needed to be and then give me a final bill to pay. I then thought about keeping the phone for another month but said i would come back to cancel it either before the due date or later. I came back a few days later, Alfredo was not available but another gentlman (I can't recall his name), helped me out and I was able to cancel the the cell phone service with no problems. These 2 individuals inside the Verizon store were very helpful, courteous, and friendly. Hopefully if you need to go in you'll get one of these helpful individuals.

Brilliant Connectivity has been fantastic to work with. They are extremely knowledgeable and…read moreclearly experts when it comes to networking and technology infrastructure. What has impressed me most is the level of personalized attention they provide. They really take the time to understand the project, think through the details, and develop a thoughtful plan rather than simply recommending a one-size-fits-all solution. They've been incredibly thorough, responsive, and helpful in explaining the different options and making sure everything is designed correctly from the start. You can tell they genuinely care about getting the system right and creating a solution that will work reliably for the long term. I highly recommend Brilliant Connectivity to anyone looking for a knowledgeable, detail-oriented, and thoughtful networking professional.

We realized one of the most important decisions for our new home was choosing a whole home…read morenetworking system with lots of capacity and capability. As a consultant, I work from home and my wife works from home most days, so we needed a great system that accommodates lots of video calls, as well as home security, entertainment, a growing list of indoor and outdoor app-controlled devices, and strong wifi access for friends, colleagues, and family who stop by. And we also know that, in the future, nearly everything will need to be connected to the network. After weeks of searching for a solution, we discovered Brilliant Connectivity, which designs and installs Ubiquiti Unifi networking systems, the finest high-performance networks and wireless products on the market. Daniel G, the owner and founder, is a senior IT expert with deep knowledge and experience using Ubiquiti products to create customized networking solutions for his clients. And his installer, Rafael, did an excellent and clean installation that covers our entire house, upstairs, downstairs, interior and exterior. It is our pleasure to give Brilliant Connectivity our highest recommendation. Thanks to them, we have a home networking solution that meets all of our needs, and there are no more frustrating IT glitches and time-consuming DIY fixes to deal with. Thank you, Daniel and Rafael!

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.