I had been seriously interested in having Internet service here on the mountain for a number of…read moreyears, but until I was diagnosed with cancer, the landlord didn't want it. I needed the Internet to keep up with the latest treatments, view online medical seminars, stay in touch with care providers and concerned friends, and look up research and information. Previously, I had considered two other companies, but I was unhappy with the way their customer service worked with me. It was only until a neighbor mentioned Valley of the Moon (noting that some of my trusted friends used VOM, too) that I decided to give them a call. Best move I could have made. David and his brother, Michael, came out, met my landlord, evaluated what was needed and came back as soon as they had what they needed. They installed it and I've had no problem. What REALLY impressed me was their honesty and fair play. That is so hard to find in today's "dog eat dog" economy. They were affordable even with my limited budget and they had no usage restrictions like the other companies. This had made my life easier, less stressful and I can move forward.

Shephered Son was great he repaired my internet quickly and he explained how everything worksread more

Thank you to Rodrigo Murillo & Mike Songo. My landlord hired some incompetent contractors to redo…read morethe siding of my apartment and they ended up cutting my fiber optic cable. These two stayed overtime for me to be able to get WiFi. Their hard work is much appreciated and they did a phenomenal job. Thank you!

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

Need help with telecom? Go here and they will help you find the right path. They have been around…read morefor along time and are super honest. The whole staff is TOP Notch!

From the owner: "With so many telecommunications companies out there, it can be hard to decide which one will best…read moreserve your business. Top Speed Data Communications, based in Petaluma, CA, takes the guesswork out of this process by acting as your technology broker. They'll help you find an IT provider that meets your company's specific internet service needs. With relationships with over 250 providers and more than 20 years of industry experience, this team has the expertise and connections to find the perfect solution for you. If you're considering moving your operations to the cloud, they'll recommend vetted suppliers that you can rely on."

So many of you are spewing false information! Your plans were never 40/4 for $75.00! They don't…read moreoffer that at that price.. I have the service and pay $135 for their top plan which is 25/3. They are a local family business that keeps losing staff due to how the customers treat them. It's really sad how ungrateful and entitled folks have become. R-Tech came into these rural areas and created a solution when no one else wanted to. Still there are little to no other options. The fact is it's DIFFICULT to serve these rural areas, and Kris was ingenuitive enough to figure out a way. Now that COVID has caused such difficulties in keeping staff, finding staff, finding and securing equipment and nearly quadrupled the system demand everyone is up in arms. Have some compassion and appreciation for what you have, for what you have had. For what we all have because of Kris! He takes care of us.. his staff is all new again, and they are eager. It's not perfect, but they care! Those of you trying to hurt this company to make yourselves feel better should be ashamed of yourselves. Think about what life was like before R-Tech was in your neighborhood. Now think about what that would be like now with the odd new way we navigate this life. There are likely no perfect option for those of us that CHOOSE to live off the beaten path, and there are sacrifices we make by living in such beauty. Until R-Tech your internet was one of those sacrifices! Food for thought folks.

R-Tech uses radio towers on top of mountains to deliver high speed internet. This is a far superior…read moreoption over satellite which has a terrible lag time. While trying to establish a service here in the boonies I was excited to find this service on Yelp. I called them and scheduled an appointment for a survey. When the day came I took the hour long drive to the site only to be called late and told that they could not make the appointment. We rescheduled the appointment and this time someone showed up. The tech found a clear line of sight due east of my place. Unfortunately all the antennas on that tower were pointed either North or South. He said he'd see what they could adjust on the tower and get back to me. They never got back to me. I called them again and asked them if they had found a solution. The tech I needed to talk to wasn't there. I was assured that they would call me back that same day. They didn't Months later I found an unlimited mobile hotspot service that's faster and less expensive. I'm guessing they have too much business heading their way and just can't handle all the demand.