I purchased an automobile from Discovery about 8 months ago. I also purchased an Extended Warranty form them. here recently I had an issue with the warranty company whether they would cover an electric motor. They denied my claim. I reached out to Discovery and they got on it immediately to resolve the issue. The issue has not been resolved as yet, but the professionalism and service ( after the sale) was totally awesome. I would do business with Discovery and recommend Discovery to anyone. Outstanding company given the "stigma" attached to car companies! Ron Almadova Las Vegas read more

We were buying a car from this place had a 6k or 6 month warranty on it. Brought it home from day 1 leaked oil so bad in my driveway. It started hesitated when hitting the gas first month. Headlight casing was broke. Brought it in before the time. Said i must have done something cause the oil pan was dented. I am a 57 yr old lady my days of going dukes of hazard is long over. $1200 they wanted to charge me said nothing was covered. Well times got really tough and we told them we may have to turn in the car. Said they would extend our payment for a week and they came the next day and took it. It had my husband scooter life that wasnt permanent just a bolt. He is missing his leg and the VA had gotten it put on for him. My granddaughter carseat they refused to let us come get it. Wouldnt return our calls or anything. When i did talk to her cause they sqid it would be less fines if we turned it in ourselves i told her i had that conversation on my ring camera she went ballistic and refused to ever talk to me again. Told me it was illegal to record her without permission. I informed her that we are in Texas is a one party state. They are so shady and should be looked into by the BBB read more

I've never bought a car here but over the last several months they seem to be using the side street in my neighborhood as overflow parking, probably for shady repossessions, since their is also always an equally shady looking tow truck parked near by. For a few months now they've got cars lined up and down the street on Norseman Terrace parked across from the school and 95% of these cars always have that Discovery Auto advertisement plate or plate frame. Some of them have paper tags still, others have real plates, and they're all parked nuts-to-butts down the street. If you recently got your car repo'd by these people you should swing by the corner of Norseman terrace at Parkfield drive, that's where they're storin' em! read more

DO NOT BUY A CAR FROM THEM!!!! They are the worst company in history I purchased a car from them and I kid you not I had problems after problems with them. They have no reliable service department and they don't care if you're 8 hours late they WILL PICK UP YOUR CAR. And once you call to make your payment they will try to get you to pay the full purchase amount of your car in order to get it back. They're a joke and a waste of time and money. read more

This is a pretty long story. This auto place sold my mother-in-law and brother-in-law a 2014 Ford flex. They claim all cars are checked out by mechanic before sale and clean. The car was sold dirty first off; second, we were sold head rest screens as add ons that never worked as well as dvd player the front ac is messed up the driver side only blows cold the passenger only heat wiring all screwed. In the first month our rear driver tire was ruined, it was as if something peeled a strip of the tire all the way around. Then a month later, the same thing same tire(we bought a brand new one) the manager at the dealership blamed us and claimes hes seem people drive from one side of his lot to the other and do the same thing. Its because of the rims he said. This isnt our first vehicle with rims. We have delt with this and have replaced a total of 5 new tires in less then a year. And when I message them on the facebook page instead of anything helpful the block and DELETE MY COMMENTS WARNING PEOPLE. YALL HAVE ZERO GOOD REVIEWS FOR A REASON I SHOULD HAVE CHECKED. countless missed hours of work all for this lemon they sold us and at that at an outrageous financed price. I get they buy cheap cars to make profit but sell stuff that works. read more

Discovery Auto Sales - Here you can see the 4th tire we replaced and you can see the whole strip that was peeled from the back of the tire. - Used Car Dealers Near Me - Austin, Texas

I am Filing a complaint because this company and Zeus financial is constantly scamming. They wait to do certain things just to charge you more money. They ask your personal business and still don't care. They give you one week grace ****** which is not helpful at all. This company works like a cartel instead of a business. They don't ever take accountability. They blame everything on the customers. I wouldn't recommended anyone to this company. They are going to scam them out of so much money. They don't have a service center. You pay for insurance on the car if you don't have your own. Even if you break the car they don't use the insurance unless the car is in a wreck. They make you pay to fix any damage on the car yourself. I don't think anyone should get a car and be lied to within their contract. I never got a printed copy of my contract. I've asked more than once. I want to be sure I am getting treated fairly. I've heard nothing good about this company. Most of the cars I see on the road are all beat up in some way. I have other owners stating how much they hate this company. Others telling me I shouldn't have gotten a car with discovery. Customer response 11/09/2023 This is not a review. They use Zeus Financial to prey on desperate people. They over charge for everything. The system is not accurate. Zeus or Discovery Auto. They add extra fee's and you pay extra for a car that cost **** to buy. Most companies charge that for nice and newer cars. They are ripping people off and its unfair. I am going to have a lawyer look into **** and Discovery auto. They are taking peoples money and overcharging at the last minute. I want to make a complaint that they are Discriminating against African American people. The customer service is always poor. They are preying on people for their benefit. I didn't see one black, white or any other race in the building besides the rude Hispanic people. I already wrote my review. I am making a complaint of fraud, false advertising and poor customer service. read more

If you like lemons then come here to purchase!!! The worst decision I have made...I was in need of a car since mine was totaled...did the test drive and all was well in the second day of having the car the alignments was off, water started leaking through the sunroof, the drivers side window no longer goes up unless I pull it up...you call and right away they say maybe you should have test drove it...And the manager will not help you in anyway!!! As soon as I can I'm trading my vehicle in and going to a real dealership. I have called over 10 times to get assistance and no one knows what they are doing!!! I have only had the car for one month read more

Even when the car is paid they send the title to the dealership. This is in violation of protocol. Repeated attempts to get the title mailed to the owner ignored. Avoid this place. read more

If there was an option of no star rating that would be my review this is by far the WORST dealership I would not recommend this dealership to anyone. The cars they sell are not reliable after 30days and conveniently you have to pay on your own to get it fixed they will not do it for you. It's ridiculous how the vehicle does not run you've had it for less than a month and they will Charge you over $600 dollars for a diagnostic. they lack in costumer service. They even make you write reviews while you are sitting in front of them for good ratings !!!? read more

This is what happened with in two weeks of purchase and no help from the dealership to make up for this issue . They put it all on my insurance to pay for the damage which they were at fault for. read more

Discovery Auto Sales - Used Car Dealers Near Me - Austin, Texas

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These people are full of shit. They pride themselves on "Working with their customers during hardships" and blah blah blah but after you've had your car for 8 months, never miss payments and are never late on payments, and need to have the catalytic converter replaced which is a $1600 job, not only does their service center NOT do this type of repair but they don't give a damn when you actually need their help with ONE payment. They want your whole life as proof and then when you provide it, you get told "I'm sorry but we don't have the option to skip a payment or move payments to the back of your loan" okaaayyy so then why waste my time by telling me you would help me instead of just telling me it wasn't an option in the first damn place?! read more

Eduardo SUPER SUPER attentive! helped me get in & out in less than 3hrs, highly recommend him.

I never went here but based on the reviews i will never go here LOL im looking for a reliable car seeesh i just saved myself hundreds maybe thousands of dollars read more

I would not recommend this place. I went to this dealership to look for a car after spending a long time waiting for someone to assist me after they said they would. Then they told me to come back another day. I went back, and the wait was once again so long. After getting approved for a car the guy assisting me Failed to communicate a lot of important information before getting approved like needing full coverage ins. Down payment will be way more than what I anticipated, he was really adamant on putting something down at least to keep the car to a side for me, i made sure to ask if I decide not to get the car what are my options he said I would receive a check with my money I went back to get my deposit and the lady at the window was rude! And acted like I did not know what I was talking about receiving a check. Defiantly not worth it read more

they towed my car when i was in the hospital in pain told the lady i would pay it on friday when i get out the hospital on friday and come back to austin left me in houston texas wit no car and i tried to explain and they didn't even care rude asf . money wasted . read more

Discovery Auto Sales - Used Car Dealers Near Me - Austin, Texas

Pésimos servicios amigos no se lo recomiendo yo compre un carro ahi no tengo ni 5 mes con el carro me vendieron algo que ni servía por experiencia propia se lo dijo ni compren carros ahí ellos venden puro cosas que no Sirve me vendieron algo muy dañado no puedo creer que ahí personas tan Injustas cómo estás personas saben que están vendido cosas que ni serviles y solo por agregar dinero no les importa vender Vehículos dañados que Asco de personas .. read more

im giving them one star for lack of communication & lack of customer service they pride on family and help but these people don't help you . They lied about the down payment of you don't have all they will work with you but they will take all your money and try to charge you full price for the vehicle if your even late They don't allow you to be late even though in your contract it gives you a 15 day late fee . JUAN THE MANAGER IS A MF LIAR The cars over priced charge you for a 2021 Honda price for a car that is in the year of 2016 . They don't care if you in the hospital if you gonna be 1 day late they picking it up read more

Never ever purchase a car through discovery auto all vehicles are broke down fixed enough just so you can drive off the lot only had my vehicle 3 months vehicle has broke down 4 times warranty is no good they lie about miles DO NOT BUY FROM THIS COMPANY read more

I bought a 2012 Ford Focus SE on Friday December 21st, 10 days later while traveling to be with family on December 31st my vehicle began to stall in the middle of I-35 at 2am in the morning. Luckily I was able to pull over but once I did the car stopped and would not start again. I was stranded on the side of the highway in 30 degree weather and since the car wouldn't start I didn't have any heat. Discovery Auto sent a tow truck to pick up the vehicle and then closed for the day- WITH NO NOTICE TO ME. No one called me to tell me what was going on with my vehicle and after repeatedly calling back I messaged their Facebook page I was told they closed at 1pm for New Years and would not reopen until Wednesday January 2nd. HOW CONVENIENT. So, I was stranded for New Year's - I had to pay for a Lyft just to go get food. And now here it is January 2nd (also my daughters 7th birthday) and after paying $100 for a Lyft to work TO PAY FOR SAID VEHICLE I had to contact Discovery since no one had contacted me back. I was told by the representative at the service desk that due to them being closed for the holiday a service technician was just now about to look at my vehicle and that she 'would let me know.' I then asked her what I am supposed to do for transportation since the car I just purchased has broken down. She then told me her supervisor is "out for the week" (CONVENIENT, ONCE AGAIN) and due to the 'troubles' they've had in the past with loaner vehicles they no longer let customers use them. I then asked her how that is my problem when I JUST paid a substantial amount of money down to purchase this car and THEN also paid $266 more on the vehicle on Friday December 12/28 and also today $100 more for a ride to work. I have a car that I'm paying for but can't drive it and I'm still having to come out of pocket for transportation. This has been one of the most horrible experiences I've ever had with any business and to top it off THIS IS HOW I'M STARTING MY NEW YEAR OFF. Maybe someone from Discovery Auto can explain to my daughter why we can't go anywhere or do anything for her 7th birthday because they sold her mommy a piece of crap car. read more

Terrible service! I would not recommend anyone getting their vehicle from here. They are scammers and don't care about their customers! If I could rate them lower I would read more

Applied for financing for a vehicle that I saw online. It has been more than a week and I have not heard from anyone. I guess if I was of the different color I would have received a call. DO NOT buy from this company. read more

By far the worst car company in Austin I will never refer anyone else to them. They sale cars with things wrong with them and expect you to pay to fix them after you purchase the car. All the salesman are liars they'll tell you any and everything just so you can purchase and/or write a review on them. Worst service department in history you can never get a hold to anyone you always have to constantly call just to speak with someone I'm very disappointed and will be sure to let anyone know how terrible this place is. Didn't have my car a whole 2 weeks and the air went out but they expect me to pay for a diagnostic as well as the parts. Worst company ever avoid them by all means I would've been better off taking a Lyft or any Uber before going to these janky people. read more