Horrible customer service no clear instructions on curbside pick up. Had to wait for over an hour…read moreto get some help with something that should've been more convenient. I even went around the back to the geek squad to ask for someone to come out and help me still no one came out and helped me. I had to go in and shop traditionally, which was a waste of my time because I already paid for convenience and then I didn't get it.

I purchased a car radio from this location and within a month, it was not working properly and when…read moreI went to get it warrantied they tried fixing it and sent me away, it started acting up before I made it home. When I went back they said that they could not help me. DO NOT GET A RADIO from them, GO TO A CAR PLACE that will actually honor their warranty.

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

Binny's Electronics is a long-standing business in the Gary community. It's easy to call the shop…read moreat 219-985-6865 and Binny will be happy to serve you for all your car audio and car alarm needs. He has a huge selection, and a lot of models and equipment that are out of stock elsewhere. He stands behind his products and it's much safer than buying a radio online and hoping it works. He has excellent installation and provides great customer service!

Never go here, the Arabic guy is ignorant, they cheaply installed my stereo system, broke my…read morepanels, cut corners and i had to pay another shop to fix it again. The white guy installer was an alley mechanic and would never ever bring somebody here again, please stay away

July 15, 2020 Do…read morenot use this service !!! WARNING * WARNING * WARNING * Called them to repair a 65" Samsung TV that would turn on and off with a flashing black screen. Was told the LED LIGHTS were causing the problem. Was quoted $180 to fix with a $55 diagnosis fee . Andre came to my home and took the TV. Very unprofessional !!! Arrived in a beater mini van with NO business identification on it. Gave me a receipt from a receipt book that didn't have any business information on it. I asked him to write down model & serial number with warranty info on it. He took the television and returned the same day which I thought was great service. We plugged in the TV and it appeared to be working so I paid him. 30 minutes after he left the TV started turning off and on by itself. I called Andre back on his Google Phone number and left a message that his diagnosis was incorrect and needed service again. I've been calling and texting for over a week to get nothing but excuses why he can't come back in a timely manner and NO RETURN PHONE CALLS. July 25, 2020 This guy is a JOKE .. HIS WARRANTY IS BULLSHIT... DO NOT WASTE YOUR MONEY ! Apparently he does the repair work for Munster Television Repair so don't use them either. AVOID USING HIM OR YOU WILL LOSE YOUR MONEY.

Edward took my TV for repair and said he would have it back in 2 days. 2 months later he still did…read morenot return my TV. He said that he had did the repairs but his van broke down so he couldn't delivery the TV back to my home. I decided to picl up the TV after almost another month of this company keeping my TV. We I arrived at Edward's TV Service after all months of keeping my TV for repairs did no repairs at all. My TV still would not stay on and he had taken my back off my TV, nothing more. Edward even refused to give back my $60 deposit. When I told him I was reporting him to the better business bureau he then gave me my deposit back and said they wouldn't do anything about it. PLEASE DO NOT DO BUSINESS HERE.

Very disappointed because NO HUMAN can answer a phone call seeking help with a computer transfer…read morethat was supposedly completed! NOT!!!

My husband enjoys Best Buy so we drop by at least once a month. Employees are friendly and they…read morehave an entire appliance section. Most recently I picked up a nice coffee bean grinder as I refused to purchase it from Amazon. If you find a lower price elsewhere then they will price match for you.

Horrible horrible service! Very ghetto, very fraud. Just another business using a service and the…read morelack of knowledge of electronics to get over on the average person. Had to have the police get involved and even the police told the manager the extra charge was ridiculous and not adding up to what it is supposed to. I paid 125$ deposit and was told 125$ owed to pick up. Then when retrieving my television was told a whole nother price the added taxes fees and shipping when my tv was never shipped. The older man seemed confused and like he didn't know what he was even reading and added a 50 delivery fee to evanston when he didn't come to evanston and the lady over the phone already confirmed they don't charge a delivery fee if dropped if to the same place it was picked up which it was. Had to go to the store and contact more police. BY FAR WORST SERVICE EXPERIENCE I HAVE EVER HAD AND I HOPE THEY DONT GET AWAY WITH THIS WITH ANYONE ELSE! I can only imagine how much money they have finessed gettin over on people this way that have not even paid attention to this! Not to mention got back to the store with the police and they hooked the tv up after they told me they turned it on and it was working fine. Just to discover tv still doesn't work 311$ later. No remorse to fair resolution just attitude entitlement and pure ignorance! Please don't waste time go to a big company who stand behind their work!

Called ahead to see if they have a charge for an estimate on a TV repair, was told no. I walk in…read moretoday with my TV and I am told that there is a $50 charge for estimate/deposit. And a guess-timate was what is free. So i leave.