Once again we (an older couple) had to return to the TMobile store for help getting rid of viruses…read moreon my husband's phone. Devina was so patient and helpful showing us how to delete them and prevent them. Thanks Devina!

I will never come back to this store ever again. Yesterday was the second time that I was told they…read morecouldn't help me because the manager needed to be there to authorize the transaction, and the manager wasn't there. Why are they even open if they need to rely on getting the manager's approval, and the manager isn't there? A waste of time, I prefer to go to the location in Crestwood.

Where can you shop for the latest electronics and gadgets, receive expertise assistance and repair…read moreyour phone screen all under one roof while paying a fraction of what big name retailers are charging? Exclusive Wireless that's where. Located in a strip mall on the southwest side of Chicago in the neighborhood of Ashburn, this cellphone shop on steroids is worth the trip from anywhere in Chicago for these real deal savings. I am picky and difficult to impress but this shop has me hooked and saves me a bunch of money. I initially was referred here by a friend to repair the screen of my brand new iPhone. As I entered I couldn't help but notice the giant walls full of phone cases and video games. I was greeted immediately and offered assistance. I' explained my mishap to the employee who then assessed the damaged phone. He then took my contact info and ensured me he would be able to fix my phone. The best part.... FOR HALF THE PRICE the competition quoted me. Not only that but half the time. I returned an hour later to my screen looking brand new. I was so impressed and happy i purchases my son a video game with the extra money I saved. Overall a great experience!!! HIGHLY RECOMMEND

I just had my phone repaired they charged me 140 and they did a excellent job fixing my phone, No…read moreglitches no scratches

I had just stopped in at the Crestwood Il AT&T looking to up grade my phone and TV service. My…read moresales rep name was Lizbeth. What a wonderfull personal experience I had with her. She set me up with everything and gave me the best deals. Her Customer Service skills were outstanding. She should teach classes on how to show great Customer Service. Thank You again Lizbeth

This the absolute WORST AT&T I've ever been to they are rude & disrespectful this location needs to…read morebe closed down. Abe was very rude & condescending he claimed in the system they had not updated my name to my married one. Then proceeded to talk to me disrespectfully made me go get my marriage certificate. When I returned to the store they cancelled my order real dick move Abe. That was Christmas present for my son luckily I was able to re-order the item & will pick up at a different location. I will NEVER go to this location again.

I had to wait more than an hour just to pick some phones the guy that checked me in was not doing…read morenothing at all he was on his cell the whole time i watched two 45 min episodes of a series I watch till I got annoyed and asked what was going on and the lady that was working there asked me what I needed and I explained to her that I was just picking up some phones and she said o that's simple and the guy that checked me in went to the back. Thanks to the lady that took care of me but who ever is checking people has no manners and his customer service is really not what Verizon should represent I have a loyal customer for 12 years and this is the worse I have been treated over the time I have been with them I'm not including what went on in there because it would take too long.

I tried to ask this company to help me to show me how I can get my phone fix because I had…read moreinsurance on it. The lady didn't direct me to get a file an appeal. The company that want to fix it told me Verizon Victoria knew that they have to file an appeal so I can get it fix. So the customer service was lazy with helping me. That's not right. I had brought a phone from them. I should be help from my issue.

I accidently dropped my android phone and it would not charge (not even with a wireless charger)…read more After my telephone service provider could not fix it, they referred me to Phone Masters. At Phone Masters, the manager, Ahmad J, was friendly, understanding, and knowledgeable about the telephone issue that I had acquired. After doing a quick but thorough assessment, Ahmad was able to provide me with a solution to my problem at a reasonable price. Excellent service!

I had a issue with my phone and decided to use Phone Masters…read moreas the location was close to my home. I am so glad that I did. Excellent Customer service from manager Ahmad. Very affordable, no wait, I felt confident I was getting trustworthy help and no pressure for Add On sales. And phone fix resolved on the spot. I went here instead of my usual AT&T and I'm very pleased. As a " senior citizen " I felt I was in good hands and not being swindled. It made my day. Thank You! I'll definitely return.

Today I went to Back in the Game for my 3rd time. Every time I go the owner is always for nice and…read moresocial. Today I Went in for a broken screen I thought could t be fixed, they not only fixed it but did it cheaper then any of the competitors !! I don't live in the area any longer, I actually live in Naperville (45min away). I had to stop in the area so I went to Back in the Game since they've always been so welcoming and fairly priced. I always recommend my friends there they've always said the same as me. Also was glad to see the business has grown since the last time I've been there :) If you need your device fixed give this place a shot ! Making this post off the phone they fixed for me

I went to the Crestwood Back In The Game location to pick up a fixed 3ds I had brought to be…read morerepaired and when I had asked the man behind the counter who's name was Caleb, if there was anything else wrong with the 3ds but he gave me a very rude answer. Also, I had to call 3 times just to figure out a single update on the 3ds rather than them calling me which is ridiculous and when I called on a Wednesday the week after I dropped it off, the same man had to put me on hold but I also called on Friday of that same week and a different man didn't even have to put on me hold since he knew already what I was going to ask before I even said.