Leslie was so nice and very helpful and easy to talk to. The whole staff was! Wouldn't go anywhere…read moreelse.

If you can avoid shopping at this location please do. The customer service was awful. I ordered a…read morewatch, they said they would call me when it got in and they did not. I came into the location to see if it was in and was met with problem after problem. The staff was visibly frustrated with having to figure out how to correct issues. I would never shop here again.

I updated my iPhone today at this location. Customer service was excellent! David, the Verizon…read moreagent who worked with me, was very knowledgeable about Verizon services and products, and provided me with excellent service. He answered all my questions in detail and I did not feel rushed or hurried. His personable and friendly manner was also appreciated!

Came here inquiring about Home Internet. Decided I'll wait a bit for considering. Made a watch…read moreimpulse buy haha. No issues, in and out quick. The store was busy and the employee helping me was friendly.

Andrew was GREAT. When the AT&T store on Lagrange and Ogden screwed up my order, I left and went…read moreto this store. In 15 minutes, I walked out with a new phone. He was smart, helpful, polite and fast. Awesome.

Oscar is the best!! Wonderful customer service, patient and thorough!!! Anyone that needs help with…read moreATT services should see him at this store!

The many times being at this establishment I have seen professionalism placed at its best. They can…read morebe busy,but the employees will help you the best that they can! Anytime I crack my screen, fixed and no issues. Any issues with family phones, I instantly bring it to the store. Store has a variety of many options to look at purchasing new items while waiting for repairs :). Be patient and you're going to love the end result!

they fixed my phone screen several times, they're a very professional business with a great rate…read morefor repairs! love how real/straight to the point they are and always feel satisfied about my experiences.

TMobile in general is awful. Customer Service is benign at best due in large part to the call…read morecenter being located in the Philippines - completely useless. But this store is not much better. Unless they're selling you something, they're completely useless. For example, I tried calling them 5 times this morning. Each time the phone rings incessantly and disconnects. I find it hard to believe that they're so busy that they can't answer an incoming call. Ridiculously lazy and unhelpful.

great service everyone was kind and attentive with helping me with my technical difficulties and…read morequestions Mercedes really helped me out in a pinch thank you

Thank you MARIANA!!! and everyone at this store. I've been coming here for ten years and cannot say…read moreenough about everyone there; whether I'm coming in to buy something, to have something fixed or just to ask a question, I'm always helped and welcomed. No hard sell-ever. I came in last night because my phone was dying (after four years, so I can't complain). I'm on a budget and tech challenged. Mariana came to the rescue. We found a phone I could afford, a plan I could afford, then she sat down with me for over an hour; transferring all of my information from my old to my new phone. She added the apps I use, updated the information, and made sure that everything worked before I left. And this, was while all of her colleagues were leaving, and the store was about to close. Professional, knowledgeable, patient and kind. Thank you MARIANA!!!

DO NOT go to this store. I have bought hundreds of phones over the years for business and…read morepersonal. ANTHONY is extremely rude. Ordered a phone online, paid for it and told it would be ready on 3 hours. Made an appointment for 6 hours later. I had a confirmation email ! 40 minutes after my appointment time, Anthony finally comes over. He is rude from the get go. He said they didn't have the phone, no manager on duty and "he wasn't going to argue". ??? And got up to walk away. Huh??? Immediately left, went to Old Quarry AT&T store. Talked w Andrew and walked out with phone within 15 minutes. Polite, professional, and intelligent!! DO NOT GO TO LaGRANGE STORE