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    Back in the Game Video Games & Repair

    4.3 (40 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    5 months ago

    Would definitely recommend Back in the Game!! They offer great repair service and reasonable pricing!!

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    10 months ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    3 years ago

    I had needed repairs a while back when they were near my house in Lansing Illinois never had any complaints

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    5 years ago

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    9 years ago

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    7 years ago

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    8 years ago

    Great Iphone repair from screens, charging ports and head phone jacks they are quick, reliable and stand behind their work.

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    8 years ago

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    9 years ago

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    14 years ago

    Finally, just what this world needs. A place that will fix any electronic device without charging you an arm and a leg.

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    11 years ago

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    8 years ago

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    14 years ago

    Awesome bunch of guys. Fixed my laptop screen for less than half what the manufacturer wanted. Good quality work, and will come again.

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    11 years ago

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    14 years ago

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    12 years ago

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    Ask the Community - Back in the Game Video Games & Repair

    Review Highlights - Back in the Game Video Games & Repair

    Fixed my laptop screen for less than half what the manufacturer wanted.

    Mentioned in 2 reviews

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    The Collector's Kid

    The Collector's Kid

    (21 reviews)

    The Collector's Kid has an online shop through WhatNot as well as a brick & mortar store in St…read moreCharles. The inside is very well organized and has a bit of everything (toys, cards, funko pops, etc). I visited to look at their funko pop selection and was thoroughly impressed by their variety of pops and quantity of selection. They had pops ranging from sports, tv shows, marvel, disney, anime, horror, and more. Most items were commons but they had some more rare, graded, and signed items near the main counter. The pricing was a little above market value but it's always cool to see certain pops in person. They were running a "buy two, get one free" on pops under $50 which helps on pricing!

    This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

    Disc Replay

    Disc Replay

    (71 reviews)

    $

    One of the laziest groups of employees I've encountered works at this Disc Replay location. I…read morecouldn't find a specific item, so I asked a male employee for assistance. Instead of actually checking, he led me to a section that I already knew was incorrect. I went along with it briefly to give him the benefit of the doubt, but it quickly became clear he wasn't interested in helping. Without making any effort to search or verify, he simply said they didn't have the item. He then brought over another employee who immediately backed him up rather than attempting to locate the item or provide any real assistance. This was a stark contrast to my past experiences at the Orland Park location, where employees were helpful, looked items up on their computers, and were able to locate plenty of what I was searching for. Unfortunately, the lack of effort and professionalism at this location has cost them a long-time customer. I will not be returning.

    I really enjoy coming to disc replay due to their large selection of games and merchandise. However…read moreI had a poor experience today when I noticed one of the plush toys I purchased was already damaged. I came in to make the return, pointing out the damage showing my receipt and the plush's original packaging and price tag, and offered either store credit or to replace it with the same plush or one of equal value. I was told no, and that they don't accept returns. Despite the fact all plush are sealed meaning I couldn't have examined it for damage til I purchased it, and they were the ones who had ordered the merchandise and sold it to me, meaning the blame is on the buyer not the consumer. I felt my money was wasted with my purchase as well as my time with my attempt to return it.

    Back in the Game Video Games & Repair - videogamestores - Updated May 2026

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