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    Discount Tire

    3.6 (55 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - Discount Tire

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Discount Tire Photos

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    Reviews With Photos

    Thomas W.

    Had new tires put on, and they wore down within a month. Came in and they gave me new ones and aligned the wheels so it wouldn't happen again! They just got a new manager and he seems like he wants to do right by the customers. Friendly and will be doing business here again. They will always try to push more stuff on you to buy, so that should be expected but they respect a no.

    Service Counter
    Chase C.

    Well, sometimes you have to get these expensive things called tires lol. I came here because they had the best price on tires that I wanted for my car. I placed my order online and scheduled it online too because they offer what they call "pit crew service" if you do it that way which includes being in and out in 30 or less minutes. Unfortunately, it took over an hour and that was bothersome because I had a scheduled time. Basically, if you offer a scheduled appointment time, I think it should be honored. I also have custom painted rims and those were damaged pretty bad from the tire change. The manager assured me he would make it right but I have yet to hear back. Additionally, the weights used to balance the tires weren't put on possibly incorrectly because I found them falling off inside my garage and had to spend more of my time going back to get that fixed too. Basically, just wasn't there for me service wise in this experience. Update: (few days later) When I did go back, Jon did do everything he could to make it right including accommodating some cost to repair the rims. This was much appreciated and I do feel like things where made right at the end of it all. Unfortunately, time is and always will be money and because it took 3 times to get everything squared up right I just can't change the star rating for this particular experience... but because Jon did an excellent job to make it right, they haven't lost me as a customer either and improvement is always good for business!

    Stuck valve cap, Dan got it off and replaced the old ripped valve stem with a new one. Even gave me new caps, shined the tires!

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    26 days ago

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    1 year ago

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    2 years ago

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    6 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Discount Tire

    Review Highlights - Discount Tire

    I do know this, I will continue to take my tire business to Discount Tire in Provo.

    Mentioned in 2 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (73 reviews)

    Customer service here is terrible…read more From the moment I walked in, I wasn't greeted and was immediately spoken to rudely. I explained exactly what I needed and even mentioned I've worked in the tire industry for 2 years, yet I was still questioned and pressured on my own specifications. I waited over an hour for a simple flat tire replacement. During that time, I asked an employee to grab something from my car he "forgot," and I had to ask again later as there were multiple times he wasn't even busy. After all that waiting, they finally brought my car in, only to refuse service due to a stripped lug nut, That part is understandable. What's not understandable is them trying to pressure me into still buying the tire even after refusing to install it and wasting my time. When I pushed to cancel everything, the "manager" told me he could technically still charge me for installation since the tire was already on the rim, and that I'd have to pay for installation even if I didn't get the tire but he was going to "let it slide." That's not how you handle customers. To top it off, when I went outside to get my car, that same "manager" came up holding a broken plastic piece from my door handle and said, "sorry, I broke it can you take it out for me." No accountability, no real apology. At that point, it felt like the situation was handled out of ego, and frustration rather than professionalism, especially after I pushed back on being charged, not surprised. If customer service matters at all, this damage should be addressed and paid for. I won't be coming back.

    This link of the Discount Tire chain has the best service that I found. I've been in a long time…read moreDiscount Tire Customer, in multiple locations across Utah and Colorado . This Orem location is prompt and when they say it's gonna be an hour - they are spot on. Their service is wonderful. They explain everything thoroughly. Not sure what else you could wish for in a tire repair place. Although they don't offer the exact same tires as Costco - I have compared prices and find that discount tire holds their own as far as value in pricing. They also can get tires in same day everyday. Costco is more of an assembly line. Discount Tire seems to care about the individual and loves to explain what's going on with your tires They pretty much have a customer for life in me.... Well done discount tire!!

    Discount Tire - tires - Updated May 2026

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