My daughter was in the middle of finals and projects when she discovered she had a flat tire. We had it towed to Discount Tire and it was changed in under an hour. Thanks Quinn and staff! read more

I got a flat tire while traveling into Utah. At 4:30 I called the store and said I was in a tow truck and wondered if they could help me out tonight. He said sure we'll find a way to get you home. They stayed 40 minutes after closing to help me out. read more

Maximo saved the day! He quickly diagnosed, and fixed the problem. We were far from home and the professional team at this shop was stellar. Thank you. read more

Had new tires put on, and they wore down within a month. Came in and they gave me new ones and aligned the wheels so it wouldn't happen again! They just got a new manager and he seems like he wants to do right by the customers. Friendly and will be doing business here again. They will always try to push more stuff on you to buy, so that should be expected but they respect a no. read more

Discount Tire - Tires Near Me - Provo, Utah

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Well, sometimes you have to get these expensive things called tires lol. I came here because they had the best price on tires that I wanted for my car. I placed my order online and scheduled it online too because they offer what they call "pit crew service" if you do it that way which includes being in and out in 30 or less minutes. Unfortunately, it took over an hour and that was bothersome because I had a scheduled time. Basically, if you offer a scheduled appointment time, I think it should be honored. I also have custom painted rims and those were damaged pretty bad from the tire change. The manager assured me he would make it right but I have yet to hear back. Additionally, the weights used to balance the tires weren't put on possibly incorrectly because I found them falling off inside my garage and had to spend more of my time going back to get that fixed too. Basically, just wasn't there for me service wise in this experience. Update: (few days later) When I did go back, Jon did do everything he could to make it right including accommodating some cost to repair the rims. This was much appreciated and I do feel like things where made right at the end of it all. Unfortunately, time is and always will be money and because it took 3 times to get everything squared up right I just can't change the star rating for this particular experience... but because Jon did an excellent job to make it right, they haven't lost me as a customer either and improvement is always good for business! read more

Discount Tire - Service Counter - Tires Near Me - Provo, Utah

I went in to get my all weather tires put back on after having my snow tires on for the winter. I checked in and payed and they said it would take about an hour. I sat down and waited for about 45 mins. I was fine with the wait, it was pretty busy. There was a guy who came in about a half hour after me and they told him the same thing. They ended up pulling his car in about 15 mins after he arrived and before mine. I waited another 15 mins and they still never pulled mine in. I ended up going to the desk and asking for a refund. They told me they were just about to pull it in and they were sorry about the way. It seemed like a terrible way to do business. 0/10 would not recommend going to these guys. read more

literally live savers! my tire had a nail in it and they were able to fix it so quick for me. I am a discount tire fan for life...also some really attractive men work here so honestly why go anywhere else read more

I had a good experience with Discount Tire today. I needed two front tires and they quickly got me in and had me out within a 1/2 hour. Discount Tire out here in Provo, UT also does alignment checks which they performed one that was complimentary. They took the time to help me understand the report so that I could make an informed decision about whether or not to have it done. Nice people, quick service and really appreciate their attention to detail and getting me out as quick as they could. The other nice thing about Discount Tire is that they are more of a national company so their stores are connected and they support the same warranty. There's nothing like knowing that they will cover a damaged tire and take care of things without charging you more, giving you peace of mind. read more

I went in yesterday to get a low tire repaired and my tire pressure monitoring system replaced. I ended up needing some extra services taken care of but I left the shop feeling confident. I didn't have any issues last night but when I started the car this morning, my low tire (which I thought was taken care of) was low again. I'll admit, I was pretty angry when I went back in but they were incredibly kind and apologetic about the situation. They took care of my tire quickly and at no extra cost to me! They provided excellent service and care, went above and beyond to make sure I was satisfied and safe! I will definitely be a returning customer. read more

Excellent service from Dan the man!!! 10/10 would recommend Provo Discount Tire. Dan went above and beyond to make sure I left safe and happy. read more

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Went to have my tires filled with air and the technician stole my valve extension off my vehicle tires which was there because one of the valves leaks air. He replaced it with a regular tire cap without my knowledge. I found out when I came out of my house to a flat tire. He never said anything to me that he was taking that valve extension off my tire or asked if I wanted that replaced. When I called back to pick up my valve extension naturally nobody knew anything about it and they refused to replace it. I get it its under$10 but I don't care if its$10 or$100, theft is theft. read more

The wife and I picked up a screw in our tire on our cross country road trip. Chris and the friendly, helpful staff got us all fixed up and back on the road in no time! Thank you!!! read more

If you need any tire work this is the place to go! They take extra care of their customers and provide the best experience and results. They double check their work and are fast! I wouldn't go anywhere else! Their value for their products and service is worth it! Their service team is very friendly too. read more

Came here after calling on a Tuesday at 4:30pm and Jordan and his associates informed me that my tires were here. It was now when I arrived and I was confused how the tires were already delivery being that they told on Tuesday that it would be a few days. Prior to driving I inquired again if they were sure that my tires were there as it had not even been 24 hrs that we had placed them. I left work early to come and get the tires installed . When I arrived, they greeted me and began working on my vehicle. About 10-15 minutes, they told me that the tires weren't there and they only had 2. I spoke to approx 2-3 associates including Jordan, and they seemed non chalant about the situation and seemed as if I was part of the problem: never doing business again. I had to come back and get the second set of tires installed. read more

Couldn't help me with a simple flat tire, wanted me to get 4 new tire. The employees we're great I appreciate your help. But ended up going to Big O tires where they got the job done. read more

Lance and the team pulled a screw from our tire on our trip to Bryce Park. We did not have an appointment but they got us in and out in no time. Everyone on the team was awesome! I've never had better service at a tire store. It's a breath of fresh air to be treated so kindly. Thank you !!! read more

The service here was superb, let's be honest changing tires is expensive and that is just the reality of the service, everyone I interacted with was courteous and well informed. Everything was exceptionally timely. The tires I wanted had to be ordered and even with that everything was done in less than 24 hours. read more

Brought my vehicle here to get new tires before selling. They replaced the tires, but also damaged the body by not using the appropriate jack points (a few inches away). Now I can't sell the vehicle because of ongoing repairs, and have to turn away prospective buyers. Repair was supposed to take a couple days but after almost a week waiting for their claims adjuster to reply to the shop or me, now repair will take 2 weeks or more. I will say the shop took responsibility after I returned with the vehicle and pointed out damage. I still don't understand how a tire shop would be so careless for the one service they provide, but we all make mistakes and have bad days. I just wish someone's bad day didn't turn into my November nightmare. read more

Chris is amazing!! Super nice and he came and helped me and got my keys and got started before I even reached the door! Amazing service! Not pushy at all just there to be kind and help! Gave me complimentary services as well. read more

Without question the best customer service of any tire store I've been to, and I've been to several! Chris rocks! Their prices are great, too! read more

I brought in 4 tires to have them mounted and my vehicle aligned. They inspected the tires before pulling my vehicle into the shop. I notified them one of the tires had a patch and me and the rep looked at it together. After about 15 minutes they came out and told me the patch had a hole. It did not have a hole when my and the rep inspected them before I paid for the service. Not sure how this happened. They then said they couldn't fix the simple hole I had in the center of the tread and tried to sell me a new tire. No thank you. They did refund me for the one tire mount and balance. After 2 hours(they said it would take one hour max) I get the car and drive away. Now my stability control light on my dash is on. I take it back and they said it must have been a bad sensor I had before bringing it in and now that they did the alignment the light is just now turning on. They didn't say anything to me before I left the shop. I'm not sure what they did to make the stability light come on but they refused to offer to help fix it. The only thing the manager said they could do was refund the alignment. I don't know why they would do that if they were not at fault. DO NOT GO TO THIS SHOP UNLESS YOU WANT PROBLEMS read more

These guys are awesome! We were leaving to go to St. George for the weekend and saw that our low tire light was on. This was 5 minutes before they closed for the day, and they were willing to check our tires and patch a hole in the tire. They never complained and were happy to help us the whole time, even though they had to stay a few minutes later than normal. Awesome service, definitely coming back! read more

Yall should be ashamed of yourselves. Your employees at the University store in Provo just LIED to my wife and tried to convince her that the "heating coils" in her tires were bad and that all tires must be replaced and then tried to INTIMIDATE her into buying tires by telling her you were not legally allowed to let her leave without replacing her "heating coils" in her wheels. SHAME ON YOU Thank god my wife had the sense to know this was a lie and call me for help. YOU WILL NEVER GET MY BUSINESS, and you do not deserve ANYONES business when you operate by lying and trying to take advantage of women. read more

went in for a free tire pressure check so they could fill one of my tires that was low. they told me they just wanted to check it and make sure it was it was fine. i'm a college student and my dads a mechanic and checked all my tires during his visit 3 weeks ago and said they are great and safe to drive on. the employee told me my tires were not safe to drive on the road and he couldn't even work on them because they were "too old" and i would need to purchase 4 brand new tires from them if you're a woman especially, i would go to a small local tire or auto repair shop where they have your best interest at heart instead of trying to manipulate you into spending money like the big chains try to do read more

Jeremy was great to work with. Got me a sweet deal on tires and wheels for my 1994 Mazda B series. I actually went to les Schwab and GCR who offered me a less expensive wheel and when I showed that to discount they price matched me so that was great money saver. I had very rigid time constraints and they were able to cater to me highly recommend both for price and price match capability as well as customer service. They were the best in town as far as price for wheel and tire combo and the ability to get it done in a timely matter. read more

They have a new customer for life. I had gone to another company who not only charged me and sent me on a wild goose chase to three of their other locations, and still no luck, so I finally decided to go somewhere else for help. I stopped in at discount tire in Provo and they were so helpful, quick, efficient, and the issue was fixed in ten minutes. I was so thrilled and appreciative, I made them cookies and dropped them off to them a few days later to say thank you! I was that impressed with them! They were informative, honest, fair priced, and knowledgeable. Highly recommend! So glad I stopped in here. Thank you!!!! read more

Go to discount tire if you like spending more than you need and don't mind your car being returned to you in worse shape than when you arrived. Positives: Got a personal call from the store manager, who cares about service and was very friendly. Negatives: His staff, however, have left me increasingly frustrated that I trusted them with my car. Car scratched up! Came here to put ultra high performance tires on my immaculate kept car. Left with scratches on the sides & hood of my car. Cost of the tires was, I later discovered, higher than at competitors down the road. Bottom line: save money and feel better by going somewhere else. read more

I feel absolutely horrible I left out of there without anyone's name. x_x I drove my truck from houston, tx to orem, ut then to chicago, il and then back to utah and a few other places. somewhere along the way my 4runner ended up with piece of metal in the front passenger side tire. though the time was pretty swamped when i arrived which was roughly around 3pm. 45 minutes later, they pulled out the piece of metal, patched my yokohama offroad performance tires and i was good to go. much obliged to the guys here. appreciate it! :) read more

I've always liked discount tire. They're really great, but this place is great, particularly the customer service. If you need help talk to Joe... He will help you and be super nice and not try to sell you a bunch of stuff you don't need. He saved us a ton of money just by knowing a lot about tires and what tires they have in stock in allllll of Utah. Will bring our business back here. The reason it's not 5 stars is because most of the other employees who work up front aren't the best and they're usually running behind if you make an appointment. read more

And a massive blowout on my work trailer in South Provo look up my friends at Discount Tire and since I had bought the warranty they got me on a new tire and all within a half an hour they knew I was pushed for time I would highly recommend this tire store to anyone they're fast honest and reliable read more

Discount Tire - Look at this blown tire fixed me right up fast - Tires Near Me - Provo, Utah

All the men there were so accommodating and professional. I know almost nothing about cars and they didn't talk down to me and made everything super easy and simple. I'm super happy with the tires I went with. Definitely going to keep coming back here. read more

Regan saved this experience for us! He was so friendly and informative. Great price as well! Front desk service could have been better but Regan swooped and saved the day as we were leaving. read more

It's currently 50 minutes after this Discount Tire is supposed to close, and these guys are still hard at work, making sure that my tire is taken care of. Amazing service, they took a near impossible fixed and fixed it for free. tyler and Mike were super helpful and down to the task, working through my tires issue quicker than I expected. You better believe I'll be back to buy my replacement set of tires. Lifelong customer right here. read more

Terrible customer service. They tell you they'll be at your window in a few minutes and have you wait another 30 minutes. After getting new tires and having plans to travel the following day, I had a flat tire. When i called to resolve the issue, I was given attitude like it was my own fault. They told me the tire pressure light would go off so I didn't think anything of it until I got out and checked my tire to see it flat. Literally would not recommend this location to anyone! read more

So I walk in to purchase new tires. The place was busy. I end up standing there for a solid 5 minutes and no one helped me so I went to Big O Tires instead. I'm sure they do a good job but if a customer comes in and feels invisible, even if you're busy, you're going to lose business to competitors. read more

I have been coming to discount tires for years and they have always been willing to work with me on replacing old tires that I had purchased there. This does not seem to be the case at Provo discount tire. Sales person looked at my tires and said it was a mechanical issue and that they would not be eligible for mileage refund. I took to Ogden location and they honored mileage refund without an issue. This is the 2nd time I have gone to this location and have been told they can't help me. I will not be going here again even if it means traveling further North. I may even take a closer look at a competitor like BIG O or Les Schwab based on the service that was provided here. read more

Double-great experience with this store. In town from California in early April with a tight window to replace two tires, the guys got right on it and had me out inside of 30 minutes. Very fair pricing. My wife is back in town and ran over a rock in the road, flattening the tire. The guys straightened a dent in the wheel, remounted the time, and sent her on her way with no charge. Who does that?! I've very impressed with these guys as I am with their "cousins" at America's Tire in SoCal. The nationwide network is a huge benefit. read more

I have always recommended them in the past, but will never again. I needed new tires, so they helped me find some and said that they would order the tires from another store and the next day, the tires would be at the store. The next day I go in and hey tell me they couldn't get the "Discoverer ATP tires," but the had a "better tire they would give me for the same price.". Turns out, after the fact, I found out they gave me a worse tire for the same price. They gave me the "Hancock" tire that was $15 cheaper per tire. So they ripped me off by$60. Well placed discount tire. Then my air pressure light came on the next day. I took it in and they said it was fixed. Two days later, it happened again. I then took it in for the second time with the same issue. They them took the tire off the wheel and "discovered" the valve stem hole has a cut in it. They then accused me off cutting the hole in it. If I were skilled enough to do that, why the hell would I pay them to change the tires for me? Worst experience of my life. read more

First time at Discount tires. I came to fix my back tire that had a nail. They fix flat for free. I booked my appointment at 3. When I first arrived the front desk was pretty busy. So busy people were walking out because they didn't want to wait any longer. I waited roughly for 10 minutes. I will say, when one of the guys were done with another customer he kinda acted liked I wasn't there! So instead going to him I just turned to the other guy who was friendly! I think his name is Ryan. I gave him my information about the car I drive. We then made our way outside. We he saw my back tire he told me I they can't repair the tire because the thread is beyond repair and that I would need a new set of tires. I told him I would want the cheapest tires. He told me that it wasn't a good idea because my tires on my current tires were rated better! He then explained to me the differences between the cost of tires and what I would be getting. For example he told me if I got cheap tires, the noise, smoothness and handling would change dramatically! I didn't know anything about tires and trusted him. I got two tires that was $111 and total came out too $278.75 including taxes! I would totally recommend this place to my family. read more

Discount Tire - Friday after noon, doesn't look busy but the mechanics are busy. - Tires Near Me - Provo, Utah

I told the associate that I need a flat repaired. Before I even told him what tire it was, he told me I need to replace the tire, even though it wasn't flat at the time, I had just filled it up with my air compressor. After that, he went out to my car and told me that all 4 of my tires needed to be replaced and proceeded to quote me 650$ for new ones. I was in the same location one week prior for a different flat repair and that associate told me that my front two tires were starting to get low, my back two were full tread still, and never told me I needed any of them replaced. so one or the other was not being honest, and because my tires are only 10k miles driven, I think I know who it was. All of the other associates were very nice and I plan on going back to do my future business there because I have always been impressed with discount tire, but I would prefer not to do so with that associate because of this visit. read more