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    Discount Tire

    3.6 (55 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Discount Tire

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Discount Tire Photos

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    Reviews With Photos

    Thomas W.

    Had new tires put on, and they wore down within a month. Came in and they gave me new ones and aligned the wheels so it wouldn't happen again! They just got a new manager and he seems like he wants to do right by the customers. Friendly and will be doing business here again. They will always try to push more stuff on you to buy, so that should be expected but they respect a no.

    Service Counter
    Chase C.

    Well, sometimes you have to get these expensive things called tires lol. I came here because they had the best price on tires that I wanted for my car. I placed my order online and scheduled it online too because they offer what they call "pit crew service" if you do it that way which includes being in and out in 30 or less minutes. Unfortunately, it took over an hour and that was bothersome because I had a scheduled time. Basically, if you offer a scheduled appointment time, I think it should be honored. I also have custom painted rims and those were damaged pretty bad from the tire change. The manager assured me he would make it right but I have yet to hear back. Additionally, the weights used to balance the tires weren't put on possibly incorrectly because I found them falling off inside my garage and had to spend more of my time going back to get that fixed too. Basically, just wasn't there for me service wise in this experience. Update: (few days later) When I did go back, Jon did do everything he could to make it right including accommodating some cost to repair the rims. This was much appreciated and I do feel like things where made right at the end of it all. Unfortunately, time is and always will be money and because it took 3 times to get everything squared up right I just can't change the star rating for this particular experience... but because Jon did an excellent job to make it right, they haven't lost me as a customer either and improvement is always good for business!

    Stuck valve cap, Dan got it off and replaced the old ripped valve stem with a new one. Even gave me new caps, shined the tires!

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    Page 2 of 2

    Ask the Community - Discount Tire

    Review Highlights - Discount Tire

    I do know this, I will continue to take my tire business to Discount Tire in Provo.

    Mentioned in 2 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (73 reviews)

    Customer service here is terrible…read more From the moment I walked in, I wasn't greeted and was immediately spoken to rudely. I explained exactly what I needed and even mentioned I've worked in the tire industry for 2 years, yet I was still questioned and pressured on my own specifications. I waited over an hour for a simple flat tire replacement. During that time, I asked an employee to grab something from my car he "forgot," and I had to ask again later as there were multiple times he wasn't even busy. After all that waiting, they finally brought my car in, only to refuse service due to a stripped lug nut, That part is understandable. What's not understandable is them trying to pressure me into still buying the tire even after refusing to install it and wasting my time. When I pushed to cancel everything, the "manager" told me he could technically still charge me for installation since the tire was already on the rim, and that I'd have to pay for installation even if I didn't get the tire but he was going to "let it slide." That's not how you handle customers. To top it off, when I went outside to get my car, that same "manager" came up holding a broken plastic piece from my door handle and said, "sorry, I broke it can you take it out for me." No accountability, no real apology. At that point, it felt like the situation was handled out of ego, and frustration rather than professionalism, especially after I pushed back on being charged, not surprised. If customer service matters at all, this damage should be addressed and paid for. I won't be coming back.

    This link of the Discount Tire chain has the best service that I found. I've been in a long time…read moreDiscount Tire Customer, in multiple locations across Utah and Colorado . This Orem location is prompt and when they say it's gonna be an hour - they are spot on. Their service is wonderful. They explain everything thoroughly. Not sure what else you could wish for in a tire repair place. Although they don't offer the exact same tires as Costco - I have compared prices and find that discount tire holds their own as far as value in pricing. They also can get tires in same day everyday. Costco is more of an assembly line. Discount Tire seems to care about the individual and loves to explain what's going on with your tires They pretty much have a customer for life in me.... Well done discount tire!!

    Cougar Tire & Auto

    Cougar Tire & Auto

    (55 reviews)

    Selling low quality rotors and brakes. Instead of calling clients to let them know the rotors are…read morewarping premature. They wait for the warranty to expire. New management is more concerned with profits then providing quality parts and service. Stay away save yourself the headache.

    DO NOT TAKE YOUR CAR HERE!!! My niece is 18, just bought her…read morefirst car (used), and is very new to cars in general. Hence, easy to take advantage of her. Her car broke down, and because she lives nearby and didn't have anyone to help her, she got it towed to Cougar Tire & Auto. Boy did they take advantage of her. They charged her $150 to run a diagnostic test, which didn't turn up any results. Even so, they went ahead and did a transmission flush for $200, a brake flush for $160, and changed her oil for $85 EVEN THOUGH SHE HAD GOTTEN AN OIL CHANGE LESS THAN A MONTH PRIOR AT JIFFY LUBE! It cost her $657 in total, which she couldn't afford in the first place, and the same day she picked up the car it broke down AGAIN. They said they were not liable but she could bring it back into them. Luckily, we had just gotten to town and were able to take it to AutoZone where a mechanic ran the diagnostics and found that there is a problem with gear 1 and gear 3. Which is a serious problem!! You should be ashamed of yourselves for taking advantage of a young girl who had no idea that she didn't have to get any of the services done. If your diagnostics test had worked, you would have found the problem with gear 1 and gear 3. And if not, why in the world did you charge my niece nearly $700 to flush fluids that would do nothing to help the issue? Can't speak to what its like to take your car here if you are a man, but if you are a woman I would stay away. Even the mechanic who helped us agreed.

    Les Schwab Tire Center

    Les Schwab Tire Center

    (54 reviews)

    I used to love this location, and loved bringing my car here because I trusted the workers, but the…read morelast couple of visits they've been EXTREMELY rough with my car. They don't care about causing any damage to your car and they especially won't inform you when they cause the damage. Took my car in to get a pre-roadtrip check about a month ago, and one of the mechanics snapped my hood cable so my hood is now unable to get open and it will cost between $200-$400 for me to get repaired. Of course, no one informed me that this occurred, so I had no clue my hood was broken until I tried to pop my hood open myself a few days later. My hood was functioning properly before I took it in, yet they declined that they caused damage and refuse to repair it so that's great for me! Went back to get my tires replaced a couple weeks later (don't know why I went back... that was my first mistake), and suddenly the trim on my car around my back tire is starting to come off. It's an easy fix, but it's just upsetting to see the damage they cause and don't inform me of, or even try to fix. Very disappointed. I never write bad reviews, but hopefully this will be helpful to others. You can tell they rush the job, aren't gentle with your car, and clearly couldn't care less about their customers. I would literally steer clear of this Provo location.

    I've seen them 4 times in the last 2 weeks. Every time I go in it's a "new" issue. Terrible…read morecustomer experience. Mechanics cut corners and are very unprofessional. Will never take my car there again

    Discount Tire - tires - Updated May 2026

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