Efren was beyond helpful in providing his guidance and suggestions for my new set of all weather tires. I appreciated his honesty and patience as I tried to make the best decision for the types of driving I was do. He answered all of my questions and allowed me the time to evaluate my choices, whether waiting on tires to arrive to the office to come back or providing incentive for me to choose those that they had in stock to make it more convenient for us both. I was happy with my decision, the excellent service, and am really noticing a difference in my tires! read more

Quick and great service upon opening at 8am on a Saturday. Not too busy. Complimentary water. Air conditioned. Soft music playing. Knowledgeable and friendly staff. Very impressive. read more

Discount Tire - Tires Near Me - Denver, Colorado

I rarely write reviews, but this experience pushed me to it. Came in for a tire rotation, spare, and new windshield wipers. Was told 1.5 hours -- it took over 2 hours and 15 minutes. When I finally got in my car, the alignment was still off AND the wipers were never replaced. They asked me to come back first thing the next morning to make it right. I showed up when they opened, was the first customer helped -- and now I'm being told there's a car ahead of mine and it'll be another hour and a half. How is that possible when I was first in the door? Two visits, same poor communication, same wasted time. I won't be back. read more

On the phone I scheduled a winter tire change and then alignment. I came to the shop and found out that the line for alignment was too long. I did get the winter tires. They installed one of the tires backwards ie. the rotation is in the wrong direction and filled the tire pressures wrong. read more

Discount Tire - My front left tire. See the rotation arrow. - Tires Near Me - Denver, Colorado

Thanks to the kind staff for all your support and help. They were above and beyond in their attention. Dominic and Efren are the best in the shop. They answered all my doubts and made me feel comfortable with my purchase. Thank you so much. read more

I've been buying tires there for over 20 years and I will never go back.. They are turning into a bunch of crooks...My tires have tons of tread left and they are telling me that they will not fix a flat because there is not enough tread... Are you F'ing kidding me... I have been a car guy for 40 years... I do all my own work... They are trying to sell you new tires when you don't need them... I will NEVER GO back to them for anything.. read more

I went in for a simple air leak and waited 2 hours for them to service my car. Will not be coming back again.

Terrible customer service. Told it would take 1 1/2 hrs to fix. 2 1/2 hrs later and they are saying don't come back until they text

Had a flat that needed repair- called ahead to check availability and Sebastian was super friendly! Got me in quickly, and when my tire needed replacement rather than repair- it was covered under my warrenty! They put my spare on, reset all my over-overtightened lug nuts so that ill be able to change it myself next time, and ordered the tire which will be in soon! Overall it was a quick & helpful experience with friendly staff :-) read more

Even though they are further for me to go, I love their service, friendliness and honesty. Great experience every time! Great service guys! I would be happy to give them 10 out of 10 stars! read more

I would give 10 stars if I could. Super friendly staff, always greet you when you walk in. Great and professional customer service. Tony the manager runs a tight ship, lobby is clean and they pay attention to small details such as water for customers. I've had my car in over a dozen times and hands down best Discount in town!! Also, I would recommend the tire warranty. It's a great value and well worth it. read more

Terrible, I stopped in to get a puncture fixed, they (I believe his name was Alex) told me he wouldn't fix it because the tread was so bad. Went next door to Big O Tires and they told me I definitely had more life in my tires. I used to work with mechanics so I could tell they were trying to upsell me to buy new tires and I'm extremely glad I left. I would not recommend going here. Drive 5 seconds (not an exaggeration) more and stop in at Big O Tires to get your car serviced! read more

awesome customer service. Sebastian G help me and was honest and his opinions were super helpfu!

Very rude service after they said I just need to verify information and then suddenly said he couldn't do that. No empathy or customer service whatsoever read more

Been going to discount tire all my life Service has never been this lacking got one new tire put on it wasn't aired up properly Needed to add air! when I got home I discovered that when they put the old tire back in my trunk they broke the handle to release my seat Which is going to cost me Not happy at all read more

I wish I can do zero star, this place just tried to rib you off on anything first asked you to replace windshield vipers and said you had to pay for rebalancing even you already paid from the first place, stay away from this place read more

We very nice and helpful to pick the right tires for me and my car very clean the staff is very nice

Highly recommend! This professional and friendly team will get your tire situation all sorted out with utmost time and cost efficiency. Forthcoming, did not try to upsell me. Excellent work! read more

Very friendly, helpful, and honest. Good customer service and got me in & out in a timely manner.

First & last time going to discount tire. I would like to at least recognize Connor who assisted me initially. I booked an appointment for a tire inspection/wheel alignment. Alignments are a walk-in service at this location. After an hour, Tony ( the general manager) called my name & stated he would like to show me what was going on with my car. He stated due to my tires condition they would not be able to complete the alignment today & showed me what they noticed. His reasoning was valid & I took no issue with that at all. He then proceeded to focus on one of my rear tires stating the "spare" tire I was riding on was not good. I advised him that I had recently had a flat tire and took it to a nearby used tire shop & had it replaced. I showed him where my actual spare tire was located on my car. He proceeded to try & argue with me that I was wrong & that was an old tire from 2004 (?) & that there's no way that is not the spare because of my hubcaps. He then asked if I would like a quote on a new set of tires, I obliged. We went back to the counter & as he was giving me the quote, he STILL continued to INSIST that was my spare & he found it hard to believe that they replaced my tire with that one saying it was old. I paid for the wiper blades that I did need. That whole interaction turned me off from ever retuning. You would think the general manager would be focused on gaining business instead of trying to debate the customer. I will be purchasing my tires & getting the repairs I need elsewhere. read more

The claim to have lower prices but they force add stuff to your cart that you dont need which makes them much much more expensive. Guess ill just buy it from amazon and save a $100 read more

Had an emergency flat with a trip to the mountains the following day. They were great about getting me on the road in no time and good about explaining what they were doing. They didn't try to sell me 4 tires when I needed 2. read more

From my initial call to picking up my vehicle, the service was above & beyond. The employees were all professional & very nice. I did wait for an hour, after my appointment time. I had a screw & they fixed it at no cost. I think that may be standard. In my experience great service is hard to come by nowadays. read more

This was terrible. We checked in at 9:35 for a 9:45 appointment and JUST started talking with employees at 10:30. Employees flat out lied to us about timing and availablity. We booked and appointment and purchased tires A MONTH ago and the tires aren't if in stock!!! We we're waiting there for hours and we still haven't gotten ANY progress. Absolutely terrible. If I could, I would leave a 0 star review. Never coming here again. read more

The staff is amazing, very helpful and always looking at making things better for customers to save us money! I got the warranty on my tire purchase in 2022 for the front tires and beginning of 2023 for the back. When I went in for a slow leak on the front drivers side, they informed me the tread was no longer safe on both front tires. Since I bought my tires there they were only going g to charge me the price of one tire instead of two, but because I have the warranty I only paid $14.95 for both tires! Thank you for taking some stress off me and for taking such good care of your customers! read more

The whole process was super smooth and easy. Definitely recommend purchasing the tires beforehand and placing the appointment with it. Guys working the front were very nice. read more

It took this amazing team less than 20 minutes to fix my tire. On a Friday evening. As a walk in just before closing. Then, they didn't even charge me for it. Gave me a receipt too. Literally everyone working was happy and friendly and busy but still courteous. 10/10 would flatten my tire again for such good customer service. read more

I came here with my mothers car because of warranties on the tires through discount tire. They did not have the correct tire in stock and said they could have the tire in the same day. I asked them to please call my phone rather than my stepfathers phone (on the account) because he is out of the country. They assured they would call MY phone the same day when the tire was in. I never got a call. I called this morning. The tire has been in- they'd been trying to call my step father's phone- the number I told them not to call. I gave them my cell phone number "uhh no, that number belongs to **** ... no. It's my number and I gave it to you yesterday. Can I come get the tire put on?" Sure come on in we will get you taken care of" I come in, *confusion all over the place* then - can you just leave the car with us? It's going to 1.5-2 hour wait MINIMUM. No. I have nowhere to go. Nobody to pick me up. But I can't keep driving on the spare SO I'll wait even though I have 4 other things I'm supposed to be doing and this was supposed to be done yesterday if you had called THE CORRECT PHONE NUMBER. Oh my gosh I'm so frustrated. I'll never replace my own tires with discount. NEVER read more

Got a tire rotation which resulted in my cars alignment getting knocked out of place. Conveniently the store just started doing alignments that week, so I can pay to fix the problem they caused... Seems like crooked business to me. read more

I had a flat that Big O Tires took 5 hours to repair and could not fix, that is when I bought it to Discount Tires and was so happy when they fixed it only to find out it was flat again the next morning. Now they're claiming they fixed it but as I was sitting around waiting for my car they never told me it was ready so I had to find out 45 minutes after it was done. Save yourself some time and heartache and don't go to either. Was trying to give them two stars but how to change it to 1 because when I went outside my car was parked behind an 18-wheeler making some kind of delivery in their yard and I couldn't leave the doctor sitting there and enjoying watching myself die sooner 45 minutes later for no reason whatsoever then they go and decide to jam my car behind an 18-wheeler so that I can't leave. Finally when I got home I realized they pushed my car seat back into the flat folding space in my rear of my car and crammed my windshield fluid upside down into it with the seat getting pushed back all the way, thereby breaking it open and leaking liquid all over the inside of my car. Honestly they are a crappy shop. read more

I made an appointment last Saturday to get my snow tires changed over and had several issues that made this a negative experience: - Despite having an appointment I had to wait over an hour before they started on my car and it was there over 2 hours total. The check in people were nice and thanked me for my patience so if that wa the only problem I wouldn't be leaving a negative review - A few minutes after leaving my tire pressure monitoring system dinged saying that 2 of the wheels were 7 PSI below the recommended pressure. I didn't have time to turn around and go back but when I later went to another discount tire they confirmed they were under-inflated - When I got home I realized one of the rims was kind of bulging and there was a visible metal piece that wasn't visible on the other ones (see photo). The person I went to at another discount tire said it shouldn't have been installed this way with the weight on the outside and it could have broken the rim. Also why would they do one differently from the other 4? - When I stopped by another Discount Tire a few days later to add air to the tires with low pressure they found in a nail in one of them causing a slow leak. While it's possible this happened after I left the first place, it seems suspicious given how little driving I did and if the nail was in there when they installed the tire they should have noticed - After the initial checkin the communication was not good. They had me pull the car into the bay which was fine but then I wasn't clear if I should give them the key or how I would know when the car was done. I ended up standing awkwardly in the parking lot until I could see it was finished then I had to find someone to ask how and where I pay (which was inside, I just wasn't sure due to COVID). If you do go here make sure you check your car thoroughly *before* you leave! I had better luck at the Discount Tire on S Colorado Blvd or Les Schwab read more

Discount Tire - Incorrectly installed rim - Tires Near Me - Denver, Colorado

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Came to this location visiting from Houston and bought all 4 new tires. Wait time was a little over 2 hrs which was making me a little impatient already since I had plans that night. Once my turn finally arrived all the employees express lack of communication and were on their phones most of the time, they didn't even tell me if I was done. About 10 mins in I realized something was off I could just feel it in the car. Turned out I had a loose lug nut, which I tightened myself. Vehicles still feels off and I'm already on route back to Houston (16hr drive). I then go to a discount tire in Houston turns out none of the tires are balanced therefore causing more wear on the tires. read more

Discount Tire - Proff - Tires Near Me - Denver, Colorado

Ran over a nail, brought the car in and had it back in 45 minutes or so, and it was a little busy. Thanks!

Called ahead for a 1:15 time appointment. I needed 2 tires replaced and they had me out at 1:45. So fast I couldn't believe it! Will come here to replace my other 2 tires ASAP. Definitely go here if you need fast and friendly service. read more

Dillon and Tim are amazing. 100% recommend coming here! Amazing customer service and they went above and beyond to help me in my situation. I am beyond thankful for the service they provided. THANK YOU TEAM!!!! Come here and give them your business please, they are willing to help!! read more

I was on out-of-towner in a VW camper van, visiting Denver, when I discovered I needed new tires. I decided to buy from Discount Tire on Federal, having the tires shipped there in advance of my arrival in Denver. I do all my own work on my cars, so I am weary of anyone else working on my vehicles. My expectations are low. If you are reading this, you've probably already seen the five star rating I gave this place. They surprised me and gave me hope for the future. The positives started when DT called me the day after my order, to confirm my appointment and ask questions. I liked that! On the day of my appointment, there was space in the bay and my tires were ready. They had the proper torque values and inflation pressures on the installer's worksheet. I watched with satisfaction as the men in the bay carefully used jacks (my van cannot be placed on a lift) to raise the van and change out my tires. I looked on with happiness at the proper use of a torque wrench to tighten my lug nuts. In summary, these folks did everything right, and they deserve to be recognized for it. Well done, Discount Tire team on Federal! Also, while you wait for your tires to be installed, Newbarrys diner down the block has great breakfast combos and omelettes. read more

Extremely excellent customer service!! Super happy that I choose this place to get my tires done. I'm new to the area and had tons of questions. They answered all of my questions with patience and grace. I even needed my license plate to be put on and they added that service on for free. Wonderful excellent. read more

First step in fixing up my old ride. I have used discount for years. Free flat repair, can't beat that. Always trust them to be honest and keep me safe. I looked high and low for wheels for my restoration project and settled on these. Tyler and Dave took care of me from start to finish and I couldn't be happier. Good job guys read more

Discount Tire - My old wheels - Tires Near Me - Denver, Colorado

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Great communication and very fast reliable service! My car felt so much better after I visited this place!

I can't remember the name of the person who helped me but I had called ahead to see if I could return an item I bought at this store and was told I could. It turned out that I couldn't do to some extenuating circumstances but the person that helped me when out of their way to support finding a solution and helped it work it all out. I was very appriciative. Thank you! read more