Alan made our experience at the Floor Store informative and easy. He showed us alternatives to what…read morewe thought we wanted and provided us with a great solution. The pricing was competitive. We picked up the flooring in two stages and the warehouse staff was helpful, friendly, and efficient.

A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

I've used REDi before for carpet stretching. As always they did a great job. They arrived on time…read moreand are very professional. They were able to answer all my questions. They cleaned up after they were done. I highly recommend this company.

I hired Redi to clean carpets in our bedrooms and our recliners. The technician was very…read moreknowledgeable, quick, and very nice. I will use them again

We recently remodeled our 1950s vintage kitchen which included installing new white oak flooring…read more Joel and his team performed the work in both a professional and personable manner. From the being of the job to end Joel discussed stages of the project and offered great design recommendations. We really appreciated that Joel was on the job every day along with his crew. He really takes pride in his work. Joel was always quick to respond to any concerns that we might have had, he's a perfectionist! I would not hesitate to recommend Joel for any flooring project that you may have. Larry & Kathy

Our oak floor got wet during the power outage and the boards warped when the ice melted. Joel…read morehelped us determine our options and we refinished the floor, replacing some of the boards. Joel and ChristIan were very carefuul and neat. They did a great job and can't recommend them highly enough!

You could tell when Kerry the owner walked in the door to measure and provide an estimate, this was…read morea very solid business. He knew his stuff, addressed our concerns/wishes, and was able to install new LVP over where existing carpet was without quarter rounds. Additionally, I had another room right outside of our living area where I did not want a transition piece and wanted the LVP's to run seamlessly - he could do that also. Others could not. I also needed the stairs done in matching LVP to tie in the existing LVP and then install on the entire bottom floor. No problem. This was a new house we had not moved into, pending new flooring, and although they were more than a month out, Kerry found time move up the schedule by more than a week - which helped tremendously. Fast forward to the work. Tony, the lead installer showed up. For starters, super friendly, walked the job - and there were some intricacies with the job. These guys are good. Extremely clean, very efficient, and did flawless work. I will post photos later of the stairs. After the job was complete, my wife noticed some small issues that had everything to do with our slab floors vs their workmanship. She mentioned to Karen, and maybe a few hours later, Kerry called me (he did not have her phone #), and told me he would address it. Cheryl called maybe the next say and scheduled the fix. I was thinking maybe an hour or so on a Saturday morning, but didn't realize they were going to pull a significant portion of the floor, as well as baseboards, and apply self leveling concrete and level out the floor. It took almost a complete day. I need to mention that Tony and crew came out again and Tony is so meticulous and noticed things that you may not. A perfectionist for sure. Tell me what other flooring companies would do that? I appreciate the above and beyond so much. So professional, so efficient, perfect job and just great people. I almost forgot that the price was very compatible. Yeah you know who I'll be contacting for my next flooring job.

St. Francis Flooring previously helped us with new hardwood floors. We were so happy with the…read moreresult, that we went back for new upstairs carpeting. Kerry and Cheryl, as always, were a pleasure to work with. Kerry really helped us with our carpet selection and his installation team was excellent. They were courteous, skilled, professional, and went the extra mile. One set of closet doors were not hanging properly, so the installers rehung them so that they were straight. The new carpet looks great. We highly recommend the St. Francis Flooring team for all of your carpet and flooring needs.

It was an absolute pleasure working with APF. Carlos came out, took measurements and inspected our…read morewonky subfloor, and helped us a lot in deciding what material to use (landed on sheet vinyl). The quoting process after that was very smooth as well. We always really appreciate getting an organized and itemized quote! The scheduling was also great. We had a pretty complicated time figuring out when to get the flooring down (all on our end, driveway issues, tree issues, water leaks, etc.) but Yuli and Carlos were very patient with us and made it very easy to find the right time to install. Install itself was a breeze and we are very happy with it! Definitely recommend.

We had the best experience with Carlos and All Pro Floors! They recommended hickory engineered…read morehardwood for our new house renovation and it turned out FANTASTIC. They also refinished some original hardwoods that were salvageable! They were efficient and detailed. Cannot recommend enough!

We needed to replace our 2nd floor carpet and used this company. Danielle in the front office was…read morevery helpful with information until a salesperson could meet with us. Breanne is very knowledgeable and had some helpful insight into options available. She came out and took very accurate measurements and emailed her bid and even a diagram of the carpet layout. Scheduling was fluid and they were able to install 2 weeks earlier than originally planned since we were leaving on a trip. On the day of installation, Ken and his crew were on time and got right to work. They moved furniture we were unable to and were very respectful of our house and contents. They finished in 1 day, but took care to do a very professional install. I wholeheartedly recommend this company for your flooring needs. We are a return customer and found them to again provide excellent service at a competitive price.

I have used World of Carpets since the 1980s; both for my home and rental property and have been…read morevery happy with their products and installation. I dealt with Casey Clark and he did not know how to lay out the carpet to have the splice at the hallway. Instead he put the splice in the center of the family room, even though World of Carpets laid out the carpet I planned to replace as I described (splice at the hallway). His layout would have cost me an extra $1000.00 due to the waste. When I questioned this he told me to go somewhere else. What arrogance! There is another guy about his age who is even worse. However the women there were very nice. Things there have really changed. Maybe there a new owner. You can't stretch the carpet one inch like you guys did the first time? The first time the installer was older and more experienced. If you truly could not, I could have cut a one inch wood threshold in front of the slider to make up for the difference. (Other places have thick baseboards.) I'm sure this would be cheaper than $1000.00. Casey did not have time for any of that.

Very helpful local merchant. My favorite carpet store in Santa Rosa. Doug Wagner is THE GUY for…read morecarpets and some really nice area rugs, a huge selection of area rugs from small to gigantic.

12/23/24 ) Doug Wagner of Wagner Carpet is a fantastic man . I have some health issues with…read morerelalpsing -remitting Multiple sclerosis at 76. Doug is helping me . I have a massive collection of Chinese collectible items Doug helped me sending photos to museum sites ,He is also selling some my Persian carpets at a reasonable price split . A good man who listens to the old.

Went looking for a small remnant and they eagerly dropped what they were doing to help us.read more

Rugworks, was recommended to me by my contractor, and its been great one thus far…read more First, don't let the name fool you, they are a complete flooring store. They carry all major types of flooring, including hardwoods and laminates. The selection is budget friendly to the highest end. I recently took home 4 samples, yes they allow that, and encourage it as well; you want to get a good idea of how the floor will look in your own space. Chalk it up to the multiple choices, finishes or manufactures, I just brought home 3 more to sample. My indecision however is being guided by a very familiar staff who know there flooring. I have been greeted and helped by Hernan, Jessie and Jeff. I know with their guidance I will make the best choice soon! I can highly recommend them to you, there is no wonder and certainly no suprise that they have a consistent 5 star Yelp score!