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Rugworks

4.4 (47 reviews)
Closed 10:00 am - 3:00 pm

Services - Rugworks

Carpet binding

Carpet installation

Carpet removal

3 More Services

Carpet restoration

Floor installation

Floor restoration

Rugworks Photos

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Recommended Reviews - Rugworks

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Reviews With Photos

Damaged floor by Rugworks
Scott D.

So we had a house fire and hired a contractor to rebuild the house. We had hardwood floors throughout the house. When rebuilding they offered a different flooring to save money. They sent us to Rugworks to pick it out. We were told is was a nice option when we picked it out. Fast forward to now just over a year after install. The floor is pealing up along the seems in a few places under the kitchen table. I contacted the contractor and was told I needed to contact Rugworks about it to get it fixed. I called Rugworks and they came by looked at it for five minutes and left. They then called me two days later just to tell me "they will fix it but I would have to pay them to do it that it's damaged because it's in a heavy traffic area". It's under the dinning room table the only traffic it gets is an occasional chair sliding in and out. They also said "the chairs need to have felt on the bottom of the legs". I explain they do have felt. This is the kind of work they do and how they DO NOT stand behind their work. Customer beware of Rugworks in Rohnert Park, CA.

New carpet by Rugworks
Heather A.

Affordable, punctual, professional, and courteous! Rugworks provided a detailed estimate that was below our expectations and didn't veer from that figure. They were on time, extremely professional, and very courteous as we completed other renovations around them. I'd highly recommend using Rugworks when you need carpets replaced.

an empty room with a desk and chair

I originally use them when I moved into my house and had to replace a rooms carpet And they did a wonderful job. So when I had to create a room in my garage for an office during distance-learning I went to them. They were so helpful and even did a site visit to help me figure out what type of moisture barrier padding I would need. I was placing the carpet directly over cement flooring. I was working on a shoestring budget and they help me find a piece of carpet from their leftovers Department that worked great!! I will use them for all of my flooring needs!! The room is much better decorated now but this is an example of the carpet. Don't mind the bright orange wall I fell in love with the name cheerful tangerine and thought it would help me get through a year of distance learning :) LOL

a living room with hardwood floors
Brent M.

Let me start by saying I would highly recommend working with the Rugworks team. My sales associate was Hernan and from start to finish his communication was excellent. Hernan's approach is very relaxed, helpful, and at no point did I feel he was trying to sell me on anything. My wife and I had new luxury vinyl flooring installed and a custom rug made of which both turned out just as expected. Their pricing is very competitive, their customer service is great, and their installers work hard and take pride in their work. As a local Realtor, I work with many professionals in the trades and I have to say I will be referring clients to Rugworks for future projects. THANK YOU team Rugworks for your help at our home this year.

a kitchen with white cabinets and wood floors

The team at Rugworks just completed installing luxury vinyl planking (downstairs) and carpet (upstairs) in our home, and we are so happy with the way all the flooring turned out. This is the first time we've had LVP installed and it turned out amazing! We mostly worked with Jeff for our project, but the whole Rugworks team was great to work with. Jeff was super responsive, courteous, highly professional, and even provided us a discount on the floor demo because it went quicker than expected. I appreciated his integrity and honest business practice. It's not always easy to find solid contractors, but I highly recommend Jeff and his team at Rugworks!

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11 years ago

I find Rugwork though Business Bureau the top ten business CA. Need I to say anymore.

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7 years ago

Picked carpet out, got quote same day, installed within 6 days for a special order carpet just before Christmas. Can't beat that.

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Ask the Community - Rugworks

Review Highlights - Rugworks

It took much last minute back and forth with many choices and tweaking instal dates, but Jeff got er done!

Mentioned in 11 reviews

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Pro Flooring Store - Great room

Pro Flooring Store

(18 reviews)

In 2019 Pro Flooring did a great job installing SPC Luxury Vinyl at my rental unit. See my other…read morereview about that (dated 5/27/2019) Fast forward to 2025, and unfortunately there was a pipe that burst in the rental and so a large portion of the flooring had to be pulled out. I decided to have the restoration company that did the drying process do all the repairs, painting, and installation in order to keep things simple (rather than me hiring and coordinating multiple companies). Unfortunately the restoration company's subcontractor did not do a very good job on the corners and edges, and that made me worry about whether there could be other bigger issues like with the leveling. I called Pro Flooring to get some information and see if they could give me a bid if we ended up having more problems resolving the issues. Vitaliy was very kind in spending a lot of time with me on the phone discussing my options, looking at some pictures, and arranging an appointment for his installer to take a look. As it turns out, once I was able to drive up to my rental unit and inspect it in person instead of via pictures on the phone, I felt that there was a good chance the issues were only cosmetic on the edges and transitions. I was able to discuss again with Vitaliy, and that helped me feel even more reassured, and in the end we did not need to have his installer take a look because I was feeling confident that those cosmetic issues could be fixed by the restoration company since they would not use the subcontractor this time. I do wish in retrospect that I had hired Pro Flooring to do this job, because I am sure we would not have had these issues. But Vitaliy sure helped me out by being very helpful and gracious with his time as I needed to figure out the best course of action. Thank you Vitaliy!

So happy with my new floors! Vitaliy was very knowledgeable and after searching...he had the best…read moreprices! He was helpful and not "sales man" like at all. Will recommend to my friends and family!

Steve's Hardwood Floors - Brazilian cherry. Dry fast oil-based sealer.

Steve's Hardwood Floors

(11 reviews)

I have been wanting to write this review for quite some time. We have lived in our home for 20…read moreyears and our maple hardwood floors were in desperate need of refinishing and we also wanted to extend the hardwood into the family room from the dining area. Two other contractors told us that they did not make that type of flooring anymore so we would either have to replace all of the hardwood, or live with it being two different kinds of boards. Then we found Steve. Talk about knowledgeable! This is a guy who really knows his stuff! And loves what he does! He found matching boards, quoted us a great and reasonable price, and got ready to start the job. Unfortunately, through no fault of his own, there were some hiccups. When he ripped up the carpet in the family room, it was discovered that the subfloor was too moist. We waited a week hoping it would dry out, but no luck. Other contractors I feel would just go ahead anyway, but Steve refused to compromise He did not want the floor to eventually buckle. So he paused the job and waited until we got a moisture barrier installed and some other repairs. He then spent almost two weeks meticulously installing, staining, and sanding all our hardwood (entry way, hall, kitchen, dining area, and now the family room). It was quite the feat! And when he was finished I could not even imagine how gorgeous it turned out! Far exceeded my expectations! Steve is a true craftsman and there are not many of those left! This was two years ago and the floors still look amazing! And believe me, we are hard on them! Dogs, cats, people, spills, etc! If you want hardwood floors installed or refurbished, Steve is the man for the job! Plus, he is one of the nicest humans I have ever met and like I said, really, really, really loves what he does! And how many people can say that!

Steve's Hardwood Floors did a great job replacing old carpets with new maple floors in 3 rooms…read more Steve and his crew were skillful, dependable, and Steve finished the job quickly, with excellent results. We love our beautiful new floors.

Rugworks - carpeting - Updated May 2026

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