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    Dimensional Flooring Concepts

    4.9 (47 reviews)
    Closed • 9:00 am - 5:00 pm

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    Water based refinished maple floors.
    Bob S.

    Joel at Dimensional Flooring Concepts refinished my maple hardwood kitchen floors after a new refrigerator leaked and caused water damage. He responded promptly to my initial online inquiry, made through his company web page. Joel was very accommodating in scheduling an appointment for providing an estimate and in beginning the actual work which began and was completed on schedule. Joel was a pleasure to work with; his consultation for my particular floors and attentive professional communication made this home repair seem relatively painless. I recommend Joel and Dimensional Flooring Concepts to anyone who needs their hardwood floors repaired and refinished.

    Before!
    Mary L.

    Joel and his team did an amazing transformation on my dated, damaged American Cherry floors. Communication, timing, cost and quality of workmanship were beyond expectations.

    New dark oak hardwood floors by Dimensional Flooring.
    Amy M.

    We had a wonderful experience with Dimensional Flooring and Joel. We shopped around quite a bit and got several quotes for our large job, which was new hardwood for our entire home. But, we kept coming back to Joel because of his honesty, transparency and top of the line products (we chose a dark oak hardwood with zero chemicals and emissions). From there, we couldn't have been happier with the speed of getting the job done and the quality of Joel's work (he works hands on along with his crew). Highly, highly recommend Joel and Dimensional Flooring!

    Bamboo strand in 2nd floor Windsor condo; installed September, 2014

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    Page 1 of 2

    Ask the Community - Dimensional Flooring Concepts

    Review Highlights - Dimensional Flooring Concepts

    “From the being of the job to end Joel discussed stages of the project and offered great design recommendations.”

    Mentioned in 45 reviews

    Read more highlights

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    The Floor Store

    The Floor Store

    (298 reviews)

    Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

    Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

    World Of Carpet One Floor & Home

    World Of Carpet One Floor & Home

    (56 reviews)

    We needed to replace our 2nd floor carpet and used this company. Danielle in the front office was…read morevery helpful with information until a salesperson could meet with us. Breanne is very knowledgeable and had some helpful insight into options available. She came out and took very accurate measurements and emailed her bid and even a diagram of the carpet layout. Scheduling was fluid and they were able to install 2 weeks earlier than originally planned since we were leaving on a trip. On the day of installation, Ken and his crew were on time and got right to work. They moved furniture we were unable to and were very respectful of our house and contents. They finished in 1 day, but took care to do a very professional install. I wholeheartedly recommend this company for your flooring needs. We are a return customer and found them to again provide excellent service at a competitive price.

    I have used World of Carpets since the 1980s; both for my home and rental property and have been…read morevery happy with their products and installation. I dealt with Casey Clark and he did not know how to lay out the carpet to have the splice at the hallway. Instead he put the splice in the center of the family room, even though World of Carpets laid out the carpet I planned to replace as I described (splice at the hallway). His layout would have cost me an extra $1000.00 due to the waste. When I questioned this he told me to go somewhere else. What arrogance! There is another guy about his age who is even worse. However the women there were very nice. Things there have really changed. Maybe there a new owner. You can't stretch the carpet one inch like you guys did the first time? The first time the installer was older and more experienced. If you truly could not, I could have cut a one inch wood threshold in front of the slider to make up for the difference. (Other places have thick baseboards.) I'm sure this would be cheaper than $1000.00. Casey did not have time for any of that.

    St. Francis Flooring - Our Mohawk Luxury Vinyl

    St. Francis Flooring

    (24 reviews)

    You could tell when Kerry the owner walked in the door to measure and provide an estimate, this was…read morea very solid business. He knew his stuff, addressed our concerns/wishes, and was able to install new LVP over where existing carpet was without quarter rounds. Additionally, I had another room right outside of our living area where I did not want a transition piece and wanted the LVP's to run seamlessly - he could do that also. Others could not. I also needed the stairs done in matching LVP to tie in the existing LVP and then install on the entire bottom floor. No problem. This was a new house we had not moved into, pending new flooring, and although they were more than a month out, Kerry found time move up the schedule by more than a week - which helped tremendously. Fast forward to the work. Tony, the lead installer showed up. For starters, super friendly, walked the job - and there were some intricacies with the job. These guys are good. Extremely clean, very efficient, and did flawless work. I will post photos later of the stairs. After the job was complete, my wife noticed some small issues that had everything to do with our slab floors vs their workmanship. She mentioned to Karen, and maybe a few hours later, Kerry called me (he did not have her phone #), and told me he would address it. Cheryl called maybe the next say and scheduled the fix. I was thinking maybe an hour or so on a Saturday morning, but didn't realize they were going to pull a significant portion of the floor, as well as baseboards, and apply self leveling concrete and level out the floor. It took almost a complete day. I need to mention that Tony and crew came out again and Tony is so meticulous and noticed things that you may not. A perfectionist for sure. Tell me what other flooring companies would do that? I appreciate the above and beyond so much. So professional, so efficient, perfect job and just great people. I almost forgot that the price was very compatible. Yeah you know who I'll be contacting for my next flooring job.

    St. Francis Flooring previously helped us with new hardwood floors. We were so happy with the…read moreresult, that we went back for new upstairs carpeting. Kerry and Cheryl, as always, were a pleasure to work with. Kerry really helped us with our carpet selection and his installation team was excellent. They were courteous, skilled, professional, and went the extra mile. One set of closet doors were not hanging properly, so the installers rehung them so that they were straight. The new carpet looks great. We highly recommend the St. Francis Flooring team for all of your carpet and flooring needs.

    Dimensional Flooring Concepts - flooring - Updated October 2026

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