We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

Went looking for a small remnant and they eagerly dropped what they were doing to help us.read more

Rugworks, was recommended to me by my contractor, and its been great one thus far…read more First, don't let the name fool you, they are a complete flooring store. They carry all major types of flooring, including hardwoods and laminates. The selection is budget friendly to the highest end. I recently took home 4 samples, yes they allow that, and encourage it as well; you want to get a good idea of how the floor will look in your own space. Chalk it up to the multiple choices, finishes or manufactures, I just brought home 3 more to sample. My indecision however is being guided by a very familiar staff who know there flooring. I have been greeted and helped by Hernan, Jessie and Jeff. I know with their guidance I will make the best choice soon! I can highly recommend them to you, there is no wonder and certainly no suprise that they have a consistent 5 star Yelp score!

Accidentally left a bad review for this company, meant for Empire Today (they received 1 star from,…read morenot worth the hassle with them) but cannot figure out how to delete the review. So instead, if you have an issue with Empire Today and you're in the sonoma county area, don't leave a bad review for Empire Floors, because they are not the same company. But this company is prompt with their follow up, at the very least, greatly appreciate that!

The owner John is great. He really has great customer service. When I had a concern about the edges…read moreof the real hardwood floors we had refinished, he came right over and looked at and assured me it was normal. It just looked to me like the edges didn't completely get the stain. But I'm very happy with Empire Floors! They made our hardwood floors look flawless and updated. Love the color I chose. Which is aged barrel. It's goes with our "San Francisco Fog" accent wall so well;) literally obsessed! Our home has a modern feel now and the quality of the finish was well worth the 2,400$! If your looking for a great flooring company, look no more, GO HERE! Trust me you'll be happy you did. And I really only write positive reviews. Very seldom do I put a negative review unless the customer services are lacking or disrespectful. See before and after photos belowturned out so pretty!!!

You could tell when Kerry the owner walked in the door to measure and provide an estimate, this was…read morea very solid business. He knew his stuff, addressed our concerns/wishes, and was able to install new LVP over where existing carpet was without quarter rounds. Additionally, I had another room right outside of our living area where I did not want a transition piece and wanted the LVP's to run seamlessly - he could do that also. Others could not. I also needed the stairs done in matching LVP to tie in the existing LVP and then install on the entire bottom floor. No problem. This was a new house we had not moved into, pending new flooring, and although they were more than a month out, Kerry found time move up the schedule by more than a week - which helped tremendously. Fast forward to the work. Tony, the lead installer showed up. For starters, super friendly, walked the job - and there were some intricacies with the job. These guys are good. Extremely clean, very efficient, and did flawless work. I will post photos later of the stairs. After the job was complete, my wife noticed some small issues that had everything to do with our slab floors vs their workmanship. She mentioned to Karen, and maybe a few hours later, Kerry called me (he did not have her phone #), and told me he would address it. Cheryl called maybe the next say and scheduled the fix. I was thinking maybe an hour or so on a Saturday morning, but didn't realize they were going to pull a significant portion of the floor, as well as baseboards, and apply self leveling concrete and level out the floor. It took almost a complete day. I need to mention that Tony and crew came out again and Tony is so meticulous and noticed things that you may not. A perfectionist for sure. Tell me what other flooring companies would do that? I appreciate the above and beyond so much. So professional, so efficient, perfect job and just great people. I almost forgot that the price was very compatible. Yeah you know who I'll be contacting for my next flooring job.

St. Francis Flooring previously helped us with new hardwood floors. We were so happy with the…read moreresult, that we went back for new upstairs carpeting. Kerry and Cheryl, as always, were a pleasure to work with. Kerry really helped us with our carpet selection and his installation team was excellent. They were courteous, skilled, professional, and went the extra mile. One set of closet doors were not hanging properly, so the installers rehung them so that they were straight. The new carpet looks great. We highly recommend the St. Francis Flooring team for all of your carpet and flooring needs.

Many flooring options, from vinyl plank to carpeting, are made with toxic materials. This great…read moreplace installed an incredible bamboo floor and natural grass carpeting in our Windsor condo. It's been over ten years now. Recently we have moved and they came in and refinished the hardwood floors and bamboo upstairs -- all NON-TOXIC -- no odors, and the floors look brand new. Great service and nice, knowledgeable people.

We discovered wood floors under vinyl planks left by the last owner. The house was built in 1953…read more There was Doug Fir in the bedrooms and hallway and red oak in the living room. The floors were in really rough shape. Some had been covered with glue. Some had sticky backing from parquet tiles. There were very poor repairs made in the past with wood that didn't match the size of the original. There were thousands of nail and staple holes. We were really skeptical they could be brought back. Scott was an amazing guide through the process and possessed great confidence about what could be done. He was able to schedule the work pretty quickly. The team he sent, Al and Luis, did a fantastic job bringing these floors back to life. And the cost was reasonable for what we got.

In 2019 Pro Flooring did a great job installing SPC Luxury Vinyl at my rental unit. See my other…read morereview about that (dated 5/27/2019) Fast forward to 2025, and unfortunately there was a pipe that burst in the rental and so a large portion of the flooring had to be pulled out. I decided to have the restoration company that did the drying process do all the repairs, painting, and installation in order to keep things simple (rather than me hiring and coordinating multiple companies). Unfortunately the restoration company's subcontractor did not do a very good job on the corners and edges, and that made me worry about whether there could be other bigger issues like with the leveling. I called Pro Flooring to get some information and see if they could give me a bid if we ended up having more problems resolving the issues. Vitaliy was very kind in spending a lot of time with me on the phone discussing my options, looking at some pictures, and arranging an appointment for his installer to take a look. As it turns out, once I was able to drive up to my rental unit and inspect it in person instead of via pictures on the phone, I felt that there was a good chance the issues were only cosmetic on the edges and transitions. I was able to discuss again with Vitaliy, and that helped me feel even more reassured, and in the end we did not need to have his installer take a look because I was feeling confident that those cosmetic issues could be fixed by the restoration company since they would not use the subcontractor this time. I do wish in retrospect that I had hired Pro Flooring to do this job, because I am sure we would not have had these issues. But Vitaliy sure helped me out by being very helpful and gracious with his time as I needed to figure out the best course of action. Thank you Vitaliy!

So happy with my new floors! Vitaliy was very knowledgeable and after searching...he had the best…read moreprices! He was helpful and not "sales man" like at all. Will recommend to my friends and family!

I had the recent great pleasure of working with Tracy and Laura at the Sonoma Rugworks store. I…read morejust want to say that I would recommend this store and these professionals without reservation. They were both knowledgeable, professional, and bonus! ...great fun to work with! Their installers were top notch. They arrived on time, were incredibly respectful and did a fantastic job. They cleaned everything up beautifully. I have NEVER had a better installation job. My house looks amazing. I am grateful beyond all telling to these wonderful ladies who run this incredible, LOCAL business . It was truly a fantastic experience from the showroom to the installation. Five STARS! Katy Moser

We have used Rugworks for a large remodel project and most recently are having them help us with a…read morerental property. Can't say enough good things. The service here has always been great. Big or small project. Knowledgeable and very helpful. Highly recommend Rugworks Sonoma!!!

DO NOT USE THESE PEOPLE. They sold me a defective slab. My contractor picked it up and did not…read morenotice the defect. He installed, and I noticed after installation. I asked Liyan to do the right thing and repair or replace. She said "Too bad. Your contractor should have noticed it. It's out of my hands." This place does not stand behind their product.

Liyan was a pleasure to work with. We brought her in late after we had a custom laundry sink…read moreinstalled with cabinets and needed small side countertops. We also required a pantry countertop and small kitchenette countertop. She was very patient with us as we went back and forth to sort out some details she had to work with. Her price was extremely reasonable. The install went exceptionally well and we could not be happier with the end result.