I'm surprised by other negative reviews. Direct TV has been wonderful for me. Hardly ever an issue with clear TV, I've had them for over 9 years now and love them. The only trouble I've had was once when century link talked me into bundling through them and then they didn't pay direct tv. Direct TV was so nice about it that they arranged a 3 way call with clink and severed the bundle for me--GREAT customer service. I recently upgraded and am paying slightly less now, and have the wonderful benefit of whole-home DVR, which rocks. They are in beta with on demand as well--hopefully the number of shows will increase there, but I am a happy customer. I only do tv through them--as others mention, the bundling is handled through other companies and as I totally hate century link, I'm not about to hand my internet back to them. read more

DIRECTV is the absolute worst cable provider in the history of TV. When you call them for help they disconnect you unless you are calling about paying them. This happened to me 5 times yesterday when my system was seizing up I.e. black picture + intermittent sound. I have replaced their internet module 3 times; each time the task to reboot the system to working took 5 hours; you have to sign in in different ways for each premium channel you are paying for; it takes different passwords and different identity confirmations to make it work properly. In our area DIRECTV has a monopoly on prime, Netflix, YouTube, Disney, you name it; and their website does not work I.e. I cannot sign in without being rejected or terminated. Perhaps some day ( by the turn of the century) DIRECTV will get it that it is actually easier to provide reliable content signal and accessible customer support. Perhaps some smart law firm will take them to task to change their unprofessional conduct; until then expect lots of problems if you have to use them to receive the content you desire in CALIF. read more

Unfortunately, I had a bad time with DIRECTV. We wanted a home phone that plugs into the wall not something that goes through the Internet this day and age you have to be protected and sometimes that means hardwire and things so I went to DIRECTV and I was able to get a telephone, but it had a lot of static in it. The prices were not good at all. I also was not able to get a lot of channels on my television. They said that's due to the dish, I wouldn't recommend DIRECTV but it's good for some people and then boys seemed really nice and helpful. Just wasn't for me. read more

Don't expect a refund if you cancel and still have another month on service. That's their 5* promise. Wouldn't even prorate it for the last month! Takes to a customer service supervisor who said it's. their policy to keep your $. What a terrible company. read more

i was ultimately not promised what i wanted and would've ended up paying more than i thought. not only did they take advantage of me but they didn't make sure i understood the costs and what i was actually getting so ill have to choose another streaming service, perhaps a more honest one. the service requested i did get was tv and now my wife didn't get to finish her recorded episode and i never got sports. thanks for hiring dishonest sales reps DirecTV read more

I tried to resume service I had cancelled. Impossible to do. Site says simple and hold in a couple seconds. Ended up on phone with customer service for 49 minutes. Then I was told they could only sign me up if I changed my email address. What a waste of time, complicated impossible process. read more

DIRECTV stands out as the top choice for HD channels, offering the most full-time HD options compared to Dish and Comcast, which often provide part-time HD. They also simplify billing with a single fee per home for DVR and HD service, making it a cost-effective and hassle-free option. If you're looking for reliable and high-quality viewing, especially for sports like cricket, DIRECTV ensures you won't miss a moment. For fans of live cricket, pairing DIRECTV with services like Cricfy TV can enhance your experience, giving you access to more games in crystal-clear HD. Most users suggest DIRECTV for its unmatched channel lineup and consistent performance, making it a great pick for sports enthusiasts: https://www.cricfyhub.com/ read more

My shut-in brother in Florida was subject to sudden additions of channels he did not order, and then charged after the fact. Bills towered in the hundreds. We wanted to get him on a cheaper plan and Direct TV will not credit him back for the days he won't be on their service unless he had to go into a nursing home. Our history books will tell our descendants of an evil time in this country when Big Biz ran roughshod over poor people unchecked by a corrupt government that defended only the powerful. DirectTV is a prime example of the greedy corporations that had no concern or conscience in order to amass billions. Shame! read more

Service with DirecTV is terrible. That's the essence of my review. They get one star because YELP won't let me post a zero-star review. We had our roof reshingled, and the roofers removed the dish. Had an appointment last Monday with DirecTV to replace the dish - but the tech that showed up didn't have the correct ladder. Instead of leaving and coming back with the right ladder, he told me I had to call and reschedule. Next appointment was for last Thursday. Multiple robocalls to make sure I would be home for the appointment, but they never showed. I called the service center and got ANOTHER appointment for Friday. Again, multiple robocalls, and again, no one ever showed up. Called the service center and ended up on the phone for over an hour. Earliest appointment was today (Tuesday). Multiple robocalls, and NO ONE EVER SHOWED UP!! Called the service center again (it's on speed dial now) and was told that the next available appointment will be Thursday. That's TEN DAYS after the first scheduled appointment. Assuming anyone actually shows up, and further assuming that they actually do anything - it will mean that I have had FIVE APPOINTMENTS, each with a four hour window for them to show up. DirecTV service is terrible. Maybe they need to start making robocalls to their techs to remind them to show up for work. read more

I spent 3 1/2hours on the phone yesterday with the worst customer service, I have ever seen in my life. So many didn't even understand me, they actually hung up on me. They changed my password on my email. Now they tell me I can't get my emails back for a month, because this extension of pacbell.net, was hacked and they can't get it back. So after all that time and at least 6 different people, none of which were American. I walked away with no satisfaction. I am disappointed with this company that my husband actually retired from. They treat you like you know nothing, they yell at you for being so persistent. I wind up with no satisfaction. All medical stuff are on that email. All my subscription that come due. All my automatic bills come out of that email. Do not depend on this company they are bad!!!!! read more

Called to cancel service. My bill increased $10 month for Aug 2020 with no explanation AND has more than doubled in 2 years. I started the service paying $65 a month, my most recent bill was $144. I Was on the phone with the first customer service rep far too long listening to nickel and dime discounts offers. She was hell bent on not allowing me to cancel! finally told her that unless she cut the bill in half I was not interested. She took offense and actually held me hostage for over six minutes claiming I was interrupting her and not letting her speak. She just would not get when I told her I did not think cancellation warranted a discussion of this length. I ended up speaking to a supervisor who defended her but also closed the account in under a minute. My suggestion to Direct TV to hold on to their customers is to rethink: your rates, improve your programming instead of showing the same thing repeatedly AND do not hold your customers hostage. Additionally my advice to consumers is to pass on this service provider and be wary of those who force you to interact with game playing service reps in lieu of email. I am done with Direct TV probably never to return. read more

We have had DirectTV since 2005. Service, pricing and Tech support was great until AT&T took over. It has steadily eroded since then. The once great US support is mostly gone except occasionally when you might get a US based representative. The big issue we have at this point is that AT&T does not support satellite TV any more and instead promote AT&T Now which was originally when introduced as Direct TV now soon after the takeover. We have not been under contract for several years. When ever we called the retention dept. which is now called the loyalty dept. which is an odd name since they don't have any, there are never any savings available and I'm always told to call next month at the beginning of my billing cycle. We have now gone six months with that slimy excuse. Switching to an internet based service or a plethora of individual streaming service is not an attractive option but if we do go that route, it won't be with AT&T. read more

Congrats Direct for once again NOT handling our appointment. After an HOUR on the phone (where at one point the rep almost proudly said "You've only been on the phone with me for 35mins) they were not prepared to handle what we needed done. This is after we explained the situation to no less than 4 people and NOT ONE, NOT ONE of them got it right. When I posted the picture I was hoping it would be understood that we did not need a new dish, but rather the pole installed for the dish. This was what we had expected and were told would happen last August. Again, guy came out (nice guy) but no one had contacted 811 to ensure they could dig where we needed it. Now we are once again rescheduled for Dec 3rd. I have a feeling by the time this company actually FINISHES something, we may lap a year of dealing with them. To anyone, if you have ANY option other than Direct (Thinking those that have Starlink) DO NOT GET DIRECT!!!!!!!! Not worth the headaches and constant phone calls! Update 11/16 There really are no words anymore....Was told by the tech that our next appt was 12/3, received a text yesterday asking us to confirm our appt for 12/4. Contacted the tech and now our appt is on 12/5. So something that should have been LAST AUGUST has now taken another month +. read more

When I cut the cable early 2021, I signup with Direct TV because they are (or were at the time) the only streaming service that carried Root Sports which is how you watch the Mariners here in Seattle. Unbeknownst to me, Direct TV also opened a second account, without my knowledge, and made unauthorized charges to my credit card for 12 months before I caught it. After a few hours on the phone, the realized what they had done and refunded the most recent three months charges. Beyond that they said my bank/CC company had to make a claim. The bank did so but was limited by their contract with the CC comany to the first three months unauthorized charges. So six months charges remain unrefunded at this point. Direct TV does not dispute that I am owed this money, but I have spent hours on the phone with them and have not received the six months' refund. Every time I call I have to spend an hour explaining the situation, then I am told the person I am talking to is not authorized to make the refund, it has to be "escalated" to someone who can. I've been promised resolution by July 26 and that has not happened. I am filing a complaint with the Washington State Attorney General's consumer fraud division. Worst possible customer service, they treat their customers as victims. read more

DirecTV SUCKS and has the most fraudulent billing system in the Country. The deserve negative 100 stars. read more

Outstanding customer service.... My 12 yr old receiver finally gave up... after a short trouble shoot it was determined that under my plan I qualified for a replacement free of charge. The CS rep explained that it would take about 3 business days to receive it, it arrived in less than 24 hrs. I had to call back for setup help & the rep showed remarkable patience. read more

DirecTV was great for a few months. But once AT&T got its tentacles wrapped around DirecTV's throat, it's like the bottom dropped out. I can't tell you the number of times I called DirecTV's customer service to give them feedback so that they could correct things. They were disinterested... until I pulled the plug entirely last August and went with Sony's streaming service. Then I got 6-8 calls from 'Account Supervisors' wanting to know why I left (I had already told no fewer than 6 representatives over the course of a week, and sent one email to their customer service). To top it off, DirecTV owed me $6.22. Instead of sending me a check for $6.22, they sent me a pre-paid Visa card with $6.22 on it! What a joke! What was I supposed to go, wander the Earth until I found something that cost exactly $6.22 that I wanted to buy? Anyway, this should be your provider of last resort, and even then, you should probably just watch DVDs or read a book, save yourself the frustration! Here is the transcript of my email to DirecTV's customer service department, just before I bailed. Maybe it'll save some of you some money! ***** Dear DirecTV: I am on the verge of cancelling my service altogether. Maybe someone there will escalate this to the appropriate, responsible party. I'm not holding my breath - since you've been bought by AT&T, service has gone downhill fast. (Which, unfortunately, was expected.) I need a large credit today if you are going to keep me as a subscriber. My complaints, which I outlined on a 16-minute call today that went nowhere, are as follows: A.) On Demand at DirecTV isn't On Demand. Repeatedly, we can't watch a show on DirecTV's On Demand. Once you find a show you want to watch, it's on a channel you don't have. Or it can't be downloaded. If I wanted to record a show and watch it later, I would. That isn't On Demand. That's 'Record and Watch Later,' not 'On Demand.' B.) HBO, Showtime, Starz. Half the time that we try to use On Demand there, we get an error message - Sorry no matches. Really, nothing? We have to turn the TV on and off 3-4 times, and then - all of a sudden - there are matches. Of course, they have to be downloaded first to watch them. They aren't 'On Demand.' C.) That 'Rewatch from Beginning' icon is a joke. It never works. What mostly happens is that it starts the show at the beginning, then, at some point in the future, it 'jumps' ahead an hour or more to the 'real time' place where the show should be. My family tried to watch a movie this way last night. We watched the first 12 minutes 4 times... each time it jumped ahead. We gave up. D.) We've been spending $180 a month for services that aren't provided. Not being able to use the features outlined in A-C means we've been throwing away money each month. Your services simply don't deliver the products promised. It's impossible to identify how many times this hasn't worked, but it's safe to say it's been going on for months. I just haven't had the time to complain until today. Tomorrow at noon Pacific, we'll be deciding whether or not to cancel all of our services, or just dial them back. Someone may want to read this email and do something about it. But you're AT&T now. I understand that no one may even contact me, because I'm just one customer. That's fine. You have competitors. Respectfully submitted, ~ Michael read more

I was a loyal customer with DirectTV for 8 years. Our plan was simply an extended basic plan - no movie channels, no sports channels, no ordering movies. Our final bill is $142. It has continued to creep up each month. After numerous calls to customer service, they were not willing to offer anything to keep my business and to lower our monthly bill to save on household expenses. So, yesterday DISH got installed at our home for a savings of over 50%for two years. And now that the DISH serviceman took down the DirectTV satellite dish I have to pay for disposal of it - DirectTV does not want the satellite dish returned. So, buyer beware of DirectTV and AT&T. Not a fan any longer! I will not recommend their service to any of my family and friends. Go with either DISH or Xfinity/Comcast. Avoid DirecTV. unhappy in Bonney Lake read more

I called in June and spoke to the loyalty department about extending an offer for another year. They offered the same price ($30 off each month for 12 months). They recorded our agreement. The next two months I was billed the full amount without the discount. In August I called him and asked him about the excess charges. They said that my discount wasn't on the account and never went through. Their resolution was to sign me up for $30 a month for the next six months and that's all they could do. They indicated they were i unable to refund the excess charges as well. I was irate and said the only other outcome apart from giving me the 12 month offer and refund my $58 was just disconnect me. The gal hung up! Zero integrity. Zero class. read more

Gave me a price of 78 dollars for cable tv. With taxes. I recorded the conversation. I confirmed w the sales girl and wrote her name and date and time and amount down. Got bill. First bill was 4 dollars over price. Now into DTV for 3 months, bill is 98 dollars. I have 1 TV. Thats it. I called and sat on hold for 3 hours. Finally disconnected. Then called again spoke with 4 different people all said the price was 98 dollars. I asked to speak with supervisor. Told I have to wait. They hung up on me. I called again. Asked for supervisor. Told I have to get call back from supervisor. No one called me back. Now stuck in contract for 20 dollars more a month than what was quoted. DO NOT GET THIS PROVIDER THEY BAIT AND SWITCH!!! They dont care and they do Illegal things!!! read more

When Contacting Directv for foisting a fraudulent NFL Package on us (for the 3rd time) the Robot asks for your telephone number then automatically connects you to Century Link's Robot, which connects you to Directv's robot. Its impossible to get a human being to speak to. Directv is #1 in my book as the most frustrating company I've ever dealt with in my 65 year old life. NEVER USE THIS COMPANY OR CENTURY LINK read more

4 days ago I signed up for the Direct tv now app. After trying it out I am very dissatisfied. You get little for what you pay for and more options are offered with using Hulu, Netflix, Amazon etc. I prepared for 2 months with the understanding I had 7 days to cancel if I was not satisfied. This is a lie. I was informed by their customer service there is no refund policy. After much arguing I was able to get 1/2 half my money back for a service I most likely will not use again. I do not recommend the DIRECTV app. It is overpriced for the options they offer. read more

Direct TV is negative 5stars. Worst cable n internet company ever. Slow as hell. If you thinkn bout getn direct tv DO NOT!!!! They suc. Comcast here I come!!!! read more

Leaving 0 Stars is apparently not an option. Which explains how this miserable company garnered 1 1/2 stars. I'm tired of the atrocious service or lack there of. After the umpteenth time of not having "my team" recorded, I spent over 35 minutes with "Customer Service" to no avail, only to be disconnected when I asked them to cancel my service. Previously, they feigned concern and vowed to make things right. They have failed on all accounts and are now dead to me. There is nothing AT&T can do to "Win" me back. Save yourself the frustration and significant expense. read more

I wish there was a negative star rating for this. Worst TV service EVER. You have to call to keep channels that are part of your "package", among other things. I tried to stream a movie that was "available" but apparently I have to download it and wait for it to be available first. I am unable to use my Amazon account without an added service like Ruku. Anytime you call them they just try to get you to buy more shit. read more

This company has gone WAY downhill since AT&T took over. My husband and i left Dtv and switch to dish tv.... DTv stuck us with a 400$ bill after canceling saying we signed a two year contract after getting the 4k box and we had already been with them for two years. All call center employees are rude and refuse to help not worth the money or stress or heart ache!!!!!! Employees are VERY RUDE!!!!!! read more

For all of you in Seattle or other states wanting Direct TV....Listen up! I don't have an account with Direct TV however I manage an apartment complex on Queen Anne and one of our tenants moved out who had a Direct TV account. They called to have them pick up their UGLY MONSTROSITY OF A DISH ON A HUGE CINDER BLOCK that Direct TV put together for them!!!!! AND they told the tenants to put the HUGE MONSTROSITY by the dumpster and someone will "PROBABLY" come by and take it!!!! Telling them that basically they now "own" this HIDEOUS thing!!!! AND THEY DIDN'T HAVE A DROP OFF LOCATION TO TAKE THEM!!!! I was so upset and called Direct TV to pick this up as it was an eye sore and that our Garbage Company isn't going to pick this up (should we expect them too? I think NOT) it is an electronic device!!! THEY SAID NO!!!!! Don't you RECYCLE? THEY SAID NO!!!!!! SO JUST SO YOU KNOW GOOD PEOPLE OF SEATTLE DIRECT TV DOESN'T RECYCLE OR TAKE THEIR PRODUCTS BACK!!! THOSE UGLY HIDEOUS THINGS ARE NOW YOURS FOREVER UNLESS YOU WANT THEM IN OUR LANDFIELDS WITH ALL THOSE PLASTIC BOTTLES!!!! PLEASE BEWARE....Direct TV doesn't tell you that you own those things....BUT YOU DO!!!! ATTENTION!!!! ALL MANAGERS AND OWNERS OF APARTMENT COMPLEXES DO NOT ALLOW THIS SERVICE AT YOUR PROPERTIES.... IT MAY BECOME YOUR PROBLEM LIKE IT HAS MINE! Comcast may be a bit more pricey but can you see anything from the roofs or decks of the good people in Seattle? At least they have a drop off place that you can take their equipment back! I HOPE YOU READ THIS AND DECIDE TO BOYCOTT DIRECT TV NOT ONLY BECAUSE THEY DON'T TELL PEOPLE THAT THEY OWN THOSE HIDEOUS THINGS THAT THEY MAKE BUT THEY DON'T RECYCLE!!!! BOO TO DIRECT TV YOU SHOULD BE ASHAMED OF YOURSELVES!!!!! read more

DIRECT TV is the WORST cable service I have ever dealt with. Not only is their customer service horrible- but they lie and accused me of being "stupid" because I didnt notice 2 charges for STARS and and Choice Xtra- that they added on without my knowing. Qwest set up my bundle (cable Internet and phone) and never told me that I was going through direct Tv- and the notes on the account did not transfer over to direct tv. The manager I spoke with at Direct TV- "Sergian" was rude, hard to understand through his Ebonics and street slang, and pointed fingers at me saying I was stupid among other derogatory comments. read more

I pay the entertainment bills for a large retailer here in Seattle and we went with Directv Business 2 years ago. Recently we got error 771 - no signal - and was directed to call the dealer. The supervisor, Tom K., informed us that to send a technician out would be $110/hour, billled for a minimum of two hours. So let me get this straight - if your dish is out of alignment, it will cost you $220 for them to come out and find the signal! When I told him that they provide a service and a subscription and as a company, they should maintain that service, Tom gave me metaphors about buying products from my retailer! It is clearly not the same business! I have never encountered a company so resistent in keeping their customers happy. read more

Total disregard for customer's time. What has happened to customer service for existing customers in this country? Companies spend billions attracting new customers with discounts, attention, and perks while ignoring the basic services to long term customers. I have been a customer of DirecTV since 2000, I placed an order to upgrade my equipment last and scheduled an appointment for this morning from 8AM to Noon. The robot called yesterday to insure I would be here obviously so I wouldn't stand the tech up. At 11:45AM I receive a call saying you are "running late". Really? So much for being concerned about my time off from work and my other appointments. So much for caring for a 14 year customer. I guess Comcast spending millions attracting new customer will get my attention. read more

Why can I not give zero stars? I had DirecTV for over 20 years and I enjoyed the football package. As my family got larger it became harder to justify an additional $400 for the Sunday Ticket. So after the season this year I place my account on hold. After 6 months with no Directv I called to cancel. They billed me for 10 days after I cancelled the contract. An hour on the phone and no relief. They were an honest decent company without any drama before they were purchased by AT&T. read more

This is not for this particular branch. This is a review of Direct TV as a whole... If you are considering Direct TV, be very carful. They have charged us a cancellation fee even when it was out of our control. We just recently moved to Washington from Nevada. We moved into a house that the rental agency and the HOA won't allow us to put the dish on the house. After talking to customer service, billing and a host of other people, I told them our situation. They would not wave the cancellation fee. I explained to them that they are loosing a customer for life for something beyond my or their control. They still are holding strong and refusing to wave it. So, if I could turn one potential customer, they would loose more money than the fee. So, I'm asking you to choose Dish or Comcast or anything that isn't Direct TV. read more

There are other options out there beside Comcast services. Direct TV is the answer to this these days. The price is a lot better for one, and you can get more options for less. That seems like a win win to me. If you live in a place you think you're going to move, no problem, they will reinstall for free at the new place. That is an awesome service! Direct TV doesn't have taxes as well like other companies that tax you a ton. So you can save a ton there already. Plus if you want, I can give you my account number and we both can save $10 a month up to $100 if you sign up. I only have to pay $31.99 for 10 months for a service that cost me almost $100 on Comcast. And the price only goes up $15 after 1 year on Direct TV. Not bad in my option. read more

I've used DirecTV for roughly 10 years. Storms can interfere and some charges seen unnecessary but overall, I've been satisfied enough. Generally, because I've been a "loyal" customer and pay my bills on time, I have received discounts on what is normally an inflated bill for the amount of channels I actually use. However, even when accelerated to a department called "VIP" (didn't even know about that one), the most they could do was offer an insulting 7.5 percent discount. When I commented that DirecTV cared more about recruiting new customers than retaining the ones they have, I was "assured" that wasn't true. But their ACTIONS mean a lot more to me than their jargon. There are too many alternatives out there to be prisoner to a corporations franchise. I'm getting one as soon as possible. read more

If I could 0 stars, I would. And that seems to be a theme here. DirecTV is unresponsive, unethical and provides the worst cable service that I've had (among RCN, TimeWarner and others). Don't bother calling them for help. The add fees to your bill, block credit card payments and answer everything with scripted responses from some "magic book of service." DirecTV claims to have 24 hour support; several times I've tried to call them at around 10pm PST and I get voice recordings saying that I should call back during normal business hours which are daily until 1am. Requests to speak with management and emails to their customer service email address go unanswered other than scripted responses: "thanks for your concern, we have great customer service). I went through DSI TV to get DirecTV set up and I have a hard time reaching them, too. I'm basically waiting until I can disconnect my DirecTV without a huge charge. AVOID AVOID AVOID. read more

After reading some of the other Yelpers reviews regarding Direct TV, I have to say that I'm baffled! Since my fiance and I switched from Comcast to Direct TV two months ago I have been pleased with our service. Our apartment building offered us the Direct TV service and we went with it. We got a great deal for the first 3 months and we are still enjoying our 'freebies.' I am curious though if our bill will change, or go up like other Yelpers mentioned, but so far, so good. No complaints here. Stay tuned for an update... read more

My five stars go directly to Jeff Adams, the technician who came out to my house this morning and set up my dish and two DVRs. (Gig Harbor Area) My window was from 8am-12pm and he was there at 8am sharp. The guy was super friendly, informative, helpful (being that we are new to the state) and an all around cool dude. We really like Direct Tv, other than the crappy shenanigans all cable or satellite companies pull when it comes to money, their services have been good and the quality of the HD is very good. So overall I'm happy. Thank you Jeff Adams for the great service you provided my family and being an overall great guy. read more

Do not buy the genie. 3 out of 5 of my shows are not viewable, even on sunny days because of this warping that happens on the screen. I will attach photos. You can't hear or see the screen. Directv blames the networks but this doesn't happen on Comcast! read more

DIRECTV - The warping on my TV show. I had to stop the show it kept happening. - Television Service Providers Near Me

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It's hilarious that Direct TV gives you a discount for referring a friend because their actual service is TERRIBLE. I'm glad to have a million channels and the price is reasonable but I would never refer anyone because of how rude & unaccommodating the actual support is. We had Direct TV installed as soon as we moved into our new house and we didn't have internet set up at the time. Because of this they couldn't set up something to do with our on demand services but when I called them back (after the holidays) they told me that it had been too long since they set up our service for them to come add it for free. It would be $150 to have someone come out and do it. No one had mentioned this to us previously. This kind of hidden cost seems like the norm with them. I recommend the product but not the service. Not at all. read more

There has to be an option for zero stars. I beg you to never sign up for service with this company. Had our roof replaced so I had to call to get dish put back on. Schedule for Thursday. Since they never show up I called at 3:00. Was told they would be here at 3:15. 4:15 nobody. Called back and was told the order was put on hold. I asked why. She said probably weather. It was 72 and sunny here. Then she changed it to I live in a gated community. Uh no I don't. She then said I didn't answer there call. My phone shows no call from them. They never did. She said tough can't do it today. Had to reschedule until Saturday. Never showed. I called and was told it was put on hold again. I asked why this time . We don't have any technicians that came to work today. No sorry. No credit. Nothing. Now scheduled for Monday. Anybody want to bet if they show up? I take NO. read more