I just called and they have moved to Newark although the website does not tell you that.

Very friendly and organized Easy drop off of old music keyboard and old networking device Went here after finding out that the public waste facility at end of street charges per item dropped off for recycling read more

My company sold one of its communities and I was tasked with cleaning out a storage cottage on site...the place was such a mess! Literally, the main room was full of random e-waste - and not neatly stacked, either - just thrown in. DRM came out for an e-waste pickup. The driver was on time, courteous, and did a great job! He wound up taking out several bins worth of CPUs, monitors, printers, data tapes, and miscellaneous parts. The company followed-up with us right away, and we let them know we would have another pickup in the future. The second pickup was much smaller, but similar items. This time two people came, as I had indicated some of the old printers were very heavy. Both workers were very courteous, and if they weren't sure what was to go or stay, they asked. It didn't take them long to finish up the job and they even checked every room to make sure there wasn't anything left behind. I HIGHLY RECOMMEND DRM's services!!! They are dependable, certified, trustworthy, efficient, courteous, and have great customer service. Two thumbs up!!! read more

I worked with DRM twice now to recycle our old classroom computers and monitors. We had around 26 the first round, and 13 the second round. Max was very helpful answering my questions and scheduled the pick up for the next day! They were on time, courteous, packed up everything efficiently and hauled everything away. Max followed up with us immediately after to see how everything went. It was so easy to work with DRM and I highly recommend them. read more

I came to DRM though a referral. I always manage my expectations as e-waste companies, in my experience, have tended to be a bit...flaky. I have to say, the DRM, as part of this very large, time critical, project was the highlight. They were *completely reliable* and delivered to both the plan and business expectation. DRM has my highest recommendation!!! read more

I had the pleasure of working with DRM recently when the company I work for needed to recycle about 76 pallets of various electronics. I called and spoke to Max, expressed my many concerns with past experiences and he was so kind, reassuring, and helpful. He reassured me that they would come on time and as promised they arrived on time and did not stop and until they finished (the very next morning). This company is ISO14001 and R2 certified, which makes them a very trust worthy company to work with. I would also like to mention that they have continuously worked with other big name companies such as Tesla and Cafe press. How much more accountability does that show already? After they picked up all of our recyclables, we realized that we missed a couple of LCD TVs and I emailed Max asking if they could swing by to pick them up if they were in the area and what do you know? He emailed me back promptly and like he said he would, let me know when they were going to be in the area. I can not express how easy they made this process for our company. And on such short notice too! It was such a pleasure, THANK YOU DRM! read more

We had a great experience working with DRM! They were timely quick and very professional on the day of pick up and followed up right away with a certificate of recycling. We would highly recommend them to anyone with unwanted e-waste! Thank you DRM! read more

We contacted Direct Resource Management after first reaching out to a recycling company that had left a brochure in our building. However that company was a no show for their pre-scheduled appointment. So the next day I reached out to Direct Resource Management and reached Max to setup an appointment with them. He was able to coordinate a person for the following day and he showed up right on time. I found the person assigned to be very professional and helpful. He had the proper rolling dollies to take all 50 of our computers in just 2 trips. He took everything we asked and was very quick. Overall very impressed by the work completed. The following day, Max sent over a confirmation with the exact count and details for our records. Very thorough follow up to ensure we were satisfied. If you need computer equipment picked up this is the company to call! read more

Max at DRM was great! It was very easy: we set up a time for him to come pick up our office waste and he showed up, loaded it, and left. Max follows up with me, is available, and courteous. This is one of the simplest business transactions I've had in the last few months and would absolutely contact them again. read more

Max was constantly in communication with me to coordinate a pick up. I didn't yet have a list of what was going to be taken away but he was kind enough to still send his men to pick up all the ewaste for free. Very reliable and I'm just really glad that the ewaste from my office will be properly taken care of. DMR helping us save mother nature one step at a time. read more

I had a huge pile of e-waste to dispose of as part of an office move. I called Max at 4:30 pm (right as he was about to leave) and he was kind enough to take my call and schedule a pick-up for me the next morning. Ramon, the person who picked up our e-waste, was on time, quick, and professional. DRM really made this process easy. I had to pay a $100 for the service, which is a bit of a bummer (I didn't have enough valuable e-waste), but I'm glad Max and his team to took the e-waste off of my hands! read more

It was so easy I was surprised. I emailed DRM to find out how it works and within a week all our IT equipment was gone. Great service.

Horrible customer service!! The girl who answered the phone did not even listen to my request, then when I called back she hung up on me. Finally after calling a third time, she interrupted me and said she could not help me. So rude!! Why could she not explain she could not help me the first time? People call customer service because they need help... not to be pushed aside, and hung up on. read more

My company had a fair amount of old electronics (servers, laptops, copiers, etc) that we needed to get rid of. I called DRM and they had someone out within a few days to haul it all away free of charge, and they even found buyers for a couple of the servers! I would definitely recommend DRM for any of your Ewaste disposal needs. read more

It was truly a pleasure doing business with Max at Direct Resource Management! Max had terrific follow up, was detailed in his description of services and made the whole process and coordination very simple. I highly recommend DRM! Ask for Max. read more

The Law Firm I work for used Direct Resource Management to e-Recycle a large amount of old/out-dated computer and network equipment. The whole process was smooth, from my initial phone call to Max to the final paperwork received via email. DRM was very accommodating to our schedule and worked around the obstacles involved in removing large pieces of equipment during business hours. The pick-up team was friendly, professional and very efficient. As promised, we received a Certificate of Recycling and Data Destruction within the same week as our pick-up. I'm sure we'll have a need for e-Recycling in the future, and I will not hesitate to contact DRM. read more

I called David Del Fiugo because that is who our company deals with and he told me someone would be calling me to make arrangements for the pick up. Max called me and we worked out all the details and the date. Max made it so easy. The workers arrived on Thursday on time and did an excellent job of hauling all our IT equipment out of our building, and we had a lot of equipment to \haul out. They were quick and so efficient. Great job and great service all the way around. read more