Third car purchased using their services. Was recommended by my coworker and I doubt I would ever…read moreuse another service. For a slight fee, they take all the annoying aspects of searching for a vehicle, mainly dealing with salesmen at the dealerships. First purchase was was in 2015 when I purchased my first new car! Was a great vehicle for 10 years with 150k miles and two cross country road trips. Great value and recommendation. I also helped my ex get something she needed soon after. Fast forward to last week, I just got some new wheels! Loving it so far! I appreciate the ease of avoiding the dealership and the vultures that lurk. They can work with you about financing and get you a good deal. For me it works! Will use their services again in the future!

Don't bother calling they don't return calls. When they did they offered me something almost…read more$12,000 over my budget. I don't think they listened or care about costumer service.

I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

They gave me a great deal on my Toyota Camry trade in. I got a car shipped from one of their…read morelocations in Nevada that took about 5 days to ship and 3 to prepare. I was able to test drive it after about 8 business days. They set up expedited pickup for the day I chose to purchase the vehicle. They gave me a thorough explanation on the condition of the vehicle I was buying and any open recalls. The salesman did not try to oversell me on their Max Care and thoroughly explained any questions I had!

Recently bought a used Toyota Camry... was helped by Ricky...I was very happy with the service,…read morefound them on CarGuru & received a call wishing 2 business days, (middle of corona virus outbreak) he was very friendly, professional and straight to business when it came to talking numbers. In the end I was happy with price and purchased vehicle same day. He was quick and honest! Yes the vehicle was sold "as is" which I was fine with specially for the price we agreed upon! I'll recommend and family and friends looking for a used vehicle! Thanks

I was very happy to have seemed to found what I thought was a great vehicle at a great price. But…read morethat wasn't the case. The very 1st couple of days like 3 days my oil was completely empty. And the air flow filter had holes and there was rat poop under it which meant rats had been eating things and they hadn't even did a basic check on the vehicle before selling it to me. Also the car kept pulling to the left so I knew right away that the alignment was off. So I called and let them know. Well they sent me to a alignment shop and the guy said that the bushings under it where totally gone and all messes up under there. He then said the dealer told him to only do the alignment only but he explained he couldn't without the other stuff being fixed because it was so bad. Thar a alignment would not fix the issue..long story short they ended up paying for it . My dip stick to oil was so burnt on the tip which they had a excuse for that saying oh "when it ran out of oil after you left it just made the stick burn at the tip" no I've had it 6 months and it still keeps running out of oil after every 3 weeks which means the more was no good when I bought it and my engine light is now on and transmission is messed up. I called them and they said oh well I bought as is. They know they sold me a raggedy vehicle and are not honest people now I'm stuck paying for a vehicle I cant even drive. I've bought alot of cars over the years and they are the worst they somt so inspection on vehicles like they are supposed to before selling and dont care about taking people hard earned money.

THIS HAS TO BE THE BEST LEXUS DEALER IN THE WHOLE COUNTRY!…read more I just purchased an LC 500 from their showroom here (from Sales Rep MELISSA-she WILL go above and beyond for you 100% Guaranteed) after purchasing my brand new 2026 IS 350 F Sport at Lexus Newport Beach, and then having to trade it in mainly because I realized the other Lexus dealers in California were charging mark ups on all their cars!! Grrr... Lexus of Fresno doesn't charge markup on any of their cars and they have had this best practice for years because they truly believe in volume sales and building lasting relationships with their customers! Newport Lexus had a $5,000 markup listed on their 2026 IS 350's all over their lot, and this is where I bought my Lexus from initially...Boo. You will not find markups here at Lexus of Fresno! Special Shoutouts to: Melissa (My Sales Rep), Sean (THE GSM), Aaron (Master Certified S. Manager), and Shaun (Service Manager) whom took all day to help me with my AMAZING purchase, and even supplied unbeatable pricing for additional services and VSA, etc that I wanted to purchase with my vehicle! Fresno Lexus sell their cars at their lowest transparent cost so no negotiating is necessary for New (even discounted from MSRP sticker sometimes!!) or Used cars which makes life soooo easy!!!! Let me tell you...even the Finance Manager Aaron Metry took an additional 48 hours of his day to get me financed with the LOWEST RATE than what was quoted and proposed to me during the sales process. Everyone at Fresno Lexus truly go above and beyond for the customer's BEST INTEREST, and not their own! As I had purchased a used vehicle (while trading in my New 2026 IS 350) for my dream car...I had to ensure all preventative service items were completed to OEM spec or better: Shaun with service was so detailed and accommodating with explaining what needed to be done and what can/should be done for servicing the LC 500 I just purchased. He immediately put me into a Lexus IS 350 Lexus loaner vehicle with no questions asked and immediately started work on my vehicle during my service appointment day after we had set up an appointment for full service. Everyone at Lexus Fresno really know how to make Lexus ownership feel truly special, and I have no doubt it is these very same people that make me loyal to the brand, and trust that everything will be taken care of for your vehicle from exceptional standard and beyond. Be sure to purchase your next Lexus here at Fresno Lexus and you will not be disappointed from purchase, financing, and servicing your vehicle here. 10/10 for Sales Floor 10/10 for Financing 10/10 for Service. This speaks volumes as a truly EXCEPTIONAL LEXUS DEALERSHIP in the country! I even called other dealers outside of California: AZ, Texas, NY, Florida, and they all were charging mark ups...NOT HERE AT Lexus Fresno!! 10/10 I HIGHLY RECOMMEND to BUY YOUR NEXT LEXUS HERE!!

Don't bother getting service quotes from Sammy. He can't remember…read more Year make and model despite repeating 3 times. Talk to Joseph.

I purchased a used 2024 Honda Pilot Touring today. My sales consultant, Anatolio Avalos, was very…read morehelpful and kind. He answered all my questions and I didn't feel pressured at all. Everything went smoothly. They also gave me a respectable offer on my trade in. Overall, my experience was great!

12/31/25 Received in the mail, a safety recall for my car…read more I called yesterday to make an appointment. The worker was kind and said I don't need one. Just show up, let them know and they'll check it out. Simple. Did today and all workers were Great. Kind and welcoming. I left my car after being greeted so they could check it out and went inside to sit bdck until they were finished. Wow!! Only a few minutes and called back. The worker Bryson was kind. Come to find out it if in regard to the tire rim design and luckily, my car doesn't have the design that has been recalled. Just signed out with Bryson that I took got it checked out and left with many good day wishes & a Happy New Year too!! Great service department! Highly recommended!!

I was in need of a good car and I had limited funds and time. I needed to replace my car and was…read moretold to come here. Best decision I could have made. Al talked to me about the cars, and he knew his entire inventory by memory. He treated me great respect and was super friendly. This small business has a big heart. The paper work was super easy and painless. I will definitely be returning when I need a new car. THANK YOU! K.M.

Be careful! He tried to sell us this truck as a clean title. It was totaled out of state. My…read morehusband googled the vin #. What a thief.

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

The dealership got us out quick. Got the car I needed with…read moreno hassle, they been helpful even after we took the car. They let us know everything upfront, hopefully i get to shop with them in the future for my next car.