I went to LKS to see a used Ford F150 they advertised online. I drove down from Tracy because the…read moread showed a truck that fit what I was looking for pretty exact. When I reached out online Kevin responded right away and we set up a next day test drive of the vehicle. When I arrived Kevin greeted me, her was very polite, he showed me to the truck answered any questions, retrieved the keys and left me with the vehicle to inspect it at my leisure. After a short inspection I asked him if I could test drive the vehicle and he took a copy of my license and let me take the truck. During the test drive I did a hard acceleration and noticed a sputter with some significant power loss and the check engine light flashed on- it was a misfire. I drove back and let Kevin know what happened and that unfortunately I wasn't interested. He was very apologetic and asked me to wait before leaving and hooked up his scanner to see what was wrong and it was a misfire. He changed it the spark plug from the misfiring cylinder and we went on another test drive and the issue was gone. I liked the truck and the scanner didn't show any other problems so I decided to buy it. Kevin informed me that if the problem came back even though he was selling me a used car as is he would fix it or he would take the car back which from a smaller dealership I've NEVER heard before. We finalize the deal do the paper work and I drive off. During my two and a half hour drive back it happened again so I texted Kevin and let him know, long story short hex was polite and professional and honored his promise. I got the truck home and within the next few days I decided to use my scan tool to see what the issue was and it showed a misfire in the number two and four cylinders so I changed the spark plugs in all of them which I usually do anytime I buy a used vehicle anyway and all codes cleared the truck has been running great now for about a month. I called Kevin to let him know and he was happy it worked it and offered to pay for the repair which I declined. Kevin is a stand up guy, and if I find itself in need of another used car I'll gladly do business with him again. Here's one thing people need to consider though when buying a used car, especially from a small dealer. These vehicles are used they're not certified pre-owned they're usually inspected to make sure they're legal to be put on the road and minor repairs are done. You're delaying with a small business that's trying to make money and most of them aren't going to spend extra money to make sure every major repair is completed because their customer base cannot afford or do not have the credit worthiness to buy those types of vehicles. I could've gone to a certified dealer but I found this specific truck and honestly I expected more issues than what I've had so far. Bottom line I usually don't trust used car dealers but Kevin showed here would make things right during and after the sale. I can't recommend him enough!

I found Kevin on Craigslist many years ago. I can honestly say that at no time did I ever feel…read morepressured to purchase. He was a great guy. Understanding of our situation. Told us that if we wanted to look around more til we were sure he respected that. He had so many offers on this car. Our last two pre-owned cars we felt pressured and ended up making a bad decision. So like he said the choice is yours. It's for sale and I know you're interested, he let us leave and shop around. Within an hour I called him back and told him I want to purchase it. I'll be back tomorrow. He knew I was a young college student needing reliable transportation back and forth to school. He said it's not just selling a car to him, it's an investment in my future. And Everytime I get in this same car now I'm always grateful to him for being understanding and an overall wonderful person.

I had gotten a car from Salesmen Emiliano, i had gotten pre approved negotiated my APR DOWN TO A…read more5%. When it came down to paperwork salesmen went over everything in a very fast pace, I requested for a print out of the contract & as he attempted to print it he said "the printer stopped working" & proceeds to email it instead. As i check the contract on the email the APR was not 5% instead it was 8.24%. These guy were celebrating after i had made my purchase assuming it was a good commission check. Mind you all, i had a outstanding credit score with pre approval from the bank. I would love to continue buying from you all but this is very demoralizing for the client & gives a bad first impression of the company.

Went in today because we've been eyeing a ford fusion for a while. They had one at a great price…read morewith low miles! If you bank with Golden 1 there is a perk for you. They will lower the interest on a loan by 1%. That helped us and we were able to walk away with the fusion same day. The people here are friendly and go above and beyond to see you driving the car you love. We didn't feel pressured or taken advantage of at all. I will recommend to my friends and family!

I was so impressed with the salesperson Neal Hadn't bought…read morecar for 30 years so didn't know what I was looking for. Neal found the perfect fit For me! And the payment I wanted too!! Neal treats you like family! I will be back Thanks for lunch Neal!! Will update in 3 months!

Don't go here , they make it look good but it's not. Think of Matilda's dad from the movie Matilda…read more They ask for reviews before you leave the shop with the car, but once you leave it's a different story they are fraudulent. GO TO A REAL DEALERSHIP

My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

They gave me a great deal on my Toyota Camry trade in. I got a car shipped from one of their…read morelocations in Nevada that took about 5 days to ship and 3 to prepare. I was able to test drive it after about 8 business days. They set up expedited pickup for the day I chose to purchase the vehicle. They gave me a thorough explanation on the condition of the vehicle I was buying and any open recalls. The salesman did not try to oversell me on their Max Care and thoroughly explained any questions I had!

I was able to take my carmax appraisal to own-a-car Fresno on Bullard and Blackstone and they were…read moreable to match carmax's price. They even have a new lifetime warranty offer for their vehicles on the engine and transmission. They aren't pressuring you like some other dealers. But I'd definitely say it's worth a shot!

My mistake for not researching. But I got robed by own a car. They don't inspect cars properly…read more Car failure right away. FYI California Consumers have rights!

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

The dealership got us out quick. Got the car I needed with…read moreno hassle, they been helpful even after we took the car. They let us know everything upfront, hopefully i get to shop with them in the future for my next car.

Just thought I'd update you on the blue 2006 GMC Envoy that I purchased 3 yrs ago and my silver…read more2004 Porsche Cayenne S that I purchased 2 years ago from Sierra. I think Sal or Saul helped me, plus your great guy in financing. I moved to Aurora, IL with them and they are both running strong. You truly helped me out both times when I needed a decent SUV at a fair price. No whining zone. Just great cars and salesmen willing to help if you are serious. Check out the pics. Still GREAT cars!

Very unprofessional and rude. Our family friend spent $32,000 on a truck and immediately started…read morehaving problems. We went back to the dealership to see if they would help and Beto said that it's "not our problem, and we did everything that we're going to do" and then refused to speak with us and walked away. The only solution he offered was "give us more money and we can get him another truck" WOW!! Completely unacceptable and unprofessional.

I bought a car there a couple months ago, sadly I missed Jen. I did get to meet her later on and…read moreshe's very sweet and very compassionate. Overall and satisfying my purchase however, now after the fact, I'm trying to get a call back regarding registration and nobody calls me back I work full-time. Do not have time to chase anybody. I just feel this shit. Call people back even after a sale.

auto fraud or deceptive trade practices under the Consumer Legal Remedies Act, which could void the…read morewaiver or allow recovery for repairs and damages. I got sold a lemon car from a dealership in Fresno named Auto Dealz of Fresno. They said if i sign my warranty off my interest would drop from 20% to 15% and that the Balboa Bank agreed to this Malpractice, Balboa Denied the claims coming from the dealership they work with. The salesman are great comforting tricksters. I still remember the name of the salesman. Anthony Bustamente. them knowing they sold me a lemon car quickly jumped to getting me to sign my warranty off through this practice! First 20,000 miles i face Transmission and Turbo repair valued at 5,000$ now i have to replace the Catalytic Converter not even within the first 100k miles yet. $2,000 part plus labor! I just swapped the Mass Airflow Sensor $150 and still need's all Oxygen Sensor's to be swapped. $100 something each plus labor. I just had to change the radiator like $300 + labor totaling about $500. Still need's a new Assembly Fan now at $740 part. Car Need's an Engine Control Module Too! Let's not forget the Turbo Solenoid! I went homeless and lost my room because of this lemon car sale from Auto Dealz of Fresno and the car has been leaving me constantly stranded! Had to replace the mother board positive terminal for $200. I'm also thinking the car may have a possible Fuel Pump and Negative Terminal issue. All my debt stem's from this worthless messed up Lemon car sale. I sure would love justice against this malpractice of a dealership! I called countless lawyers for help on this yet get turned away. To Whom It May Concern at Auto Dealz of Fresno, You requested an update on how the Lemon vehicle is running. I am responding in full detail, because the condition of this car has placed me in severe financial and personal hardship. The vehicle, a Chevrolet Malibu 2022 LT 1.5L, is currently not operable. It does not reliably start, does not crank properly, and cannot be driven safely or consistently. Despite multiple repair attempts and part replacements, the issues persist and have compounded over time. Here is a summary of the ongoing problems and repair history: * Repeated no-start / no-crank conditions, even with a new battery installed * Electrical failures, including loss of communication with the Engine Control Module (ECM) and related gateway modules * Starter motor spins when bypassed, but the Bendix does not engage, indicating electrical or control failure rather than a simple starter issue * Persistent battery drain even when the vehicle is off * Replacement of the battery positive terminal fuse block with no resolution * Prior transmission and turbocharger issues within the first 20,000 miles, costing approximately $5,000 * Ongoing warning lights, intermittent dash power, and unstable electrical behavior At this point, diagnostics alone would require towing the vehicle to a dealership or qualified shop. I have been quoted $1,000-$2,000 for towing alone, depending on distance, before any diagnostic or repair work even begins. Additional repairs are estimated to be several thousand dollars, with no guarantee of resolution given the pattern of failures. I am no longer in a financial position to pursue further repairs. Due to the ongoing breakdowns, I have lost employment opportunities, housing stability, and transportation. I am currently homeless, and the vehicle has at times been my only shelter. All of my belongings are inside the car. I have exhausted my savings on repairs, towing, parts, food, and loan payments, and I can no longer sustain this situation. Diagnostics take days, part orders take days and getting to my car may take weeks and i can't afford hotels like that. I have been homeless ever since i bought the car. This vehicle has not been reliable, dependable, or fit for long-term ownership since purchase. It has directly contributed to financial collapse, emotional distress, and loss of stability. I am at the point where continuing to hold this vehicle is no longer possible. Because of these circumstances, I am requesting to surrender the vehicle. This decision is not made lightly, but out of necessity. I cannot afford further towing, diagnostics, repairs, insurance, or payments on a car that has repeatedly failed.

Honest people with quality used cars. If you are looking for a great dealership they are worth the…read moredrive.

Mark and Jeremy are amazing. They always go above and beyond thank you guys for all you do.read more