Hello! I just wanted to leave a review for my overrall experience with Jorge Leyva here at the Selma Hyundai! He was EXTREMELY informative in regards to the specs, details, and perks on the Hyundai Palisade I was interested in. He definitely made us feel comfortable and provided us with a smooth start to finish in the purchasing process. He has been in touch with us continuously soon after we purchased in regards to how its going with our new vehicle and making sure were good with any questions we may have. THANKS JORGE! read more

Salesman Thomas Cervantes was absolutely awesome!! He listened to what we wanted, wasn't pushy, cared and we found the perfect vehicle!! The entire experience with him was awesome! There was a little hick-up and GM Juan came out and handled it personally!! I would recommend anyone looking for a vehicle, go see them!! You will not be disappointed!! Great experience!! I will refer all my Family and Friends!! read more

We recently decided to buy a new Hyundai Tucson. We started at the Fresno Hyundai dealership and found the car we wanted. But, we found the dealership to be very busy and chaotic so we left to think about it more. We then decided to contact Selma Hyundai. We connected online with Ahmed Wahdan one of their salesmen. Selma Hyundai was so much more relaxed than the Fresno dealership. Ahamed was very helpful, found the exact car we wanted through a dealer trade, and made the entire purchase process easy and comfortable. He has continued to check in and made sure all our questions that have come up now that we are driving this "computer on wheels" are answered. We really appreciate Ahmed, (and Geo who helped us when Ahmed wasn't available), the finance manager, and Rebecca the receptionist who all helped tho make the entire car buying experience as pleasant as possible. read more

Selma Hyundai - Our 2025 Hyundai Tucson - Car Dealers Near Me - Selma, California

TLDR: Abraham Vidaurri is the best car sales person I've ever met!! The dealership agreed to a deal but did not make good on it entirely. Abraham is super knowledgeable about all things Hyundai (and I'm sure many other things) and you can tell he has a passion for helping people. Unlike most car salespersons I've met Abraham actually knows about the features of the cars, what the different models and trim levels offer, and the history of changes to models over the years. He took the time to explain things to us and answer every question we had. Not only did he do that before we bought the car but he actually spent almost an hour with us after the sale getting us set up with bluelink and going over every single button inside the car, what it does, when to use it etc. This was MUCH needed as someone who was going from a 2008 to a 2024. His kindness and generosity with his time were greatly appreciated and is what made this a 5 star experience despite the drama with the deal not being fully honored. I'd recommend anyone looking for a new car to contact Abraham. Honestly next time we buy a car we are likely to hit up Abraham and see what dealership he is at and start from there. Hopefully they truly cherish him because he's a gem. Was looking for a new 2024 Tucson Hybrid Limited and found 12 within 200 miles of me. Didn't really care about the color much but did have a very slight preference to white over black so called Selma Hyundai. Manager Shawn answered the phone, we chatted a bit, and he encouraged me to come get the car. I explained I needed to talk numbers before driving 3+ hours down to Selma but like most dealerships he insisted that the best price would only be offered if we were there in person. Since that is a 6 hour round trip just for price discovery I decided to look a bit more first. Ended up finding a dealership in Georgia that had over 10 of the same car in various colors including a great looking grey one. The cars were discounted heavily as they were not only the previous model year but about to be 2 model years old. Was able to get numbers from them no problem and no need to go in person, but would have to arrange my own shipping. Did my research and came up with the numbers all in for everything. I then called Shawn again and explained that I'd be willing to come down to Selma for their car but they would need to get in a certain price range and he assured me that they would easily beat that price....if I showed up in person. Wasn't sure if this was just salesperson BS or if he was serious but I told him I'd be down in 6 days on Friday. Stayed in contact his story stayed consistent and on Friday we headed down. We arrived at the dealership met with Shawn who immediately handed us off to Abraham for a test drive. When we arrived back to the dealership we agreed to see the numbers expecting to see something similar to what was discussed, instead we were given a number that was over $12,000 more than what was discussed. We almost left immediately but also realized that most dealerships dont start with their best offer so decided to play the game a bit. Went back and forth until the final boss Gio came out. More back and forth with him including him offering us all weather mats. Finally we wanted to leave since we had a 3+ hour drive home still so we put a final offer that we would be willing to pay for the car plus all weather mats for the Trunk and inside the car. Emphasis on the trunk since that was the one we cared about more. Gio agreed to the deal shook our hands and got the paperwork started. When we got to signing documents all of the sudden there was an extra $18.69 added to the deal. Strange but whatever we wanted to get home. Then the due bill didn't have all weather mats. I explained we agreed to all weather mats for the trunk and the car. The guy left came back with an edited due bill that said all weather mats. I asked if that verbage Included the trunk and was very clearly told yes. After signing I went to gio and asked again to triple check that everyone was on the same page about the weather mats for the trunk and car he said yes the trunk was included and he had just ordered them for $400 (the price for cabin and trunk). They ended up mailing the mats for the cabin but not for the trunk. Called gio and he agreed we had the same understanding of the deal but said that the dealership doesn't do trunk mats by policy and that unfortunately I would not be getting the trunk mats we agreed to. So beware of those 2 factors if you do business with this dealership. Overall the experience wasn't the worst but definitely disappointed that they couldn't deliver on the deal they agreed to. read more

Selma Hyundai - 2024 Hyundai Tucson Hybrid Limited at Selma Hyundai. (Photo has slight blur due to the removal of the person standing next to it) - Car Dealers Near Me - Selma, California

This place scammed me out of my trade in car. Promised me to pay off 5k owed on it plus $500. Instead they rolled over the amount owed to my new car conract. So they kept my car ($8,000 blue book) and now im still having to pay for it. Now they won't return my calls or emails. read more

Buyer beware: Avoid this dealership at all costs. Predatory sales practices have left my friend with over $5000 in monetary harm. The agreement made on the phone with sales rep Ahmed and confirmed at the sales desk was to payoff a trade in vehicle loan and provide credit towards a new vehicle. Upon review of contracts, this individual instructed the finance agent to roll over the vehicle loan into a new car purchase loan. The document signing process utilizes screen to table technology, which makes terms and conditions review unable to follow. I was there as a witness to this as my friend is deaf and hard of hearing, and the finance agent waited until I left to grab food to make him sign. When we reviewed the final docs which are provided on a flash drive so I couldn't look them over when I returned, they had rolled over the trade in car loan! They have now taken his vehicle and are making him pay interest to their benefit. Upon attempt to contact the Finance Manager to remedy this situation locally, our voice messages have gone unanswered and we have been denied contact information including names and email addresses by multiple employees. read more

I had one of the most frustrating car-buying experiences here. The advertised price was not the real price, they added a $1,300 ceramic coating fee that wasn't disclosed up front. When I asked about buying from Oregon, I got confusing and inconsistent information about California sales tax, and had to do the research myself to sort out the truth. After negotiating for days, I was finally told they would let me ship the car. I even agreed to fly 700 miles to sign paperwork in person. All I asked was for written confirmation from a sales manager that the car would be held for me until I arrived. I even offered to put down a deposit. They refused, saying it was "first come, first serve." No reputable dealership should expect someone to spend money on flights with zero guarantee the car will still be there. Their practices felt shady, and I would not recommend Selma Hyundai to anyone, especially out-of-state buyers. read more

Sales person lost a sale due to poor follow up and communication. Very unreliable and unprofessional service.

The experience was amazing and fast. Ahmed Wahdan took the time to explain in detail the contract and how it can benefit me and my family,I would HIGHLY RECOMMEND HIM! read more

Jorge leyva was our sales associate and he was great. Explained everything to us thoroughly and answered all our questions. The whole team at Selma genesis was great and we love our new G80! read more

Do not take your car in if you want to be lowballed after numerous emails of "meeting or beating the previous offer" and told to "Get out of the lot, this is my lot" by their very respectful manager. I was persuaded to take my car in to Selma Hyundai after Brittany emailed multiple times and drove 145 miles just to get referred to another agent. Within 5 minutes of "inspecting" the car (did not even test drive), they offered $8,000 less. I was told it's because they don't buy used cars like mine, but I was confused as to why even email multiple times? As I was confused and a little frustrated that my time and energy was wasted, I asked the agent who brought out their manager to explain. However, all I got was "Get out this lot, it's my lot" which was very rude and uncalled for. I am not trying to take "your lot", I simply came here because of multiple persuasive emails.After my experience I would like to offer advice to anyone to try your best to avoid this location if you value your time and want to be treated with respect. read more

Brittney G was such an amazing help to us during our car browsing/shopping needs! Her help, thoroughness, knowledge, and attitude made this experience an ease! Thank you Brittney! I highly recommend her for your car shopping needs! read more

DO NOT BUY A CAR FROM HERE**STAY AWAY** My cousin tried to buy a car here today and the dealer tried to force add ons and tell you it's MANDATORY. DO NOT... I repeat DO NOT buy a car from these crooks. NEWS FLASH! Don't listen to them when they tell you that you have to buy warranties, alarms, maintenance, tire and wheel, "ceramic coatings" ...you name it. If the finance manager says your credit is bad so the "bank" requires you buy things say NO. It's Illegal. Contact the general attorney office of Rob Bonta 916-322-3360 and let his office know. Stay informed people. read more

Selma Hyundai - Car Dealers Near Me - Selma, California

"Thank you again for such a great experience throughout the car-buying process. From the moment we first spoke, you were honest, patient, and incredibly helpful, which made all the difference. It's rare to find someone so genuine and straightforward in this kind of transaction, and we truly appreciate the way you communicated every detail clearly and made sure we felt comfortable the whole way through. The car is exactly what we were looking for--couldn't be happier with it. It was a real pleasure dealing with you!" Thank you Jorge Leyva read more

Upon arrival, A.P. welcomed hubs and I, asking if we needed assistance and provided a ton of great information on the Genesis line we were interested in. He made it an amazing experience and not only helped us get into the car we really loved, but walked with us every step of the way. The Hyundai crew made our experience fantastic, and I highly recommend you go visit them if you're looking for a new ride and you want to be treated like family! read more

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Consistently, car maintenance service here is poor. They are overbooked, so make promises for completion time that they cannot fulfill. When you complain, they barely apologize, and make lots of excuses. I'm done coming here. read more

Thank you Josh to help me out with my new car purchase. You made my purchase very easy and quick. I love my new car. Finding someone that knows what they sell makes the hole process a lot easier. Josh is very professional and knowledge about the product his selling. read more

After disappointing results in Fresno at numerous dealerships in search of a new vehicle, we stumbled onto Hyundai of Selma and we were pleasantly surprised at the amount of inventory and the staff. Wiam was great, personable, and listened to what we wanted. We purchased a great car at a great price. We highly recommend this location. Ask for Wiam or Giovanni for help and you'll won't be disappointed. read more

I'm writing in for my daughter because she would never say anything .. but I'm her Dad and I will say something and I'm pissed off . My daughter has a Santa Fe 2022 she bought it brand new . She had an appointment for a service oil change and tire rotation.she was there early they told her they were short handed "OK" she was waiting for the car so they knew she was there . So this I still can't believe I happened to call her and she was there and she told me she had been there for 2 1/2 so far ! WHAT !!!!! I called her at the end of the day she was there and I am totally serious she was there for a total of 5 HOURS !!! WTF !!!! that is bullshit !!!! read more

I just want to say Ismael was very understanding with the issues on my car maintenance. He didn't pressure me to get extra services and service over all was amazing. Also all the other staff were very welcoming and friendly and I would recommend everyone to check them out since they provide some good service. read more

Brittney G. was great from start to finish of the buying process at Selma Hyundai! I emailed that I was interested in a vehicle on the lot and was emailed back by Brittney soon after. When I came to the dealership, Brittney was so friendly and welcoming! She was knowledgeable about the car I was interested in and went on a test drive with me. I fell in love with the car and we made an appointment for me to come back the next day to purchase! Brittney was so sweet and efficient through the buying process - made it so easy! Thank you Brittney! read more

Excellent service, completely recommended buying a new car from Hundai of Selma. Especially recommended the great service that Manuel H, and Brittney G gave us when we but our Tucson Hybrid. They speak Spanish and made the process a lot easier for my mom. read more

Selma Hyundai - Car Dealers Near Me - Selma, California

Israel and giovanni were the best it was a very easy experience. easy going. they were able to work with you

Thankful we ended up at Selma Hyundai, Jorge Leyva was very helpful and extremely patient! Thank you Jorge! Love my new car!

Wonderful service, by Jordan Pendergrass! We purchased a Santa Fe and I am loving my car. The best is that the process was easy, no pressure, there wasn't a question he did not have an answer for. I highly recommend this dealership with their service and these cars with all the bells and whistles are amazing. Thank you Jordan!!!! read more

Selma Hyundai - My beautiful new Santf Fe! - Car Dealers Near Me - Selma, California

Def recommend working with Josh Borba! Got me a sweet deal on a PALISADE! Go Ask For Josh!!! read more

Selma Hyundai - Palisade! - Car Dealers Near Me - Selma, California

Brittney was amazing not pushing or putting pressure on us to purchase any vehicle. She had everything ready when I got there. Showed us exactly what we were looking for. Made our experience easy and fun. And that's that we were just looking not planning on purchasing read more

Brittney and Jose were very helpful and provided great service. They were also very friendly and welcoming

Very unprofessional. They lost our car key and did not care to find it, make a replacement, or talk to us. When calling, they send us to voice-mail. We will never do business with this dealership read more

Firstly I want to say, I should've listened to the one star reviews. No communication. No returned calls. No nothing. It was always "they're busy at the moment, do you want to leave a message?" I'd leave a message and nothing. Call again the next day, "they're all busy, do you want the voicemail?" sure. No call back. I finally asked for a service manager but again was hit with the wall "sorry, they're not available right now, do you want their voicemail?" That's when I said screw it, I'll drive down there and pick my car up so I can take it to another automotive shop. At least Brandon, the service manager, waived the diagnostic charges. To Brandon, you need to either hire more people to reach out or just have accountability set up. You need better customer outreach. There should be someone reaching out to your customers giving them updates on the process WITHOUT the customer reaching out first. Do yourself a favor, listen to these one star reviews. I also want to add that their labor times are JACKED way too high. EDIT: I took it to a local shop. Dropped it off on 9/14/23 at 4:30ish PM. The next morning I get a call saying they're ordering the transmission and they were OK'd for the job. It's crazy what happens when you go somewhere that has workers that care. read more

Not only Did they sell me a faulty car the first time, but when I traded in the faulty vehicle I bought from them under warranty, they lied to my face about the capabilities of the new car. They falsified the price of my trade in by over 1000 dollars and screwed me over. Twice. Just go somewhere else. The GM wanted to fight instead of fix their mistake and I had to prefer to their policies they were not following read more

OK I spent an entire day driving to three different cities test driving & looking at cars. I don't know if they underestimated me but I came in prepared. I came in with a preapproved loan and some knowledge and what to look for in a car. I test drove a 2021 Hyundai sonata seemed like a good value but a little too high for the sticker price so I offered him way below what they were asking because I had a feeling something wasn't right with it. I was shuffled between three different staff ( all men personnel) all wanting to talk numbers. I'm like 'show me the service history show me the Carfax because I have a feeling there's active recalls on this car & it's not worth what youre were asking.' I get questioned on why I chose their store as if they thought I was an undercover decoy. I can't believe I had to explain to them why I was there. Then the third man said that I was correct there was an active recall with no remedy and that he could not sell me the car because it was unsafe. So I asked him 'why is the car on the lot for sale?' He apologized & said it would be taken off the lot. So I asked if I could have the recall sheet & he gave it to me. I was really surprised. I also had the sticker of the car w/ me; the vins matched. it is scary what these dealerships are doing. I'm putting this review on there so everyone can be informed and always check the VIN, or the year-make and model of the car. They want you to believe that there is scarcity but just wait cars are coming out and these shipments can be looked up online. don't fall into their ' well it could go out any second '. well that lemon right there just got squeezed & whoever takes it, well you got suckered. Www.NHTSA.gov read more

Selma Hyundai - The sticker on windshield. SMH ‍ - Car Dealers Near Me - Selma, California

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I'd like to recognize Geovanni, the service manager at Selma Hyundai, for his stellar customer service on some warranty work on my 2022 Palisade. I felt he went above and beyond on meeting my vehicle's service needs. Furthermore, he drove his personal vehicle to pick me up at my home because the shuttle van was not available. It's good to know that Geovanni and his team truly care on ensuring the vehicles in for service are in tip top condition and the customers leave completely satisfied. read more

Excellent customer service . Celeste sales rep went above and beyond and was very professional and courteous about the whole car buying process . I definitely will recommend read more

Had a great experience at Selma Hyundai! Went in and Brittney helped us find exactly what we wanted, we didn't feel pressured at all. Her and Louis were very personable and friendly. Overall, have nothing negative to say about our experience :) read more

Amended review comments below my original review which I gave them a 1 star rating. This review is regarding the Hyundai service department & how difficult it is to get ahold of anyone there. When you call you get connected to the service department & get put on hold. What's annoying is it's dead air unlike most places playing background music so you know you're actually still on hold & connected. Usually you get the receptionist again and she says all the service advisors are with customers and would you like their voicemail. Ok so you leave a voicemail and they NEVER call you back! What's the point of leaving a voicemail if I have to keep calling over & over again just to speak to an advisor? That's so frustrating!!! Do they EVER listen to the voicemails they receive & call anyone back? I highly doubt it! So same thing happened today. I've been trying to get ahold of anyone in service to check on a recall on my vehicle which I'm now having to park outside for the past 5 months due to this recall! The last time I spoke with an advisor, Ismael he said the parts would be ordered according to my VIN #? I don't understand that. Well it's been over 2.5 months since I spoke with him and I'd like to know WHEN the part will be in so I can get the part replaced. Is that too much to ask? Please hire more service advisors & teach them to listen & answer the voicemails & RETURN calls. The customer shouldn't have to call 2-5 times just to get through to speak with someone! It's ridiculous! And it would be nice if you'd have some background music or even a recording asking you to continue to hold when you're on hold so you know you're still connected! When service picked up she tried to put me back on hold & I told her I was already on hold for 10 minutes waiting for Ismael. She then says "oh he's not in today and won't be in for awhile". Ummm so why didn't the receptionist know that? Had I not called back the 2nd time I wouldn't have know and probably wouldn't have gotten a call back since he's not there! Geez! Then she says "can you hold " and puts me back on hold. After waiting another 5 more minutes and nobody picking up I hung up and called again. So I called back yet a THIRD time and spoke with the receptionist who supposedly was going to take a message & relay it to the service dept. Well I made that call @ 2pm & it's almost 3pm and no call back. Well I never did get a call back from the advisor. Guess she was just too busy to bother to call back or the receptionist didn't give her the message like she said she would. I emailed Brandon Puga who I saw in another review that Selma Hyundai responded to said was the service manager and amazingly enough he responded and said he will look into it & give me a call back. Fingers crossed AMENDED review on 1/11/24: I originally gave the service dept. @ Selma Hyundai a 1 star review but have since amended it to a 3 star rating and here's the reason . I read thru several negative Yelp reviews and managed to find the name and email of the Service Manager, Brandon Puga. I sent him a scathing email with my complaint. I was very pleasantly surprised that he responded back to my email & asked for my phone # in order to look up that info and promised to get back to me. He found out that possibly Fresno Lithia had attempted to help me order the part ( as I had called them after not being able to get anyone @ Selma Hyundai to call back) He said he'd have to contact corporate but didn't think he'd have a problem ordering the part & promised to keep me in the loop. The part was ordered & he said he'd call me on Monday 1/8/24 to verify that it came in. Monday morning I got a text from Brandon confirming my part was in and he helped me schedule an appt for Thursday 1/11/24 to get the recall taken care of. I arrived @ my appt time & texted Brandon I was there waiting in the service dept to be helped. There was only 1 service advisor & 2 people ahead of me. Both of them got taken care of and another person who turned out to be Brandon helped me. I gave him my key, he said it probably would be a couple hours before the car was ready but they'd give me a call when it was done. I received a call around 11:30am that my car was ready & I went to pick it up shortly thereafter. So a HUGE thank you Brandon for following through and doing exactly what you said you were going to do. I so appreciate the customer service you provided especially after having to wait for so long to even get someone to order the part. read more

Jr was a great salesman. Had a great experience at Hyundai Selma. He was not pushy, very informative. Big thing for me and my spouse was that we did not have a headache after our test drive. All our other test drives the salesman wore tons of cologne. read more

Horrible experience with the service department. Took my car there for a warranty repair (extended warranty) of two items. The dealership found the part for one issue, but not the second issue. Instead of calling me and letting me know, they "continued to search" for the second part. The service advisor, Ishmael, never did contact me to explain what was going on, I had to contact him. When I heard what was happening, I told him to just fix the one issue and leave the second alone for now. Once the warranty company approved the work, the dealership wouldn't take a credit card payment from them because of the "credit card fees" Any business that accepts credit cards as payment pays fees all the time. They insisted that the warranty company issue a check, which further delayed my car being ready for an additional 13 days. No sense of urgency was demonstrated by anyone. Contacting the service manager did no good. The service advisor also failed to do anything that he said he would do. I asked him for the part number of the part they couldn't find. He didn't send it. I had to call and ask him a second time before he sent it. He said that he would have my car washed prior to me picking it up, and failed to do that. The lack of anyone trying to provide any customer service at all was ludicrous. This was an extremely negative experience. read more

Oscar called me at 11am saying that yes they will match my offer at 41,500 including warranty and oil changes. As I'm on my way over to pay a down payment Rico calls me saying they will "try to match the 41,500". Oscar calls me back and tries to say that "oh no I didn't say that, I'm able to do 42,500" a bunch of liars read more

I recently moved to the area and needed my car serviced so I thought I'd give this place a try. On Friday I called and was scheduled for an appointment on Tuesday at 9:30am..(that was quick very impressive) The person on the phone was nice, helpful and very patient with me...Lol. Tuesday morning I walked into the service lobby and was pleasantly greeted. The person at the desk was wearing a mask, its nice to know they're taking precautions due to covid19. When I got there I realized not only did my car needed an oil change but the tires rotated. I asked if they had time for the tire rotation as well and they did. They took my car and I waited in the lobby from the time I walked in to the time I left I was only there 55 minutes. Great customer service with great service. I will be returning to have my car served here. read more