I would love to start a class action on discrimination on the family owned Nelson automotive group for discrimination if you bought a car "as is " from them and you are not white , female and they did not try to fix car 6 times you have a law suit for discrimination . I have proof they tried to fix my car 6 times as a single white femal let's get them !!!! ps they never fixed the car I had one year was in there shop 244 days out of the year . the car is a total loss . but now I want to hit them where it hurts . read more

Selma Auto Mall - Car Dealers Near Me - Selma, California

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[[HIGHLIGHT]]I never have been gaslit before so much by a dealership, I promise you are better off anywhere else in the Valley.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If you care about your sanity and not losing faith in humanity, you would avoid this dealership.[[ENDHIGHLIGHT]] They will carefully crafted language to make it seem like without purchasing their add ons to the sale price they will not furnish any deal. Legally they cannot make financing contingent on the sale of add ons they provide. Their warranty might be decent, but its incredibly dishonest from the get go and that leads me to believe any kind of support they provide to support that policy is probably also carefully engineered to steal your hard earned money. [[HIGHLIGHT]]The general manager is equally unhelpful so don't expect any improve up the chain of command.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Take your money elsewhere and do not even listen to what their snake like tongues have to say.[[ENDHIGHLIGHT]] read more

Do not trust this dealership -- shady and dishonest management. I purchased a brand-new car here, and only after finishing all the paperwork did I notice a crack in the front windshield before leaving the lot. They immediately promised to fix it. [[HIGHLIGHT]]What followed was a frustrating back-and-forth just to try to schedule the repair.[[ENDHIGHLIGHT]] Then, after a change in management, they treated me as if I was lying. I even showed them written documentation clearly stating they would replace the windshield -- yet they still refused to honor their word. [[HIGHLIGHT]]I hope the right person sees this, because dealing with the current management has been one of the worst customer service experiences I've ever had.[[ENDHIGHLIGHT]] This was at the Mazda portion of this auto mall but they are under the same owner. read more

I had a bad experience I'm buying a car and [[HIGHLIGHT]]I called Selma Auto Mall and talk to Dede she helped me out so much[[ENDHIGHLIGHT]] and when I went to Selma Auto Mall [[HIGHLIGHT]]the manager Bruce was caring and compassionate about my issue and help me get into a new car[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I thank the whole staff DD Bruce Christian and Angel and all the staff for them taking care of me and helping me get into a new car that I wanted[[ENDHIGHLIGHT]] I really appreciate the Selma Auto Mall and their service to me as a customer if anyone is ever looking for a car I highly recommend them going to Selma Auto Mall and asking for DD or angel for help to look for a car [[HIGHLIGHT]]I promise you won't leave disappointed you will be very happy that you went there[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]thank you again to Bruce you are a kind-hearted man who cares for his customers and other people and cares for his staff.[[ENDHIGHLIGHT]] thank you so much Selma Auto Mall and God bless. I am very happy with my new car. read more

[[HIGHLIGHT]]I had a very disappointing experience with Selma Kia Service Center.[[ENDHIGHLIGHT]] I was told that a rock had damaged her air condenser and that it would cost $1,800 to repair. They even showed me what appeared to be photos of the damage. However it was fake pictures and not my vehicle. Concerned, I decided to get a second opinion. Another shop inspected the vehicle and confirmed that there was no rock damage to the condenser. Instead, it was a simple cord replacement. [[HIGHLIGHT]]It's extremely upsetting to be lied to especially as an elderly customer.[[ENDHIGHLIGHT]] Avoid this place read more

we were looking for a car for my mom and [[HIGHLIGHT]]one of the employees try helping us and helped us found the perfect one a 2024 trailblazer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We met there manager chris a nice guy doing the paperwork was a bit of a wait but I was wort it.[[ENDHIGHLIGHT]] there Service wasn't bad they had free hotdog for the wait they were good with fresh water and churro. read more

[[HIGHLIGHT]]Believe the reviews ..these guys are snakes..[[ENDHIGHLIGHT]] I first went to the GMC dealer across the freeway.. Picked out a truck..they laid out the terms..I thought to myself I should check the selma auto mall .maybe they will comepete and our perform the GMC dealer.. [[HIGHLIGHT]]The manager and Javier at the selma auto mall did nothing but lie and play games..[[ENDHIGHLIGHT]]please..don't waste your time here .go to the GMC dealer across the freeway.. read more

I was sold an extended warranty through Selma Honda that covers nothing. When I was sold this contract the financing team told me it would cover all of the major components. Do NOT buy from anyone there they are crooks and liars and do dirty deals. Zero stars. Avoid at all costs read more

You think after the money they get you on a car they at least do a good job with the services that are needed on the vehicle. My husband took time off work to get vehicle serviced and tires rotated. Funny thing my back tire kept loosing air. We aired up the tire to make it to Selma. So when asked about it they said nothing was wrong with it and that's how I know the tires were not rotated. Guess what same tire was flat again. Took tire somewhere else as a nail was caught in it. But goes to show they barely did the minimum. And lie about the rotating, and alignment still a bit off. read more

[[HIGHLIGHT]]Very rude Mazda service management Anthony almost tore my car up, driving it like a maniac to the back of the shop because he was mad.[[ENDHIGHLIGHT]] I'll never go back. Negative -5 stars read more

Horrible place to buy a car sales man are nice but the finance guys are here to rip you off look at the fine print on these contracts horrible and then [[HIGHLIGHT]]when you catch them trying to rip you off they get mad and say you can buy or leave so I left[[ENDHIGHLIGHT]] this place is absolutely the worst car dealership. Definitely would never recommend read more

Why is it that we always have to double and triple check the service invoice for errors? 200 bucks last time, 60 bucks last his time on overcharges. Make sure you give them a 10/10 review though. I don't think so. read more

Not lying to customers by leading them with false information, they need to be more transparent about the information they provide the people. read more

Do not go through this place total rip off they lie about everything. Sold me a 30,000 dollar car 15 days later the ac blower got super loud and stopped cooling then the transmission gives out and [[HIGHLIGHT]]when I call them the one of the managers tell me we'll you know that's why I buy brand new.[[ENDHIGHLIGHT]] Well good for u dude. Now I have to get ahold of a Limon law lawyer and sue or take the car back read more

In the middle of negotiations for 3 hrs, with sales manger telling me he got me and will do right by me. He failed to mention in those three hrs that the car we were negotiating was sold. Spent 3 hrs for a car that was sold and him telling me he will do right by me by selling that car. Never trust Selma auto mall even the mangers. If there willing to lie to your face, there willing to waste your time, and who knows what else their lying about maybe the 20 year coverage is a lie as well. read more

[[HIGHLIGHT]]Had a great experience purchasing my first car.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you too Nick for helping me find the car I want he was a huge help.[[ENDHIGHLIGHT]] read more

José and Alejandro were very helpful with our first oil change on our new Toyota Tundra that we purchased here at Chrysler Dodge Jeep Ram. read more

Selma Auto Mall - Front Lobby - Car Dealers Near Me - Selma, California

Please beware of this place and avoid it if possible. My wife, 3( 11 yr. old,10 yr. old, 4 yr. old) kids and I (we are repeat customers) went to this place today 2/1/2023(Preapproved by our CU) and were helped by Juan Bernardino(excellent sales men). Juan was great. However Aaron Enriquez from finance was trying to scam us and make us pay for things that the vehicle did not have ( Pre-Owned 2018 Chevrolet Traverse LT Cloth w/1LT SUV VIN 1GNERGKW2JJ269450) https://www.selmaautomall.com/used/Chevrolet/2018-Chevrolet-Traverse-fb5b63840a0e081d14e5363650789c52.htm. Arron gave us the vehicle break down of the listing and under equipment it showed that leather was included in the vehicle, SO I mention to Arron that the vehicle isn't leather, itscloth in front of my wife and the sales men(Juan) and Arron(Manager) answers well that doesn't affect the price( I don't think Arron is knowledgeable regarding what affects the vehicle value, as I mention to him "yes everything affects the price), After making the change to no leather there was -$162 on the price. The price breakdown also had dual seats priced in and Oversized premium wheels 20" priced in the breakdown. after seeing this I again brought up to Arron the vehicle doesn't have the 20" wheels it has 18" wheels) and it doesn't have dual power seats then why are you charging me for something that the vehicle doesn't have. I believe he(Aaron) was mad at me for correcting him on several occasions and pretty much said to us that if we a like it we can leave because this is what comes up with the VIN #. Now my question to everyone is that's if the breakdown truly came up with the VIN # without them changing things as Aaron mention to me, then how were they able to make the changes once's I brought up to your attention all the things that the vehicles didn't have that YOU(Aaron & Liberty Chevy & Selma Auto mall) was charging me for. Also, the vehicle is most likely worth on the low side of KBB value. We would recommend people to be cautious and avoid this place. We didn't to this deal and left because we felt like the Arron's(I was told he was a manager) customer service and behavior was not appropriate.( management this to address this). Before we left we did mention to Juan and Arron that we will be writing this review. We mention to both Juan and Aaron we have three kids growing up and will be needing vehicles for them but We will never return back to the dealership again or the Selma Auto mall. If Juan ever goes to work for another dealership I would be willing to be his customer again. read more

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Selma Mazda service installed a safety recall in my 2018 Mazda CX-5. They were fair in the pricing I received when I also wanted to install Android Auto/Apple Carplay. They completed and installed the safety recall as well as an Android Auto/Apple Carply retrofit kit. Please check with the office when you make an appointment if you are allowed to wait due to COVID, my husband was not able to wait there while service was being completed. read more

I purcashed a car there in November. I had been looking for this particular kind of car. I found one that was in LA, salesman stated was in perfect shape. Got there and bumper was all scratched up. He was upset that I wasn't going to buy it. So I looked in Selma and they had one. The salesman assured me it was in perfect shape. When I got there it did look to be in great shape. I thought I looked it over very well. A few days after I got it home I noticed a pretty sizable crack along the front bumper. It was low so easily missed. I thought I had hit something but couldn't think of anything. It just so happened that I had taken a picture of the car after I bought it and sure enough you could see it. I am hoping that the salesman had overlooked this also and that he wasn't hiding this from me. He was very nice otherwise read more

Had a great experience here, no BS to deal with was able to get in and out quickly. Bought a used Tesla model 3 from Juan Lemus. Very laid back and stress free experience. Highly recommend going here and asking for Juan or Sammy you won't be disappointed. read more

Selma Auto Mall - Tesla Model 3 - Car Dealers Near Me - Selma, California

I bought my car in September 2023. I have at this point taken back to the service center 5 times , as it is there now. The first time the oil was out just gone and the shuts off in January. Took it in they filled it up with oil now mind you this car only has 20,000 miles??? where did the oil go no leaks.. Great question, I am thinking internally. They did not offer a rental car but put you on the list for a "loaner car" if available, I was offered a rental once by the previous manager Brandon. The car will randomly shut off while driving and takes 1-3 turn overs to get it started at times. I do not understand how a dealership can sell a car that obviously has issues. I'm so frustrated at this point... read more

Selma Nissan is the most dishonest, and worse dealership in the Central Valley. They had a vehicle advertised on a website with a discounted price, and would not honor that price. Please do not deal with those crooks. Thank you Jeff Nunes read more

Stay away. Something goes wrong with your vehicle, plan on leaving it there for months. 10,000 miles on new Ram 2500, EGR valve goes bad, 3 months parked in their lot. High pressure fuel valve recalled. Been waiting 2 years for part. Called Clovis Ram dealership and got part installed two days later and only took one day. Mechanics are incompetent. Every time my check engine light comes on I take it in, they say they fixed it, 30 miles later engine light back on. DO NOT BUY A VEHICLE FROM THEM. FUCK THEIR 20 YEAR/200,000 MILE WARRANTY. GUARANTEE YOU THAT THEY WILL NOT HONOR IT BASED ON THE BULLSHIT I HAVE EXPERIENCED. read more

We purchased a 2023 Chevy Traverse from Alex at Liberty Chevrolet and we are so pleased with our purchase! Our car gets excellent gas mileage, rides very smooth and seats seven. Ignacio (Alex) Rodriquez was our salesperson and he was so kind and professional. We were able to view the vehicles on the lot without being pressured and he went above and beyond showing us every feature that the Traverse offers and how each of them work. The best part is that we got our payment exactly where we wanted it to be! If you want an easy, stress-free car buying experience, I'd definitely ask for Ignacio (Alex), at Liberty Chevrolet-Selma Auto Mall read more

Selma Auto Mall - Car Dealers Near Me - Selma, California

Very informative. Great sales. got my Jeep grand Cherokee 2021. Very little interest rate.

Juan and Richard were amazing, they got me in the 2022K5 Gt that I wanted and were extremely friendly. I was able to trade on my 2020 and get a little equity for it towards my new k5. Talk about excellence in customer service they really make you feel good about your new purchase and. As a single mom with good credit I was able to drive off that day with my dream car thank you KIA AND SELMA AUTO MALL read more

I strongly suggest not doing business with The Selma Auto Mall. They are very happy to sell a vehicle but will NOT HONOR YOUR WARRANTY. They will lie, blow smoke, stonewall and hope you go away. We have a legitimate problem with our daughter's first new car. This has been going on for months and we now have the manufacturer involved. Buyer Beware! read more

I had a terrible experience buying the car from them. I bought Honda CR-V 2017 with 60k miles from Selma Mazda & just after that on my way to home the car started making loud screeching noise. Initially, I was so worried that I got fooled by them. I figured out that noise is from brake rotors on the front. But later I called them and they agreed to do car inspection. They got it fixed from that side only but within a week after the front left tyre started doing the same. I am using the car at a 3HR distance from the dealership. How could I afford to bring my car again and again just for fixing the same thing that they had already checked. If you call them, you will just transferring the call to some other person. No one is ready to accept. I would not recommend doing business with them at all. read more

I was in the market to buy a new car my price range was 32k-38k spoke a dick named Erik over the phone he told me they had one priced at 37k I called in order to negotiate a price , and he told me " if you come in today, we'll give you the car at the price they paid for " I left work early took the 2.5 hour commute just for me to arrive and him tell me they bought it at 41k . The guy is a fucken dick and would not recommend this location for any reason what so ever , don't waste your time money or effort in this place . And stay away from Erik . read more

Wow! Big thank you to Dan in service! Got my truck out fast and had it all cleaned up and ready for the weekend!!! read more

Selma Auto Mall - My truck - Car Dealers Near Me - Selma, California

Hi, I have a appointment on 05/23 Thursday at 10 am for 2018 Chevrolet which has been on sales. I talked at least 10 times with sales person Sammy and his manager Eric. Also I emailed them couple times and we already talked about price and everything. I came this morning little bit early around 9 am and went into inside the dealership. They told me that they are vacuuming the car and in 10 min car is gonna be ready and I said that's ok I am waiting. And 10 mins later they bring the car like that. You can see the pictures. I set up appointment on Monday for Thursday and yesterday I called them and check if the car still available because I am coming from Menlo Park which is 3 hours drive. When I saw the car I just shocked!! I never this kind of thing in my life. I trust the dealer because they are selling under the KIA company! And we one more thing; on the website list the mileage was 31,948 but when they are showing the car mileage is 34,489. Basically just want to say STAY AWAY from them!!! The Customer Service instead of apologizing they are lying under the my review. Their car on the sales list already but never detailed and inspected. And another thing I don't understand that how can they show the car to me like that! How can a human being can use the car that you don't own like this?? Check the picture, it's clear show everything!! They are lier and they have terrible sales person. Again stay away!!! read more

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I selling my Chevrolet. There were a couple of items wrong with it. To maximize the value of the car I had Liberty Chevrolet local dealership (Selma CA) Go through the car, fix the items, and fix anything else they might find wrong with it I put an entry into Kelly Blue Book about selling my car. I put all the particulars in - make, model, year, mileage. The car has no scratches, dents, and I had had it recently detailed to make it the most presentable for resale. This entry into Kelly Blue Book led to me receiving an offer from Liberty Chevrolet for the amount of 11,625. Note that this is the same dealership that had done repairs on the car. I was asked to bring in the car so that Liberty Chevrolet could examine it. They did their examination and said that the most they could pay me with 7500. We got into a discussion as to why such a discount. The appraiser said that because of the mileage they would not be able to sell it on their lot. They would have to send it to auction. Then why have me bring it in for an exam - you already had the mileage. A couple of weeks later I got a call from Liberty Chevrolet asking if I was still interested in selling them my car. I said no because I didn't feel that I had not been ethically dealt with previously. They had already inspected the car and made me a low offer. Why are you calling me again? The girl the phone did not seem to have much of an answer so I asked to talk to a manager. The "manager" said the price is probably discounted because they found something wrong with the car. I responded that your own shop did all inspection/repairs. Then he said that the offer came from Kelly Blue Book - not from Liberty. I responded that the offer had Liberty Chevrolet on it. Lot of excuses/contradictions. They were unethical in their dealings. I felt that this is a form of bait and switch. I also felt cheated that their own service shop did about $1500 in repairs. Now I am suspect if the repair shop is honest. read more

My experience at Selma auto mall was horrible. I went to Selma Chevrolet 2/19/23. The salesman Arthur is so rude and disrespectful. He kept going around in circles with everything I was asking questions about. He didn't want to give me a straight answer. When bringing up finalizing paperwork and me stating if everything looks right we can move forward. Arthur stated it's not like I have a gun to your head to force you to sign. I had to walk out of there and leave that's how upset and done with this dealership. read more

Home of the 200,000 mile warranty !? Scam !! Why did I get charged 1,200 for extended warranty on a new car. 6 months after I decide to refinance the car I was made aware of the 1,200 charge. (Shame on me for not noticing). Anyway I went by to cancel and now it's pro-rated. So insurance that I wouldn't have used till after the factory warranty expired is already losing value. Also if you think about getting Maintenance coverage, DON'T!! I never used it because it was always a 3 week wait and they don't do oil changes past 2 p.m . So unless you don't work or can afford to take the day off don't get it. Didn't get a full refund for this either. Bottom line. LOOK AT ALL THE CHARGES !!!! And ask a lot of questions. P.s LO - JACK is installed in every vehicle and you are forced to pay for it at the very low price of 900 dollars ! read more

Everyone was super helpful and friendly at the Honda dealer. RT and our finance guy were very helpful. Not a lot of pressure, and worked really well with the budget we gave them. Ended up walking out with a great deal on a car we actually wanted. read more

Couple weeks ago I Decided to give this place a shot. Chevrolet Salesmen was helpful. The manager at first he was super friendly. But When I told him about the car was over my price range and decided to leave the manager was rude coming at me side ways aNd just randomly throwing prices at me, which I did not like. This was my First and will be my last time that I will be car shopping here. Would not recommend anyone to go here at all!!!! read more

Thank you to the Chevrolet team who helped me out. I live in north Hollywood but i have family in Fresno who suggested i stop by Selma auto mall. It was a great experience straight forward. And they were able to get me financed with payments within my budget. This was my third dealership i stoped by and they got me into something new and worth my money. Much appreciated.. read more

I had the best experience with Selma Auto Mall and with Martin who was so trustworthy, honest and helpful. I can't say enough good things. I have already referred a friend who is interested in buying a new car. Thanks again, and I love my new car! read more

2001, My husband worked for Selma Nissan. We needed a new car, my husband said come down and pick out a car. They were having a sale on new models, so I picked a 2001 Nissan Altima sticker price $13,500. They were really busy, told me to come back @ 5pm to sign contracts. Again my husband worked there, so I'm assuming that I will get a great deal. Loan officer quickly said sign here, here and here. My dumbass didn't read what I was signing, again my husband worked there. They are going to take care of their employees Right. No, get home to find out they charged me $16,000 plus upgrades, taxes, etc. Never will do business with Selma Auto Mall again. read more